Rated 5 out of 5 by CDGEP Great response to service needs
Our air conditioner did not work properly. Maintenance tried to repair but moved us promptly when the part needed was not available.
October 12, 2012
Rated 4 out of 5 by D1CA Good location and comfortable
Staff is friendly and prompt when filling requests. Great accommodations, facilities and located near restaurants and shopping.
January 27, 2013
Rated 5 out of 5 by Erma2013 This hotel is great for any traveler
The front desk greeted us with warmth and a sense that we would be comfortable at the hotel. The upgrade requested was granted.
March 11, 2013
Rated 4 out of 5 by travels1 Wedding gathering
Good facilities and service once in room. Difficulty with reservations and billing, but everything was eventually corrected.
August 21, 2013
Rated 5 out of 5 by MM74 MM
A separate room was set up for our group to have a breakfast buffet. The convienence was awesome and the service was great.
September 12, 2012
Rated 4 out of 5 by videoguy Excellent Shuttle Driver
Your lady shuttle driver, sorry I did not get her name, was very friendly and service oriented!
A great asset to your team.
September 14, 2012
Rated 5 out of 5 by Melissa44 my home away from home
I am a business traveler and I certanly appreciate the hospitality and attention to detail the staff provides.
December 16, 2013
Rated 4 out of 5 by EclipseViewer Pleasant stay in modern digs
Hard to go wrong at this nice hotel! The room was nicely appointed, Starbucks in the lobby. Ample parking. Pet friendly!
May 24, 2012
Rated 5 out of 5 by thecherub88 nothing to fault
platinum recognition, awesome club lounge, great location and friendly staff. nothing is lacking here. without peers.
July 27, 2013
Rated 4 out of 5 by BeckyGRN Comfortable Stay
Check in was seamless and the room was clean and comfortable just what the doctor ordered for the weary traveler.
October 7, 2013
Rated 5 out of 5 by Janmn Wonderful facility
The room was spacious and nice. The staff friendly and helpful. It was located near good shopping and restaurants.
April 8, 2013
Rated 5 out of 5 by Carolina67 Hotel Staff was welcoming & helpful.
The front desk staff was very welcoming and informative. It met the Sheraton standard that I have come to expect.
January 23, 2013
Rated 3 out of 5 by Lazerdoc Gold Spg
The staff treated me like anyone else, no gold preference. Exercise room too hot, rooms were nice and kept clean
June 27, 2012
Rated 4 out of 5 by NorthernNM My stay...6/26-6/29
I appreciate your property for it guests service. In addition, you have a lobby filled with positive energy!
June 30, 2013
Rated 3 out of 5 by teach2 conference
Overall good stay with some minor issues I would not expect to encounter at a Sheraton. I expected better.
July 26, 2013
Rated 5 out of 5 by EMS1 Great location and very friendly staff
Great location in the Uptown area of Albuquerque, the staff are very friendly and facility is exceptional.
October 29, 2012
Rated 5 out of 5 by JW87413 Uptown Sheraton Albuquerque
A quality place to stay. This hotel is very clean and the staff extremely helpful; they speak English!
March 25, 2013
Rated 5 out of 5 by MarieD55 Attended a conference at this hotel....
I was very happy to hear my annual conference was being held at this location as I am a huge fan of this venue. Check in was a bit difficult as some issues were not allowing for my credit card to recognize but it was eventually handled amid all the chaos going on with many people checking in at the same time. When I made my reservation it wasn't asked if I had a Starwood Preferred Guest number and was asked to select a password. At the end of the conversation I asked her why I needed a password she said it was for my new SPG account...I had to tell her I was already a member and to please use my existing account number which unfortunately made my call time longer than necessary. So when I checked in I asked what SPG number was in the reservation and my agent advised me that it was in my reservation....I asked him again which number was used and again he told me "It is in there"...I had to explain to him why I was asking so to please tell me which number was in my reservation. So, honestly that was the only downside to my visit having to "argue" with everyone about that.
My room was beautiful tho I had no view to speak of which was sad because thats one of the things I look forward to but my room was clean and comfortable. The conference rooms were great and the food was good. Location of this hotel is always a plus since most anything you could want is within walking distance.
The only thing that would of made this experience better would of been to have free wi-fi :-)
April 15, 2014
Rated 5 out of 5 by llookk Amenities in room
Clean and comfortable, great bed, great tv. bathroom was great
January 26, 2014
Rated 4 out of 5 by JennaB27 Very Comfortable
Ice maker had problems on the 4th floor maybe next time it will be in better working condition.
September 4, 2013
Rated 5 out of 5 by Uomo61 Overnight
The staff was very professional they made my quick overnight stay quite enjoyable...thank you!
December 29, 2012
Rated 5 out of 5 by SLCUT Best experience at a Sheraton
The staff here is very friendly, and do their very best to make you feel valued and welcome.
December 3, 2012
Rated 5 out of 5 by Steve1986 Hotel has great features and location
Beautiful rooms and facilities. Staff treated us very well. Great central location.
October 25, 2013
Rated 4 out of 5 by johnaussie2001 Albquequere
Well done , staff, facilities. Would recommend, worth the short trip from airport.
October 9, 2013
Rated 5 out of 5 by Huggie Very friendly staff
Staff went out of thereir way to accommodate needs and make guests feel at home
September 23, 2013
Rated 5 out of 5 by Melissa44 ABQ Uptown does an outstanding job
I stay at this hotel weekly, as I am a business traveler. Exceed my expectations
July 15, 2013
Rated 4 out of 5 by Babyrose20 Restaurant within Hotel Needs improvement
Restaurants service was slow and food had to be returned twice to be corrected.
November 12, 2012
Rated 3 out of 5 by ctm505 Good hotel & location. Needs deep clean!
Rugs and bathrooms need a deep clean! Otherwise, nice hotel and location.
November 4, 2013
Rated 4 out of 5 by CJdj This hotel is a good choice for stays in the Albuquerque area.
Good location. Good restaraunt for breakfast. Free parking. Nice clean rooms.
August 12, 2013
Rated 5 out of 5 by LaurelCO Great stay
We had a great time. The staff was extremely helpful. Would stay there again.
September 9, 2012