温哥华喜来登华尔中心酒店

  • 加拿大
  • 不列颠哥伦比亚省,
  • 温哥华
  • 布拉德街 1088 号
  • 邮政编码 V6Z 2R9
  • 地图

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年龄要求政策

客人必须年满 19 岁并提供照片身份证方可预订客房。 19 岁以下的个人必须由家长或监护人陪同。

Rated 3.9 out of 5 by 549 reviewers.
Rated 5 out of 5 by A VALENTINE'S DAY TO REMEMBER Feb 14, 2014 was THEE BEST VALENTINE'S DAY I HAVE EVER EXPERIENCED! Coming back home to the Vancouver Sheraton Wall Centre is nice enough in itself, however "The One of a Kind Staff" went above and beyond to make this day special! Special Thanks to Mandy for arranging a beautiful memorable evening in Café One Restaurant and the most gracious and excellent service from Server Danielle and Chef Stuart! My sister in law and \I truly experienced THE ROYAL TREATMENT! February 15, 2014
Rated 4 out of 5 by Good location but needs updating I stay in Vancouver around 20 times per year and typically pick the Westin Grand. The Sheraton is very good at giving suite upgrades to preferred members which is great and the Club Lounge is good as well. The gym is a little small and broken up oddly with an indoor pool as opposed to an outdoor pool at both of the Westins. The location is great but the hotel is definitely dated looking in the mid-90's and wear and tear is noticeable in rooms. Staff is great. Parking is expensive so just valet park, it is a tricky parking lot if you have a large car or SUV. December 11, 2013
Rated 4 out of 5 by Beware of the Taxes The location downtown is great and I liked the layout of the hotel particularly for a business conference. The only thing that bothered me were the undisclosed taxes on parking. I was told at check in that the valet parking each night would be $33. At checkout it was $41. The difference was a municipal tax of $8. Had this been disclosed up front, I would have sought different parking accomodations. June 27, 2014
Rated 5 out of 5 by Great Place to stay Great hotel and Location. It offers many benefits July 16, 2014
Rated 2 out of 5 by No room at the Inn Despite having a reservation and being a member of the preferred guest club. I waited 4.5 hours to check in, as I was constantly reminded that I cannot expect a room until 3 PM. My colleague who flew overnight to Vancouver from Japan had to wait until 6:30 PM to get his room. Bad management of room availability. Next time I will stay across the street where I never have this problem. June 27, 2014
Rated 3 out of 5 by Below average service Worst service I've had at a Starwood location. February 2, 2013
Rated 5 out of 5 by "IN SICKNESS & IN HEALTH, RAIN OR SHINE" This beautiful hotel is a "MUST STAY" no matter the weather rain or shine, or even in sickness and in health....as you will not be disappointed. My stay consisted of beautiful staff who cared about me while sick in bed and were also ready with friendly smiles and hugs when I went for a stroll. And even my friends and family were greeted and cared for when they came to visit me..... Never underestimate what happens to you when you stay at The Vancouver Sheraton Wall Centre! Its worth your time and $$ and you will be very happy! April 21, 2014
Rated 5 out of 5 by Professional staff The staff were excellent and were quick to respond to any concerns with a professional and kind demeanor. The room was very clean and tidy, Overall, a pretty solid stay. July 10, 2014
Rated 5 out of 5 by Exceptional I would recommend this establishment to all my friends, my over stay was fantastic. July 13, 2014
Rated 4 out of 5 by Great Service The service was outstanding and the check-in agent, Amber was very professional and helpful. Even though I had problems flying into Vancouver, she took care of everything and took the stress out of a difficult day. We really enjoyed our short stay. All fo the staff were very curteous and helpful. Great recommendations on where to go and things to do in the area. June 27, 2014
Rated 4 out of 5 by First time in Vancouver I was very pleased with the Wall Centre's proximity to sites and/or transportation thereto. Our suite was exactly what I anticipated: excellent! The staff were very courteous and knowledgeable, and they made our stay even more wonderful. My only complaint was that I tried to order room service one night, but for some reason my order was never processed. When I informed the young lady who answered the phone that 2 hours had passed and I still had not received my food, the only recourse offered was to place the order again. I would have preferred if the order would have been brought up immediately since it was something very simple (soup.) Overall, our stay was wonderful, and I would recommend the Sheraton Vancouver Wall Centre to anyone. May 29, 2013
Rated 3 out of 5 by Average experience When you look up the Vancouver Sheraton Wall Centre, you see a picture of the "glass tower" and that's what you are expecting to be staying in but when we arrived we were told our room was in the "old" building. All the amenities, brunch, upgraded features of the hotel are located in the "tower". Therefore, when booking, make sure to ask for the building that you want to stay at. We were told that the older building has the bigger rooms but feels like it hasn't been updated for a while. It is average and doesn't feel like a 5 star hotel at all. August 2, 2013
