Rated 5 out of 5 by Theory Most comfortable beds!
My wife and I both thought that the Sheraton was one of the most comfortable hotels we've stayed in. The staff was accommodating and the extras like cookies upon return from the Fiesta made the stay much more memorable.
October 17, 2012
Rated 5 out of 5 by RALMS 8/6/2014 Stay
Hotel Staff were extremely professional and courteous at ALL levels. The room was very nice, clean with nice amenities. I would definitely recommend this hotel!
August 7, 2014
Rated 3 out of 5 by Ronald21 problems with hotel
I am a gold member and I was told that my internet would be my aminity however when I viewed my statement today I was charge 9,95. This is unacceptable. please reverse the charge. Also you could get better shower heads
December 5, 2013
Rated 4 out of 5 by DMHD This hotel has a great location.
The hotel has a great location, close to shopping and local restaurants. It is very clean and has a friendly staff. They are very accommodating to your needs. The rooms are good size.
July 15, 2014
Rated 5 out of 5 by ninal Wonderful time
The staff was so welcoming and informative. There were many other events in the hotel the night we stayed, yet we always felt that we were their main focus. The room was beautiful and had everything we could ask for.
September 19, 2012
Rated 5 out of 5 by Patricia62 The mini suite was great!
The king bed was as comfortable as home. The bathroom had two separated sinks and the closet was very large.
I have a service dog and the hotel is very convenient as the exercise area is easily accessible and clean.
August 29, 2012
Rated 4 out of 5 by OnBusinessAgain Quick business trip
Stayed on business, good hotel close to a lot of restaurants.
The front desk staff were great, had all of my check-in materials ready prior to my arrival which was unexpected as not all hotels do that for SPG Gold.
January 23, 2013
Rated 5 out of 5 by Doctornet Awesome stay!
Your staff was very friendly and attentive to our needs. The room was very comfortable and the food was great. This was our second stay at your hotel and we would definitely come back again.
July 3, 2014
Rated 5 out of 5 by JasonW88 Great Location
The Sheraton is well located with easy access to shops and businesses. The hotel is well maintained with clean rooms and very comfortable beds and pillows. I highly recommend staying at this comfortable Sheraton
October 24, 2012
Rated 4 out of 5 by hdlady Bartender Jan rocks!
I stay at Sheraton Uptown almost every time I come to Albuquerque. Jan is always on duty behind the bar & I just want to say that she is efficient, professional & friendly. She is an asset to your organization!
June 3, 2012
Rated 2 out of 5 by Sikilo Bed was certainly not "heavenly"
This was the worst bed I have slept on in a long time. I use the term "slept" loosely as I didn't sleep much at all. It was very uncomfortable. The heating/cooling system was very noisy and loud all night long.
March 2, 2013
Rated 4 out of 5 by htbpeb The hotel has been updated, and is comfortable.
We attended a class for CEU hours in our industry. The classroom was good, the sound system was good, and the food was excellent.
August 18, 2014
Rated 5 out of 5 by bratpuppy Nothing lacking
I prefer to stay at Sheraton whenever possible because there is a consistency of excellence in all aspects. This time I was staying for an annual event and I was very pleased to find my expectations fulfilled.
January 27, 2014
Rated 5 out of 5 by 1Giver June 28 Stay
the only issue is the air conditioning in the room needs to get the room colder for better sleeping comfort ---- other than that another excellent experience at the Sheraton uptown :-)
June 30, 2014
Rated 5 out of 5 by OccassionalTraveler WOW
Met by mgr (Bill) at front door, while waiting for cust rep to check in. Easily one of the best places we have stayed recently in terms of customer service.
UPgrade was slight cost, and was explained in detail. Room was spacious with great views. Staff was receptive, and polite.
Breakfast was standard continental breakfast, with great view of moutains. Staff mbr (Judy) at breakfast, had a smile each morning, and greeted the majority of people that I saw each morning. Spoke with her briefly each day, and it started each day out just right. My little girl remembers your name too. Thank you Judy.
Pool and hot tob were a little on the small side, but well kept facilities.
