Rated 4 out of 5 by Sally07 Good Hotel :)
The hotel itself is very nice, the rooms are big enough. However, the cleanliness of the bathroom could be a bit better, as has unfortunately been cleaned only superficially. Otherwise, the room service was very good, we had every day a new drinking water in the room and fresh towels and the bed was always freshly made. We were greeted very friendly and you always got great assistance in all species, whether it was about issues in the hotel or to questions about Dubai. The food was very good and everything was very clean, but the prices for drinks for my tastes were clearly too expensive. But on the whole, the hotel was great, the pool area was very nice and the offer, including massages and so on was also good. I would definitely come another time.
September 21, 2015
Rated 3 out of 5 by Sharif27 This hotel has good facilty
I made booking through SPG web
But when I arrived I found deferent room of my required ,
Next day I met one very good person from staff
Who understand me and change it to better room
He take action and solution Immediately
His name is Mr Waqas Zaheer
Would like to record my thanks to him all efforts are appreciated .
August 11, 2015
Rated 4 out of 5 by Markaus15 Close to airport
The hotel is a little old however it is very clean and comfortable. Reception staff (Hassan) excellent in picking up that we were concerned with nightclub noise on check in. He asked if it would be a problem and then arranged for a new room & upgrade. He was very perceptive and nothing was an issue.
All staff were respectfull and helpfull
August 8, 2015
Rated 1 out of 5 by LoyalSPGguest Should be removed from Starwood managed properties
This hotel, despite having undergone a room renovation is globally not getting back at its previous level, mainly due to hiring of new poorly trained staff. A compelling example of non-existing managerial guidelines and inability to understand basic values of hospitality and customer focus Sheraton attitude. Due to low occupancy levels, rates are usually low but other Starwood properties -including Sheraton, Westin, Meridien, ... in town offer a much better overall deal.
July 19, 2015
Rated 4 out of 5 by MrsKangaroo1 24 hour stopover
Clean and comfortable hotel with excellent facilities which we used as a transit stopover and is close to airport and local attractions. All staff provided friendly, professional service - in particular recommend Rabea on front desk.
July 14, 2015
Rated 4 out of 5 by Darek Good Sheraton in old style
Good Sheraton in old style ,absolutely clean, upgrade to suite without ask. Nice Sheraton club with tasty food and alcohol .Pool with bar on top floor. 10 minutes by foot to metro station , 18 dirham taxi from hotel to Terminal 3 airport at 2 AM.
FOR 100% WILL BE BACK
March 17, 2015
Rated 5 out of 5 by EdTam Cozy and straightforward service
Checked in late on the 19th of February 2015 and the GSA was very friendly and welcoming. The room assigned to me was clean and a very good size, Room 558. Room Service was efficient and Bell Service are quick, polite and helpful. I can commend the efficiency of Mr. Joey from Concierge who is very professional. Food was straightforward, excellently presented and flavorful. This has become one of my favorite hotels to stay when in Dubai. Thank you Sheraton Deira.
February 23, 2015
Rated 5 out of 5 by nirahar excellent service
check in and check out was so smooth!!!!
February 19, 2015