Rated 3 out of 5 by Ideal location The hotel location was very important to me and I had heard many good things about this particular hotel. Regrettably, no one told me to check into the North Tower as the view are room quality were substantially better. However, my biggest disappointment was with the elevator. On at least 3 occasions I had to wait for 10-15 minutes for the elevator to arrive. I started to use the stairs, as I did not want to miss the beginning of any more meetings. It was less than satisfactory to have to take the fire escape and end up outside of the building. October 9, 2012
Rated 3 out of 5 by Disappointed I have spent 60+ nights here since over the past five months. My stays on the SPG floors in the south tower were great, the cleaning staff outstanding and very attentive. The north tower is noisy, the staff indifferent and rooms far less appealing. On my last visit I arrived around 5pm and was told that my room was not available and that "the best we can do is a room on the 23rd floor" which is not an SPG floor. Upon arriving in my tiny room, far smaller than any I have stayed in previously there were no towels, no toiletries and the floor was dirty. I called the front desk was told "oh, sorry I'll see if I can get someone to take care of that". 15 minutes later housekeeping arrived, said "sorry I just didn't get to this room, I forgot about it. Then had to go back and get a vacuum, brought 2 towels rather than the 4 requested, and toiletries. I ask about a robe and was told, "we don't have any for this floor". I had been traveling for 14 hours and decided just to give up. I made a request for a robe the next morning at the front desk but nothing was provided. Ironically I have an employee who has no status with Sheraton who arrived around 7pm and was put on the top SPG floor in a large corner room with double vanities. It's nice to know who's business is valued at this hotel. Considering the number of guest rooms our company uses at this hotel each month you would think they might treat a VP and SPG guest a bit better. September 2, 2012
Rated 5 out of 5 by Before and After A Cruising Trip Coming from California, heading for an Alaska cruise out of Vancouver, we stayed the night before and the night after our cruise. The location was perfect, a short distance from the cruise ship, very relaxing, beautiful decor, and friendly staff. July 3, 2014
Rated 5 out of 5 by Highly recommend the spa packages I booked an over night stay for my girl friend and my self for a small get away from every day life. We added on a 60 min couples massage and have never had such amazing service from every member of the staff. We checked out of our room and made our way to the spa, when we arrived they never asked us our name if we had an appointment they just greeted us and led us to the change room where they had robes and sandals waiting for us. This was the wow factor for us it made everything more relaxing and the overall experience that much better for us let alone the amazing masseuses they had chosen for us. When we were all finished with our treatments the front desk staff was so friendly I will 100% be back for another amazing experince thank you again. November 24, 2012
Rated 5 out of 5 by THE 12 DAYS OF CHRISTMAS ON THE 11 TH DAY OF CHRISTMAS THE SHERATON VANCOUVER WALL CENTRE GAVE TO ME............. 1 HUGE GOING THE EXTRA MILE ABOVE & BEYOND SERVICE FAVOUR....... SIMPLY A WONDERFUL BELLMAN ROBBIE WHO HAPPILY DROVE ME TO TO A DR'S APPT.... AS I CANNOT DRIVE YET. NOTHING IS EVER TOO MUCH FOR THE STAFF AT THIS HOTEL!!! MANY THANKS ! December 23, 2013
Rated 4 out of 5 by Solid Sheraton per usual, but one person at front desk made the stay excellent Platinum member, so I was dismayed that my room wasn't read when I checked in at 3:15p. Furthermore, slightly annoyed when I was instructed to carry baggage back down one floor and had to flag down a passing employee to temporarily store my luggage until a room was ready. When I returned a couple hours later to find out if a room was ready, the new front desk person, "Stacy", went above and beyond in making things right. Several of my colleagues remarked that they were impressed by Stacy as well during our four-day meeting. We all were so impressed, we used her as an example in a training session at our meeting to illustrate what great customer interaction should look like. Stacy was dynamite. All new front-desk employees should shadow her to learn professional, yet charming guest interaction. Overall, Stacy made an average stay, truly great. [ *One question though, why no wine or beer offered in the Club Lounge like they have in Panama, Rome, etc.? ;-) *]. June 26, 2014
Rated 4 out of 5 by I am pleased the staff now know me I stay here often. I like it when staff know that and treat you well. July 10, 2014
