Rated 5 out of 5 by Toolie Great Renos
Loved the staff and facilities. Great restaurant and lounge. Having Starbucks was my favourite perk. Staff were all friendly, accommodating and professional. The pool and fitness area are excellent.
December 14, 2013
Rated 3 out of 5 by JRA2012 Hot in Saskatoon
I stayed there on July 11th and there was a heat wave in Saskatoon. The AC system is very old and the room was very hot and stuffy. I did not sleep well at all. I checked out the next morning and moved into a newer hotel where you could adjust the temp. This hotel would be awesome if you could adjust the room temp. The staff was very helpful but can't fix something that is old and marginal. I will not stay here again until renovations are completed...
July 15, 2012
Rated 5 out of 5 by northwestbound Wonderful!
Loved the room. Housekeeping was great! Front desk staff, great! Would liked for the Starbucks to have had more variety in quick foods. The brownies were awesome but the cinn. roll was a bit stale. Did not visit the pool, spa or fitness center, thus cannot comment on it. All the people we met in Saskatoon were very friendly, in and out of the hotel. Will definitely visit Saskatoon and stay at Sheraton Cavalier again.
October 15, 2012
Rated 5 out of 5 by GKF1 Excellent Hotel
This hotel continues to be the best in Saskatoon, with great facilities and friendly staff. The one time in the past that I did have a problem at the hotel, the General Manager followed up on it personally with me. Great service!
November 15, 2013
Rated 5 out of 5 by vanariesboy Beautiful riverside location, great staff
I enjoy being able to stay here whenever I'm in Saskatoon for work. It's conveniently located beside the river and a short (under 10 minute) walk from anywhere in downtown you'd want to go. The hotel's exterior is very dated (1960s) but the inside is warm and comfortable. Many rooms have great views out toward the river. I was fortunate to be upgraded to a recently renovated room, which was very nicely equipped.
The Club Lounge serves a hot breakfast in the morning, which is head-and-shoulders above the usual pastries-and-cereal offered in many lounges. I hope they don't water this down because it's a huge plus for me.
The fitness centre has a decent amount of cardio equipment but no weight machines - just free weights. The pool area has two hot tubs and two waterslides, which made for some fun after my workout.
The front desk staff were very helpful in meeting my needs for billing arrangements and a late check-out.
I had a small issue with the housekeeping staff which was handled very promptly and professionally by the General Manager.
I will definitely be back when I'm next in Saskatoon.
November 17, 2013
Rated 3 out of 5 by MRRP Good features, customer service needs work
Pros: freindly staff, great fitness centre, great downtown location, decent food.
Cons: room cleaning occured late in the day and for 2 days no cleaning at all, staff arrived after 4pm, cleaning declined
No water for 3 hours, without advanced notice. When discussing with front desk, abruptly (and incorrectly) told that a letter expalining the outage had been left in room.
October 1, 2012
Rated 4 out of 5 by Erickson Loved the room
I was very pleased with the room it was quiet loved it and it was spacious. The staff was great made us feel welcomed. However the only thing I need to make a fuss about is when I got the bill it wasn't my spg number so my husband work is getting the points rather than me and I paid for the room not them. So I would like that fixed if possible
February 12, 2013
Rated 5 out of 5 by Iris2 great service
We were greeted with great ewnthusiam and check-in was fast, friendly, $ painless, Check-out was also as stated above, Clean, busy , centrally located. great staff restaurant - top quality. Can't say enough about this property. LOVELY, STRESS-FREE, pool a little smal( I swim everyday ) but a nice relaxing complex, anyway. Well-maintained.
September 5, 2012
Rated 5 out of 5 by LKA4 Great service
Excellent, consistent service. Friendly staff. Highly recommended from this frequent traveler!
November 4, 2013
Rated 4 out of 5 by FrequentTraveler13 VERY COZY SHERATON
Cozy Sheraton, comfortable rooms. Food was tasty in the restaurant and I ate "Bison Steak" which was kinda different. Very close to the University of Saskatchewan and I hired a cab to show me around the entire city of Saskatoon. We were done in like an hour. Its a cool little town and the hotel was centrally located.
March 20, 2013
Rated 3 out of 5 by Tomcat4911 Avoid room 224
Location of the hotel is great. We have mix feelings of our first experience here. It was really hard to get good rest being next to the gym and pool. Avoid rooms 223 and 224 if possible. The rooms would require to be refreshed, you see and feel the age of it all. Kids did the love the pool and water slides.
