Rated 5 out of 5 by Fauh14 this hotel has a good services and great location
very welcoming hotel staff and helpful, very nice location with good view, very comfortable and the most important thing for me is that they found a solution to your all requests, the hotel has many outlet to try and has also a duty free ,nice river view and montagne view too. i recommend this hotel for any one looking for comfort , good services from the time of check in to check out also for a very good stay
November 17, 2014
Rated 4 out of 5 by LandedSPG Good place for first time visitors to Seoul
I've recently started staying at the Sheraton Walkerhill when I come to Seoul. Since the Summer of 2011 I've logged in over 10 nights and I think this hotel is quickly becoming one of my favorites.
As a Platinum member, they offer a buffet breakfast as well as a pretty decent evening service of snacks and wine.
The location is great for me, near a pretty large duty free mall and a Casino! The atmosphere is a generally sophisticated and trendy but all the staff are all very friendly and speak acceptable english. The 17th floor reception staff are exceptionally friendly and have been always very nice to me!
The prices are so-so, but you get what you pay for. I suggest for all first time vistors to start from here as the staff can really assist in the process of introducing you to the many faces of Seoul.
This hotel meets and exceeds category 4 expectations!
February 2, 2012
Rated 4 out of 5 by BigLemonCoke Good service, with room for improvement
Things we liked:
Exceptional service and attitude from all staff. Great smiles from everyone from the bell attendant to the housekeeping staff.
The rooms are very clean and have great views.
Nice trail for those who like the fresh air and outdoors.
Things that could use a little improvement:
The shuttle services are very convenient, but should run for longer hours as the hotel is located far to the east of the city.
Rooms are smaller than what is expected from a Sheraton Hotel. The bed occupied the bigger part of the room.
Very awkward bathroom design. Should just knock down the toilet wall and have one big sliding door.
October 27, 2011
Rated 5 out of 5 by Youngjin Beyond my expectation
Fully Satisfied with staff service here.
I had friend getaway with more than 10 people.. initially failed to reserve room with same club level..because of full booking. That's what I recognized before I checked in .. but when I actually check in, club desk staff arranged everything perfectly!! I got 4 club rooms as I requested.
Thanks to her, everyone of my group is fully satisfied with this weekend getaway. And now I feel happy as a SPG membership holder.
Once again I really appreciate with all the effort you did for me.
November 3, 2013
Rated 5 out of 5 by WorldSPGPlatinum Excellent Service!
If any hotel wants to learn about what an excellent service is - they should stay at this hotel. This hotel has some of the best staff and is an exemplary role model for any service company! The entire staff from the bell team, check in and room service is fantastic. The club lounge team is especially exceptional catering to all of my needs!
The hotel is close to Gangnam (requires few stops on the subway) and many key attractions in Seoul. The hotel has a great shuttle service across the nearby town.I thoroughly enjoyed my stay here with my family, which included 2 small children!
September 15, 2013
Rated 5 out of 5 by Ben2012 City oasis with great facilities
I have been staying at this property for years now, and I have a feeling of "coming home" each time I stay here. Located on Walkerhill, it is an amazing oasis within the busy city, with fresh and excellent views of the Han river. The staff are outstanding, helpful, and courteous. The staff on the club floor are even more so, and have a great memory (one of them remembered me from my past stay 3 years ago, in addition to what I like and dislike).
Transportation to/from the bottom of the hill is quick and efficient, in addition to the access to the airport limosine stop. The theater and duty free shops in the same building are a definite plus.
May 8, 2012
Rated 5 out of 5 by James808 Staff was extremely professional
The staff was very attentive, welcoming and helpful. Drinks were a bit pricy but the Hotel was fantastic, definetly recommended to any international travelers for business or leisure. Five Stars !
September 28, 2014
Rated 4 out of 5 by koy11 Good for stay in nature
I stayed Douglas building which is pretty far from main building.But couldnt feel any inconvinient to stay (whenever I need, I can use Limo service to Main hotel or anywhere in hotel area). It located in the Mountain, so scenary was so beautiful, and staff were so kind. Restuarants were really good, and we can enjoy free nice coffe & tea in small lobby.
Bathroom seemed to old, so need to be improved, but not that much had big compain for that.
I want to visit this place in spring, again!
November 12, 2013