Rated 3.6 out of 5 by 42
reviewers.
Rated 3 out of 5 by Mercedesnow Airport hotel
This is an airport hotel in an older part of Dubai very far from the beaches the main malls and any decent eateries - if from the west you'd probably want to stay elsewhere as the local area is not modern and feels alot southeast Asian and not modern Dubai
May 7, 2013
Rated 5 out of 5 by Kevin shoping center and lots of restaurants close by
I have stayed in this property many times and I have had great experience every time. front desk and everyone is very professional and try to help every time I needed something.
May 3, 2013
Rated 3 out of 5 by Nitzuka Not a Real Sheraton !!!
Hi,
In my room the shower was poorly working and had a lot of problems with bath tube. The WC was stinky :(
The room was Okay, but very old furniture and painting ... the hotel really has to be refurbished.
Not to mantion the night club on the ground floor very noisy.
The aircrafts were flying over our heads all night long ...
May 10, 2013
Rated 5 out of 5 by AzzamLondon A little bit dissapointd
Although I have been always staying at this hotel, and the hotel delivered great service and good value for money, this time so many things went wrong which is highly unusual for this hotel, butwith superb staff support things were put right immidietely.
May 9, 2013
Rated 3 out of 5 by Orsolino Doubtful at the Dira
I had two odd experiences in my first night at the Deira, both unpleassant. After being warmly greeted by the SPG concierge, i went to the Sheraton Club (which I paid for in SPG points) and had difficulty gaining entry. I spend the whole first night trying to get my email working, only to wait for an IT p[erson who was never there. Both are inexcusable lapses on Sheraton's part.
May 7, 2013
Rated 5 out of 5 by AdrianoPs Awesome staff
Very good hotel, well located. It is 5 minutes far from Burjuman where big bus tours departs. There is a close 24hs supermarket where you can buy typical goods and foods.
We lost our passports inside the hotel and the was returned to us with everything inside, passports included. And the best: the hotel personnel are very lovely and kind.
April 24, 2013
Rated 3 out of 5 by Mercedesnow Mediocre Hotel
Not a great hotel for a visitor only good for one nights stay as its close to the airport. No free wifi in rooms and extra charge for guests visiting you in your room
Wouldn't recommend
Very far from the major malls and beach. Would rather pay that extra for better quality hotel where the price u pay includes all services
May 7, 2013
Rated 5 out of 5 by MR42 Great hotel - excellent staff
I stayed at the Sheraton Diera with my granddaughter on a brief stopover in Dubai. We were particularly impressed with the helpful concierge and door staff - offering suggestions and helping with sightseeing arrangements. We enjoyed the generous buffet breakfast and other meals in the hotel restaurant. Free wi-fi in the lobby was apppreciated and the helpful staff there making delicious mint lemonade and hot chocolate! Unfortunately noise from the function rooms went on until early hours and the complaint was only answered with a "sorry"! Also the air conditioning was set too cold and it was easier to put on a jacket than call for assistance. Apart from that a very pleasant stay and we would definitely go back.
April 11, 2013