May 13, 2013
Rated 5 out of 5 by MammaG Check-in agent was awesome
We were met promptly and an issue we had with collecting on a charity voucher purchase was dealt with very professionally and to our complete satisfaction. I am sorry I did not get the desk person's name. Thankyou Sheraton Cavalier; we will definitely be back.
September 2, 2013
Rated 4 out of 5 by hanzie Great location
My room was not ready at 3:00, even though my confirmation e-mail said check-in was 2:00. I was moved to a tiny room on the second floor. There was no discussion about reduced rate. My wife was unable to join me, at the last minute, or else we would have been quite cramped for space.
November 14, 2012
Rated 4 out of 5 by Lanie Oct 2012 stay
the rooms and service were great and accommodated our conference with professionalism and great service. The phone handset was not working in my room and I requested it to get fixed which it never did. but the quality of the hotel and service made the stay very comfortable.
October 23, 2012
Rated 4 out of 5 by KDOttawa Excellent staff
From facilitating my earlier than usual check in through to booking my 3:30am cab on check out, I was very impressed with the staff.
The level of service, recommending resturants, greeting and opening doors, and general eagerness to please was far better than I expected.
November 6, 2012
Rated 4 out of 5 by Donna13 Great room
The room was recently renovated and was very clean. Elevators could use some work, but looked like they were being worked on. The hotel is being updated as best as it can due to it being an older hotel. We had some meals there during a meeting and the food was just okay.
March 9, 2013
Rated 3 out of 5 by NicoleAnne Facilities
I was shocked that I did not have a tub in my room...even cheap hotels have tubs! I know lower grade 4 Points STARWOOD often dont have tubs but I did not expect this at the upgraded Sheraton. Could not get into Club Floor went down twice to get a key..nothing worked.
January 25, 2013
Rated 4 out of 5 by Rod65 Great hotel facility on the Saskatchewan River!
Beautiful location! While the facility was under renovation when I stayed there, staff were very accommodating, room was comfortable and spacious, food was excellent. Very nice! I'd recommend.
September 2, 2013
Rated 5 out of 5 by Alain51 like this hotel
The only thing that wasn't good about our stay was we were on the parking lot side and there was a car horn going off for like 4 hours ,I know its not the hotels fault,could have been someones car security ,other than that things were great
December 18, 2012
Rated 4 out of 5 by Rabbit I love the renovations
I really like the newly renovated rooms. They are modern and appealing.
I also like the fact that I can decline having my room cleaned when I am there for an extended stay - helping save on cleaning, laundry, water, etc.
March 6, 2013
Rated 5 out of 5 by Juanita409 Excellent location and waterpark
Hotel has friendly atmosphere overall. Staff were very helpful. Hotel has excellent waterpark.....my grandkids enjoyed it a lot.
Hotel closed to everything...park, shoppings, restaurants. Price and service are excellent.
September 6, 2012
Rated 5 out of 5 Amazing as usual
Our experience has being wonderful, really wonderful sleep and wonderful buffet breakfast! Thanks so much for having high standards!
August 15, 2013
Rated 5 out of 5 by jack1549 Évaluation
This hotel has great features
September 29, 2013
Rated 5 out of 5 by Pat49 Great stay
The management and staff were great. We espcially appreciated the breakfast the next morning. It was a great service. Also, the check-in staff were very good to work with.
December 19, 2012
Rated 5 out of 5 by PorkchopExpress Our Anniversary stay at the Sheraton.
Staff made my family and myself feel very special. It was a wonderful room and very enjoyable stay. It was great to get the extra attention because of our Anniversary.
August 10, 2012
Rated 5 out of 5 by green All staff are always very friendly, and accomadating
Staff always welcomes you when walking in the door, everyone smiles and always seem to go out of their way to make sure your stay is exceptional!!
January 30, 2013
Rated 5 out of 5 by hockey49 Renovated rooms
A pleasure as always. Was able to enjoy newly renovated room. 8th floor through SPG booking allowed us to enjoy the club lounge. Will return.
October 2, 2012
Rated 4 out of 5 by julie Good
Updated and new; very friendly; great location; rooms facing city are noisy due to air conditioning unit and pipelines outside.
May 9, 2013
Rated 4 out of 5 by notapplicable One Night Stay
Hotel is good, restaurant food was disappointing. Kind of hard to make bad eggs, hashbrowns and sausages but that's what we all got.
July 27, 2012
Rated 4 out of 5 by NicholasM Great Hotel in Saskatoon
The staff is wonderful at this hotel ! We had a meeting at the hotel in mid June and it went great ! The club lounge is fantastic.
June 19, 2012