Rated 5 out of 5 by JT34 Room was great and so was the club room
The room they gave us as a preferred guest at the club level was beyond our expectations. The food and beverages at the club were nutritious and tasty. The lobby of the hotel is very clean and attractive.
March 9, 2014
Rated 4 out of 5 by hdlady Bartender Jan rocks!
I stay at Sheraton Uptown almost every time I come to Albuquerque. Jan is always on duty behind the bar & I just want to say that she is efficient, professional & friendly. She is an asset to your organization!
June 3, 2012
Rated 2 out of 5 by Sikilo Bed was certainly not "heavenly"
This was the worst bed I have slept on in a long time. I use the term "slept" loosely as I didn't sleep much at all. It was very uncomfortable. The heating/cooling system was very noisy and loud all night long.
March 2, 2013
Rated 3 out of 5 by NorthernNM Food and Beverage
Food and Beverage should be reviewewd and updated. Club floor has the same items day after day and then the Grill is never open in the evening and you have to eat from the bar menu.
May 8, 2014
Rated 5 out of 5 by ClareAZ Beautiful, modern, clean
This hotel exceeded my expectations. It was very modern and clean. The bathroom was updated and spotless. The room was very cozy. The location was great located by lots of mid-scale restaurants and shopping.
August 11, 2012
Rated 4 out of 5 by GeorgiaGirl83 Enjoyed my stay
The hotel staff was very friendly and helpful by providing information about the surrounding area. The hotel is located in a great area for shopping. I only wish all rooms had microwaves and refridgerators.
April 30, 2013
Rated 5 out of 5��by Delp Great Location
First stay at this Sheraton property. The staff was very responsive and helpful. Would recommend to friends.
June 25, 2014
Rated 3 out of 5 by Linda531 Conference food could have been better.
I was there as a speaker for the NMSRT. My bill was to be on the NMSRT and it was not, so when checking out at 6 in the am, no one to talk to to fix it, I had to pay for the room.
May 1, 2014
Rated 5 out of 5 by Sassybo Great Place
Liked everything except cool/heat register which blew directly on beds and no way to redirect air flow. (Reason for 4 stars not 5.) Otherwise great hotel
May 29, 2014
Rated 5 out of 5 by Robbo Wonderful facility and staff
Stayed in room 701. The air compressor for the AC unit was quite loud and needs to be examined. As usual everything , with this one exception, was marvelous. We always enjoy our visit to this facility.
April 25, 2012
Rated 3 out of 5 by Melsc Account Exec
I found the room to be clean, staff was very nice, hotel itself seems tired and a bit run down, for Sheraton standards. The female bartender was extremely nice! Business center was easy to use as well.
December 27, 2011
Rated 4 out of 5 by Mari Cleanness and Comfortableness
Lovely hotel, very clean, room was very comfortable, I loved the bed. Amenities were not enough, but were good enough. It is at the very convenient location and the shuttle bus drivers were awesome!
May 22, 2013
Rated 4 out of 5 by Johnnaus Great stopover
Great clean hotel at reasonable prices
I have stopped staying in Santa Fe
Better accommodations and better prices
Particular kudos to a young desk clerk named Craig for his great attention to detail
April 10, 2013
Rated 3 out of 5 by Kskilpatrick Not as good as I remember
Tried to get an additional room, could nit find one. No Regonition of SPG , not upgrade etc. Staff tried t ohelp but never was able to follow through. Just a hotel room nothing special. Very noisy.
July 22, 2013
Rated 5 out of 5 by Michaela Best Hotel So Far and I Travel Often
This is a very clean hotel with great food at a good price. It is pet friendly and the standard rooms are suite sizes. The pool wasn't that great but everything else met or exceeded my expectations
May 28, 2012
Rated 5 out of 5 by TheTraveller Great Stay
Great Stay. Easy access, friendly staff, super clean and quiet. Everything we needed after a hellacious 13-hour trip from the east coast. Access from the airport was a breeze and parking is free.
May 21, 2013
Rated 5 out of 5 by buff2lobo comfortable
People who make you feel comfortable and welcome. Management that cares. Beds that make you feel comfortable. Another pleasant stay at Sheraton ABQ Uptown
May 19, 2014
Rated 3 out of 5 by Finance Hotel
It's a nice hotel but needed to clean or change the carpet. It's dirty and old. I don't like the location of the coffee maker. When it comes to food and drink, it should be out of the bathroom.
July 22, 2013
Rated 2 out of 5 by Jim0311 Complete Chaos!
Check in process was rough to say the least. The hotel is "pet friendly" but barking dogs just added to the Chaos. The bathroom was kinda nasty with 20in long hairs on the floor!
March 31, 2014
Rated 4 out of 5 by cowgirlup Nice beds
They need to have a free continental breakfast. Asked for some help with the internet and was told someone would be right up, nobody ever showed up to help me out. Rooms and beds were great!
April 15, 2013
Rated 4 out of 5 by drewg it was acceptable
Hotel was as expected. Very nice that they allow pets with no additional charges. The beds leave a lot to be desired and the sheets are somewhere along the lines of 2000-3000 grit sandpaper.
December 4, 2012
Rated 5 out of 5 by Sandy Great Staff
Staff was very friendly and helpful. Better than most places I have stayed.
Banquet was very good, great service, and fast removal of plates etc. One of the best banquets I have attended.
February 10, 2013
Rated 4 out of 5 by Bunny poor showers
The room was great - staff was wonderful. The only problem was with the shower - if you wanted hot water, there was no water pressure. If you are OK with a cool shower, it would be fine.
March 12, 2013
Rated 3 out of 5 by Joyce1111 Staff was accommodating
Carpets were dirty. Water pressure effected by other rooms use. Noisy if on street side.
June 22, 2014
Rated 4 out of 5 by JudyNM Almost perfect....
Great hotel, great staff, great location, great food. Zero wireless Internet in my room although that was an included amenity. It was a deal breaker for me - will not stay there again.
February 25, 2013
Rated 4 out of 5 by CVCamp Very friendly!
Staff very friendly and responsive!
July 7, 2014
Rated 4 out of 5 by hayz nice hotel
Nice and clean hotel. Friendly staff at front desk and housekeeping. Only problem we encountered was that we could hear noises from neighboring rooms on each side of us and above us.
March 4, 2013
Rated 3 out of 5 by TrueTexan Average but good location
This was my second stay at this location. Close to restaurants and nightlife. Average accomodations. Front desk staff didn't seem to know much about the SPG Preferred Guest Program.
October 14, 2012
Rated 3 out of 5 by Scott0912 Great location, comfortable room
The property was great, it was in a great location and the rooms were very comfortable. The front desk staff was friendly and attentive. I would stay here again on a return visit.
September 5, 2012
Rated 4 out of 5 by Turk Great Staff
Staff was excellent and very responsive to our changing needs.
June 25, 2014