Rated 4 out of 5 by 450
Rated 4 out of 5 by loveatl1 Thank you
Tub was not functioning correctly. The jets were not running on one side.
April 16, 2016
Rated 5 out of 5 by luckychica14 everything excellent
i love my visits at the sheraton abuquerque uptown hotel! the welcome and family like atmosphere is always the very best!! the front desk team of jonah, dniel and liz are so helpful and exceed my expectations at every opportunity... *the club lounge with the concierges diane and deborah truly sweet ladies indeed. ben the night maintenance and tori in the sol cafe lobby lounge are the best. thank you damen k. the gen mgr for being so wondervul when i have the chance to make the sheraton abq uptown home!! i look forward to seeing everyone again this summer. thank you so much to damen k. the gen mgr for being so friendly courteous and helpful to all guests and spg members! this kind of guest service makes it easy to choose the sheraton abq uptown as 'home away from home' in albuquerque new mexico each & every time!!!
March 23, 2016
Rated 2 out of 5 by coocoo the hotel restaurant was terrible
I'll never eat at your restaurant again. the service was slow: only one waitress, one cook (according to the waitress), the coffee was cold (we sent back the carafe 3x trying to get a hot pot of coffee & my cousin then went to the 3rd floor to heat up the coffee in the microwave). The food was cold too. it took forever to get our order in and forever to get it served. \we were there on sunday 1/31/16 in the morning to eat bfast there. it was terrible. the next day we went to the egg and i across the parking lot and got better food and service for a better price
February 3, 2016
Rated 5 out of 5 by 5171 OUTSTANDING AND UNDER PRICED
VERY NICE HOTEL AND EXCEEDED ALL EXPECTATIONS. TRULY AMAZED BY THE QUALITY AND SERVICE.
January 27, 2016
Rated 1 out of 5 by Cohen This hotel is not as clean as expected
We had to change rooms because the rug was disgusting! we were in room 611 at Sheraton Uptown in Albuquerque. After we complained, we were moved to another room and were offered breakfast in the lounge club in the 7th floor. The orange juice tasted like sunny delight, we didn't expect the best quality but it was the cheapest juice one can find in the store. Staff was great but quality of facilities and food was not was we expected from a Sheraton hotel. I will not stay in this chain of hotels nor I will recommend it.
January 21, 2016
Rated 5 out of 5 by Nanenjim I will definitely come back
Friendly staff. It is a great location with great shopping and restaurants within walking distance. The rooms are clean & comfortable .The hotel also offers transportation wherever we need to go.
January 2, 2016
Rated 1 out of 5 by Dee90 Dirty Room
The room was dirty when I checked in. I found the bed sheets to have multiple stains, three of which were red (tomato paste?). The sofa was also very dirty, and the desk chair looked very old and the leather was ripped. Safe in my room was not working because of low battery. Would not go back to this hotel.
December 7, 2015
Rated 3 out of 5 by jechho Whats up with the plumbing?
Decent hotel, but loud flushing noises day and night ruined the stay for us. Never heard anything like this before. Staying at the top floor did not help, those jet engine toilets could still be heard from below us. Stay away if you are a light sleeper.
September 7, 2015