Rated 5 out of 5 by Lyndak Really impressed
I would like to congratulate the staff working this weekend. We were very impressed with the hotel, the waterpark, we had delicious room service and really enjoyed our stay.
The most impressive part was that although the hotel was unfortunately flooded due to a burst water main the staff were so professional, friendly and accommodating.
It's easy to be nice when everything is going well but to be so great today is really impressive! My 2 year old even got a puppy made out of a balloon. We can't wait to come back. Thanks!
March 9, 2014
Rated 2 out of 5 by Jamie69 A rare poor stay
This past weekend I had a bad experience at the Sheraton in Saskatoon. As a Starwood member I am very impressed with the service and facility. Unfortunately a water main break affected the water supply and also caused my toilet to leak water on the bathroom floor which I woke to at 3 am. The lobby was fllooded and was quite a disaster.
March 10, 2014
Rated 1 out of 5 by nothappy02 Staff helpfulness/telephone not working
I booked your hotel for my aunt and uncle, they were very dissatisfied that their phone was not working and it took so long to have it looked at . The person that looked at it said it was repaired and then subsequently still did not have a dial tone. There were messages left that they could not access and were not informed of. They rec'd a complimentary breakfast as compensation. I would expect that phone repair should have been done more immediately and properly.
February 18, 2014
Rated 4 out of 5 by Les1468 Excellent services
This hotel has excellent services from the time you check in until you check out. The staff is very friendly at all areas if the hotel including the restaurants. I would recommend this hotel to anyone staying in Saskatoon.
March 4, 2014
Rated 1 out of 5 by SleeplessinSaskatoon Hideous stay
The alarm clock went off at 0630h.
The problem is that I didn't set the alarm.
Obviously, the housekeeping staff failed to check then when preparing the room.
I was unable to fall back asleep.
My night was ruined.
February 13, 2014
Rated 5 out of 5 by Strikers Team Weekend
I have never stayed in a hotel that I had so much fun at, especially where the hotel management was directly involved in helping the team and the parents have so much fun. Dale and the other manager had 4 teams in the hotel, but they made sure we had hospitality rooms to meet in and party in with our team and/or the parents of our players. Bus parking was great, and the club breakfast was incredible. Hotel management greeting you in the lobby daily to make sure your stay was perfect. Best hotel stay for family or team.
February 20, 2014
Rated 3 out of 5 by MooseJawHockeyMom Great room, but get ready for a hike if your vehicle is over 6ft tall!
Our room was really beautiful... HOWEVER get ready for a hike outdoors around the perimeter of the hotel if your vehicle is over 6ft tall and cannot enter the underground parking. There isn't even a back door shortcut to the parking lot. Unacceptable, especially if you have children & -40 outside! There are not enough elevators and the ones they have must be the slowest I have ever encountered. I waited a good 10 minutes at one point! Staff courteous and helpful, pool and slides great fun.
February 19, 2014
Rated 5 out of 5 by Candace59 Birthday getaway
We stayed here for my birthday and had a great stay, nice hotel, clean , felt safe and scenic area
January 19, 2014