Rated 5 out of 5 by thecherub88 nothing to fault
platinum recognition, awesome club lounge, great location and friendly staff. nothing is lacking here. without peers.
July 27, 2013
Rated 5 out of 5 by Janmn Wonderful facility
The room was spacious and nice. The staff friendly and helpful. It was located near good shopping and restaurants.
April 8, 2013
Rated 5 out of 5 by Carolina67 Hotel Staff was welcoming & helpful.
The front desk staff was very welcoming and informative. It met the Sheraton standard that I have come to expect.
January 23, 2013
Rated 3 out of 5 by Lazerdoc Gold Spg
The staff treated me like anyone else, no gold preference. Exercise room too hot, rooms were nice and kept clean
June 27, 2012
Rated 4 out of 5 by NorthernNM My stay...6/26-6/29
I appreciate your property for it guests service. In addition, you have a lobby filled with positive energy!
June 30, 2013
Rated 3 out of 5 by teach2 conference
Overall good stay with some minor issues I would not expect to encounter at a Sheraton. I expected better.
July 26, 2013
Rated 5 out of 5 by EMS1 Great location and very friendly staff
Great location in the Uptown area of Albuquerque, the staff are very friendly and facility is exceptional.
October 29, 2012
Rated 5 out of 5 by JW87413 Uptown Sheraton Albuquerque
A quality place to stay. This hotel is very clean and the staff extremely helpful; they speak English!
March 25, 2013
Rated 4 out of 5 by JennaB27 Very Comfortable
Ice maker had problems on the 4th floor maybe next time it will be in better working condition.
September 4, 2013
Rated 5 out of 5 by Steve1986 Hotel has great features and location
Beautiful rooms and facilities. Staff treated us very well. Great central location.
October 25, 2013
Rated 5 out of 5 by Uomo61 Overnight
The staff was very professional they made my quick overnight stay quite enjoyable...thank you!
December 29, 2012
Rated 4 out of 5 by johnaussie2001 Albquequere
Well done , staff, facilities. Would recommend, worth the short trip from airport.
October 9, 2013
Rated 5 out of 5 by SLCUT Best experience at a Sheraton
The staff here is very friendly, and do their very best to make you feel valued and welcome.
December 3, 2012
Rated 3 out of 5 by ctm505 Good hotel & location. Needs deep clean!
Rugs and bathrooms need a deep clean! Otherwise, nice hotel and location.
November 4, 2013
Rated 5 out of 5 by Huggie Very friendly staff
Staff went out of thereir way to accommodate needs and make guests feel at home
September 23, 2013
Rated 5 out of 5 by Melissa44 ABQ Uptown does an outstanding job
I stay at this hotel weekly, as I am a business traveler. Exceed my expectations
July 15, 2013
Rated 4 out of 5 by CJdj This hotel is a good choice for stays in the Albuquerque area.
Good location. Good restaraunt for breakfast. Free parking. Nice clean rooms.
August 12, 2013
Rated 4 out of 5 by Babyrose20 Restaurant within Hotel Needs improvement
Restaurants service was slow and food had to be returned twice to be corrected.
November 12, 2012
Rated 5 out of 5 by LaurelCO Great stay
We had a great time. The staff was extremely helpful. Would stay there again.
September 9, 2012
Rated 3 out of 5 by AJABQ Hotel Fine, Front Desk Experience Needs Work
Checked in for one night as a test - plan on staying weekly in ABQ for the next few months and wanted to see if this could be my home base. Checked in at Gold/Platinum Desk with a big guy who seemed to have had a long day. No recognition of Platinum status, not put on a preferred floor, not given breakfast voucher which was prepaid for, not asked for platinum amenity, no explanation of why I was given 3 keys (one is for the gym/pool - not sure why a separate key is necessary) or explanation of where the facilities were. Meanwhile, my colleague with no status at SPG checked in next to me and got service that should be typical of Starwood. Guess I was unlucky. Later when I called up to inquire why I never received an email folio, they didn't have my SPG number of file which partially explains the (lack of) service, but not why I didn't recieve the breakfast voucher or was not asked if I have a SPG number. Not sure why they didn't have my number anyway. Probably should have asked...
Otherwise, its a Sheraton. Nothing special, nothing bad. Would have preferred a buffet for breakfast rather than ordering off a menu.
No other Starwood choices in Albuquerque except the airport hotel, so you either go off brand or end up here.
October 27, 2013
Rated 5 out of 5 by cheftj travel stay
Very warm great hospitality
December 11, 2013
Rated 5 out of 5 by Kay7 Albuquerque Sheraton
Staff very helpful. Great Location.
Good food. We enjoyed the Club Room.
May 10, 2013
Rated 3 out of 5 by Samantha Improved
The Hotel has improved it's service and standards since our last visit.
January 31, 2013
Rated 4 out of 5 by Paymyway2013 Sheraton Uptown August 2013
Clean hotel with friendly and helpful staff. I will stay again.
September 4, 2013
Rated 5 out of 5 by Flysls Great club room
Room was very comfy. Stayed on club level which was a nice treat!
August 3, 2013
Rated 4 out of 5 by Trujillo44 I asked for a late check out
The cleaning crew started to clean the room before I checked out.
April 29, 2013
Rated 5 out of 5 by KDMom Great location.
This hotel has a great location, and the staff are very helpful!
November 12, 2012
Rated 5 out of 5 by Hope41 Breath of fresh air
Absolutely loved this place! All good, nothing negative to say.
September 18, 2012
Rated 3 out of 5 by Jodi924 Great Hotel
Great hotel, disappointed in starwood and their point system.
October 31, 2012
Rated 3 out of 5 by boman80 Latest stay
Front desk staff needs to be retrained on customer service.
July 18, 2012