Rated 4 out of 5 by Nice, but...... We enjoyed our stay but: 1. The safe was not working and I called to have it repaired to no avail 2. The snack bar was not functioning due to renovation. Could not get a simple drink of snack. 3. The pool facility had a HEAVY smell of chlorine.....unappealing! 4. The ice machine on our floor 23 did not work.......I had to bounce around to find a another floor with a ice machine as all do not have. 5. We requested a room with an ocean view. When we checked in, the woman at the desk offered us 2 lower level rooms with no ocean view in the south tower. We decided to come back at a later time 3pm and we got a different woman rep.to help us. She also was not too acomodating to get us a "good" room. We inquired about a room in the north tower and she was "able to find a room there" up HIGH on the 23rd floor with ocean, mountain and city lights!! We were staying 4 nites and spending $1000+ and I believe(?) we are Starwood Group Members and we were still given poor options even though other better rooms existed. VERY DISAPPOINTING!! A woman (host?) in the restaurant took good care of us on our final day and we were very pleased with her. The hotel is nice and in a good location. Bruce W. July 9, 2014
Rated 4 out of 5 by Very comfortable and central Overnight stay before going on Rocky Mountaineer. Very comfortable room and good service. July 9, 2014
Rated 5 out of 5 by Overall good hotel! I like the Sheraton Wall - clean, good downtown location, fantastic staff - close to the Park! Room is clean and a good size, with a very comfortable bed and pillows! I had been away for a week sleeping in hotels and I had my best sleep here!. July 2, 2014
Rated 5 out of 5 by Great hotel in central location This hotel is clean, comfortable and ideally located. The staff were all friendly and helpful, the beds were very comfortable and the rooms were nice and spacious. Location is ideal, close to the water front, shopping and Granville Market. We had a great stay! June 30, 2014
Rated 5 out of 5 by This hotel has it all! The Sheraton Wall Center is located in a great area of downtown. It's easy to walk to wonderful restaurants on Davie, go to English bay, or shop on Robson. The views from the hotel are incredible. I think we could have just stayed in and looked out the window and had a great time. Staff are very helpful and friendly, housekeeping check up to see if you need new towels, water and leave chocolates on your pillow! Definitely the best place to stay in Vancouver. One of the only hotels in downtown that have an indoor pool and hot tub! January 24, 2013
Rated 5 out of 5 by Front Dest staff and Valet Stacy at Front desk amazing! She had my kids laughing too! Very friendly! Andrea at valet also very nice and also spends the time to talk to my kids. I appreciate it. Well be back! June 30, 2014
Rated 5 out of 5 by Fantastic Place to Stay While in Vancouver Besides being one of the largest hotels in Vancouver, the Sheraton Vancouver Wall Center is a fantastic experience. The facilities are great and the staff is top notch. You have everything at your fingertips if you are staying for business or for just getting away. The staff was helpful to suggest activities to do while in Vancouver and great giving directions. There are lots of on-site facilities for using technology, for meetings, and for dining. It was a great choice for us while attending a convention in Vancouver. July 6, 2013
Rated 4 out of 5 by understaffed front desk Check in / check out was difficult. Severely understaffed when the hotel was at full occupancy. Very unpleasant wait at both South Tower Front Desk and North Tower Front desk. June 30, 2014
Rated 4 out of 5 by Awesome location but fitness center could be better My experience in Vancouver an my impression of the city was so much better than my last visit and I think it was due in a large part to staying here. The location was great. East walking distance to restaurants and easy driving to Stanley Park and other attractions. I would stay here again just for that. The fitness center was in 3 separate rooms separated by a shower facility was you had to go outside and back in to access. Cardio room could use work too. Some treadmills and bikes had display screens with problems. August 29, 2012
Rated 5 out of 5 by Service with a smile Check-in was quick, friendly and professional. Concierge was helpful and went out of her way to point out events for the International Jazz festival. Location is impressive to see and get around Vancouver. Room had a great view and met our high standard of cleanliness. June 23, 2014
Rated 2 out of 5 by Good Location This hotel is in a great location for visiting all the attractions in Vancouver, however out of all the staff members we met, from front desk to porters, the only person who was pleasent and friendly was the maid ! The hotel has a cold, clinical atmosphere with very unfriendly staff. We witnesed 2 people at reception complaining that staff had been less than helpful. As an SPG member, normally you would be treated very well, but in this instance, we were given a very poor quality room, with the air con panel hanging off the wall, a bathroom door that didn't close, and it was a room with features for disabled guests, which we didn't ask for or want. We were moved to another room when we complained which was better, but the rooms and especially the bathrooms need updating. September 14, 2013
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