Rated 5 out of 5 by vanariesboy Beautiful riverside location, great staff
I enjoy being able to stay here whenever I'm in Saskatoon for work. It's conveniently located beside the river and a short (under 10 minute) walk from anywhere in downtown you'd want to go. The hotel's exterior is very dated (1960s) but the inside is warm and comfortable. Many rooms have great views out toward the river. I was fortunate to be upgraded to a recently renovated room, which was very nicely equipped.
The Club Lounge serves a hot breakfast in the morning, which is head-and-shoulders above the usual pastries-and-cereal offered in many lounges. I hope they don't water this down because it's a huge plus for me.
The fitness centre has a decent amount of cardio equipment but no weight machines - just free weights. The pool area has two hot tubs and two waterslides, which made for some fun after my workout.
The front desk staff were very helpful in meeting my needs for billing arrangements and a late check-out.
I had a small issue with the housekeeping staff which was handled very promptly and professionally by the General Manager.
I will definitely be back when I'm next in Saskatoon.
November 17, 2013
Rated 5 out of 5 by GKF1 Excellent Hotel
This hotel continues to be the best in Saskatoon, with great facilities and friendly staff. The one time in the past that I did have a problem at the hotel, the General Manager followed up on it personally with me. Great service!
November 15, 2013
Rated 5 out of 5 by 142kathy Best Hotel Chain EVER
I took my grandkids on a mini vacation to Saskatoon to visit family. Upon our arrival our room wasn't ready, they needed to shampoo the carpet? Well this speaks to the quality of the hotel's cleanliness. But big surprise they then moved us up to a one bedroom Suite. I can tell you that the kids enjoyed the room, probably not nearly as much as I did, but the staff, the complimentary lounge, and especially the water slide made this vacation outstanding. Thank you Sheraton you remain as the top hotel in my eyes for quality, cleanliness, and more importantly customer service. GREAT JOB!!
October 23, 2013
Rated 5 out of 5 by LKA4 Great service
Excellent, consistent service. Friendly staff. Highly recommended from this frequent traveler!
November 4, 2013
Rated 5 out of 5 by Vikings1 Wonderful service
A great stay this time prompted by three memorable events.
1. The young lady a the front desk (6:30pm Monday, August 19 2013) - my room was late getting ready. The young lady called me when it was ready and gave me an adjusted rate and 3000 SPG points even though I didn't ask. She said having the room ready that late was unacceptable. I appreciate her attitude.
2. Amber left a nice cheese plate for me when I arrived and well appreciated. I also had a short visit with her on Thursday and she is always very interested and accommodating. I appreciate that Amber is willing to help us with our travel and meeting arrangements at other SPG locations across Canada.
3. Anne in the lounge. She is always so pleasant and helpful and the main reason why the lounge is my favourite place to have dinner in Saskatoon. I eat at Carvers a half dozen times a year but the lounge is my go to spot. On this occasion, she let me buy a bottle of wine off the restaurant wine list and have it over two nights. It was another example of her can do attitude I so much appreciate.
August 23, 2013
Rated 3 out of 5 by rmb13 THE HOTEL NEEDS RENOVATIONS
The hotel seems to be in constant repair, but it is still going downhill.
The cleanliness has a lot to be desired, the elevators and in need of a good cleaning and rejuvenation, the staff at the front door could have uniforms that fit, the restaurant is very expensive, poor service, and I could go on and on.
Room 629 and Bathroom were small, could use more mirror.
July 1, 2013
Rated 5 out of 5 by jack1549 Évaluation
This hotel has great features
September 29, 2013
Rated 5 out of 5 by JRR2 My favourite Hotel
This is my first choice when I visit Saskatoon unless I stay with friends. I've tried a couple of other hotels when someone else is in control of arrangements and I'm always disappointed because nothing can compare to the location and those incredible beds!! The cleanliness of the rooms and the linens is phenomenal & the service matches it. I always feel welcomed, comfortable & safe. A couple of years ago I had to bring my dog along to the veterinary hospital and was relieved to be able to have her stay with me. Even the designated dog room was very clean.I no longer have a pet but I love to see the occasional one around. I always recommend the Sheraton to friends.
December 4, 2012