Restaurant and bar area appeared busy and clean at all times. Didn't eat there due to other committments with family, but if here without other plans, I am sure all would have been nice. Food looked and smelled good, and appeared to be priced appropriately.
Club Lounge, was adequately stocked throughout stay, and was decent size (again with mountain views throughout).
Will stay here again, just need to figure out how to take a vacation every year in ABQ.
July 29, 2014
Rated 5 out of 5 by RickG1 Hotel has great location for our needs
Management/employees are very pleasant and helpful. Lounge is a great place to relax over conversation and food is great. Like what they did with the outside seating. Our dog loves the hotel too.
June 2, 2014
Rated 5 out of 5 by ClareAZ Beautiful, modern, clean
This hotel exceeded my expectations. It was very modern and clean. The bathroom was updated and spotless. The room was very cozy. The location was great located by lots of mid-scale restaurants and shopping.
August 11, 2012
Rated 4 out of 5 by GeorgiaGirl83 Enjoyed my stay
The hotel staff was very friendly and helpful by providing information about the surrounding area. The hotel is located in a great area for shopping. I only wish all rooms had microwaves and refridgerators.
April 30, 2013
Rated 5 out of 5 by JT34 Room was great and so was the club room
The room they gave us as a preferred guest at the club level was beyond our expectations. The food and beverages at the club were nutritious and tasty. The lobby of the hotel is very clean and attractive.
March 9, 2014
Rated 3 out of 5 by Melsc Account Exec
I found the room to be clean, staff was very nice, hotel itself seems tired and a bit run down, for Sheraton standards. The female bartender was extremely nice! Business center was easy to use as well.
December 27, 2011
Rated 5 out of 5 by Robbo Wonderful facility and staff
Stayed in room 701. The air compressor for the AC unit was quite loud and needs to be examined. As usual everything , with this one exception, was marvelous. We always enjoy our visit to this facility.
April 25, 2012
Rated 5 out of 5 by Ira72 Thank You
Thank you for allowing Space Walk to set up in the hall way and in the Roxy room. Because of the rain storm out side. You blessed our children..
August 3, 2014
Rated 4 out of 5 by Johnnaus Great stopover
Great clean hotel at reasonable prices
I have stopped staying in Santa Fe
Better accommodations and better prices
Particular kudos to a young desk clerk named Craig for his great attention to detail
April 10, 2013
Rated 4 out of 5 by Mari Cleanness and Comfortableness
Lovely hotel, very clean, room was very comfortable, I loved the bed. Amenities were not enough, but were good enough. It is at the very convenient location and the shuttle bus drivers were awesome!
May 22, 2013
Rated 5 out of 5 by Michaela Best Hotel So Far and I Travel Often
This is a very clean hotel with great food at a good price. It is pet friendly and the standard rooms are suite sizes. The pool wasn't that great but everything else met or exceeded my expectations
May 28, 2012
Rated 3 out of 5 by Kskilpatrick Not as good as I remember
Tried to get an additional room, could nit find one. No Regonition of SPG , not upgrade etc. Staff tried t ohelp but never was able to follow through. Just a hotel room nothing special. Very noisy.
July 22, 2013
Rated 5 out of 5 by buff2lobo Great people
Another great stay at the ABQ Uptown. The management and staff are always pleasant. Theyt go out of their way to make sure you have a great stay.
July 29, 2014
Rated 3 out of 5 by Annie25000 A helpful staff
Would have liked my email receipt not to just show the $0 balance but to show all charges. The staff was very responsive to all needs. Quick check-in and check-out.
July 9, 2014
Rated 5 out of 5 by TheTraveller Great Stay
Great Stay. Easy access, friendly staff, super clean and quiet. Everything we needed after a hellacious 13-hour trip from the east coast. Access from the airport was a breeze and parking is free.
May 21, 2013
Rated 3 out of 5 by Finance Hotel
It's a nice hotel but needed to clean or change the carpet. It's dirty and old. I don't like the location of the coffee maker. When it comes to food and drink, it should be out of the bathroom.
July 22, 2013