Rated 4 out of 5 by TonkaBuddy Clean and convenient, but check your bill
We stayed here for one night with our dog. It was clean and comfortable and there are a lot of places nearby to walk to, if you're so inclined. There's a huge parking lot attached and it's very convenient.
We had access to the SPG Club Level which was really nice. Surprisingly nice. The people there were friendly and it was very convenient when we needed a little snack.
Two things kept this from being an excellent review:
1. We booked our room through SPG's website and by doing so, you're supposed to get free WiFi. We did, but we had to tell the clerk at checkout, so that the charges would be reversed. Had we not paid attention to the bill, this could've been a headache later, but it worked out. Just would like to not have had to worry about checking it.
2. At some Starwood properties there is no fee for dogs, but at this Sheraton it was $50. I know some people aren't considerate with their dogs, and it's a shame that they ruin it for those who are, but $50 is pretty steep when your dog isn't stinky or messy or anything. Yes, this is nitpicky, but that's what reviews are.
August 26, 2016
Rated 5 out of 5 by BillyB54 Fourth Move
I love this hotel! I've stayed here before and will intentionally route myself through Albuquerque in the future for the Balloon Fest and other things I want to see. Always staying at the Sheraton Uptown.
July 27, 2016
Rated 1 out of 5 by Gilleyandsouter Room was dirty.
First they didn't have my reservation, I asked for a handicap room and did not get one. After not finding my reservation they charged me more than stated price! The floor in the room was stained so bad it looked as though a dog had had accidents and not cleaned up. Then someone kept knocking on the door in the night! Not what I have come to expect from Sheraton.
June 27, 2016
Rated 5 out of 5 by Sartracy Definitely impressed
Excellent experience from check-in to check-out! Clean, comfortable room and beds, friendly staff in all areas of the hotel, excellent food, quiet and peaceful. Central and safe location. Reasonable rates. Would highly recommend to others.
June 12, 2016
Rated 4 out of 5 by McFaith Centrally located. Clean and Modern.
This Hotel was very clean and staff professional. Overall experience was positive.
June 12, 2016
Rated 5 out of 5 by McSallison Exceptional Customer Service
I have recently stayed at two different Sheraton Hotels so far this year, one in LA and this one, and I have to say that the Sheraton Albuquerque is far more what I expect in a SPG Hotel!
Brandon, was amazing! He helped us find a spot for dinner, which was great. When seeing us on his off time, took the time to wave, and later asked us about our day and how we enjoyed the city.
I am not a fan of “pet-friendly” hotels, usually avoid them due to allergies, however, Brandon and the staff are definitely the reason we will be returning in the future!
THANKS for a truly great visit!!!
June 3, 2016
Rated 5 out of 5 by rseeleyco always great
i have stayed at the albq uptown many times for business and family trips always good to get there
May 16, 2016
Rated 4 out of 5 by loveatl1 Thank you
Tub was not functioning correctly. The jets were not running on one side.
April 16, 2016