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1 chambre 1 chambres , 1 adulte 1 adultes , 1 enfant 0 enfants
Rated 4 out of 5 by 448 reviewers.
Rated 2 out of 5 by the hotel restaurant was terrible I'll never eat at your restaurant again. the service was slow: only one waitress, one cook (according to the waitress), the coffee was cold (we sent back the carafe 3x trying to get a hot pot of coffee & my cousin then went to the 3rd floor to heat up the coffee in the microwave). The food was cold too. it took forever to get our order in and forever to get it served. \we were there on sunday 1/31/16 in the morning to eat bfast there. it was terrible. the next day we went to the egg and i across the parking lot and got better food and service for a better price February 3, 2016
Rated 5 out of 5 by OUTSTANDING AND UNDER PRICED VERY NICE HOTEL AND EXCEEDED ALL EXPECTATIONS. TRULY AMAZED BY THE QUALITY AND SERVICE. January 27, 2016
Rated 1 out of 5 by This hotel is not as clean as expected We had to change rooms because the rug was disgusting! we were in room 611 at Sheraton Uptown in Albuquerque. After we complained, we were moved to another room and were offered breakfast in the lounge club in the 7th floor. The orange juice tasted like sunny delight, we didn't expect the best quality but it was the cheapest juice one can find in the store. Staff was great but quality of facilities and food was not was we expected from a Sheraton hotel. I will not stay in this chain of hotels nor I will recommend it. January 21, 2016
Rated 5 out of 5 by I will definitely come back Friendly staff. It is a great location with great shopping and restaurants within walking distance. The rooms are clean & comfortable .The hotel also offers transportation wherever we need to go. January 2, 2016
Rated 1 out of 5 by Dirty Room The room was dirty when I checked in. I found the bed sheets to have multiple stains, three of which were red (tomato paste?). The sofa was also very dirty, and the desk chair looked very old and the leather was ripped. Safe in my room was not working because of low battery. Would not go back to this hotel. December 7, 2015
Rated 3 out of 5 by Whats up with the plumbing? Decent hotel, but loud flushing noises day and night ruined the stay for us. Never heard anything like this before. Staying at the top floor did not help, those jet engine toilets could still be heard from below us. Stay away if you are a light sleeper. September 7, 2015
Rated 4 out of 5 by Don't drink the water My stay 16-July-2015 to 20-July 2015. I was charged for "SMART" water. Three dollars ($3.00). There was not a note stating that there was a charge, and when I called after receiving an updated bill, I was told that the water was complimentary. NOT TRUE! Got my bill yesterday and the charge is still on it. DO NOT DRINK THE WATER! August 19, 2015
Rated 2 out of 5 by Very Disappointed Stayed at hotel just for one night but very disappointed with the quality of the room. The room we were in really needed updating, one of the chair was ready to be thrown out with the garbage. AC was also very noisy. Staff at front desk could be more receptive to customers waiting or at least acknowledge customer while they are spending time on phone. Especially when both staff are busy on phone. Fortunately, our next two nights at Starwood hotels in Oklahoma City and Memphis, restored our confidence on Starwood hotels. June 2, 2015
  • 2016-02-13 T06:05:37.588-06:00
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