Rated 4 out of 5 by Erickson Loved the room
I was very pleased with the room it was quiet loved it and it was spacious. The staff was great made us feel welcomed. However the only thing I need to make a fuss about is when I got the bill it wasn't my spg number so my husband work is getting the points rather than me and I paid for the room not them. So I would like that fixed if possible
February 12, 2013
Rated 2 out of 5 by George Customer Service Lacking
We had made reservations for a two night stay and this is the fourth time that our reservations were messed up and we only had a room for one night. Not very apologetic and not very accomodating.
February 11, 2013
Rated 4 out of 5 by Lola123 hotel has alot to offer
we spent a weekend at your hotel...We had two meals in the restaurant and both of them--delicious....Spent alot of time at the pool and water slides,,great fun and clean...however our room was not up to the standard of the rest of the hotel experience....I found our view looking out room 220 to be unpleasant..i think it was the back of an air conditioner as the focal point....over all i think the room could have used a good cleaning.. the baseboards in bathroom truly needed to be wiped off...
February 4, 2013
Rated 5 out of 5 by green All staff are always very friendly, and accomadating
Staff always welcomes you when walking in the door, everyone smiles and always seem to go out of their way to make sure your stay is exceptional!!
January 30, 2013
Rated 5 out of 5 by Melanie22 We love staying at the Sheraton Cavalier!
The staff treated us with such respect & made us feel welcome, as always. Room service was great & the newly rennovated room was a treat (very well done)! Our only complaint would be that the pool temperature was a bit cool, especially when the kiddie pool was the coldest & it flows into the main swimming pool. But we still really enjoyed our leisure time too. Windows Restaurant staff were excellent too & very attentive on Sunday morning. Will definitely be back again based on this experience.
January 28, 2013
Rated 3 out of 5 by NicoleAnne Facilities
I was shocked that I did not have a tub in my room...even cheap hotels have tubs! I know lower grade 4 Points STARWOOD often dont have tubs but I did not expect this at the upgraded Sheraton. Could not get into Club Floor went down twice to get a key..nothing worked.
January 25, 2013
Rated 5 out of 5 by kenwaz Excellent Hospitality
The staff took care to make certain I felt welcome and all my needs met. I will definitely be staying here again.
January 14, 2013
Rated 5 out of 5 by TCU07 Beautiful Hotel!
I love the location, the hotel and the service!
January 10, 2013
Rated 5 out of 5 by alibaba Stayed Dec 19-20, 2012
Exceptionally clean and quiet. Wonderful bed. Nothing on TV.
December 21, 2012
Rated 2 out of 5 by ML103 In desperate need of an upgrade....
I frequently travel on business and stay in an assortment of hotels; the Sheraton is typically top-notch in both service and comfort. Sadly, the hotel is Saskatoon is in dire need of renovation. The rooms are old and lack the attention to detail when being cleaned. I was thoroughly disappointed.
December 19, 2012
Rated 5 out of 5 by Pat49 Great stay
The management and staff were great. We espcially appreciated the breakfast the next morning. It was a great service. Also, the check-in staff were very good to work with.
December 19, 2012
Rated 5 out of 5 by Alain51 like this hotel
The only thing that wasn't good about our stay was we were on the parking lot side and there was a car horn going off for like 4 hours ,I know its not the hotels fault,could have been someones car security ,other than that things were great
December 18, 2012
Rated 5 out of 5 by JRR2 My favourite Hotel
This is my first choice when I visit Saskatoon unless I stay with friends. I've tried a couple of other hotels when someone else is in control of arrangements and I'm always disappointed because nothing can compare to the location and those incredible beds!! The cleanliness of the rooms and the linens is phenomenal & the service matches it. I always feel welcomed, comfortable & safe. A couple of years ago I had to bring my dog along to the veterinary hospital and was relieved to be able to have her stay with me. Even the designated dog room was very clean.I no longer have a pet but I love to see the occasional one around. I always recommend the Sheraton to friends.
December 4, 2012
Rated 5 out of 5 by Jocelyn59 This hotel has a great staff.
The hotel has a very competent staff, very helpful and friendly too. I greatly enjoyed the underground parking.
December 3, 2012
Rated 5 out of 5 by poolmaster Excellent Hotel
Our stay was excellent.
The room was very quiet.
November 25, 2012
Rated 4 out of 5 by BillyBulldog best in Saskatoon
Nicest and quietest hotel in Saskatoon. not all rooms with a good view. More attention should be payed to frequent guests.
November 21, 2012
Rated 5 out of 5 by Bigfoot Great place to stay
Excellent as always. I stay only in very select hotels and the Sheraton is always first choice in Saskatoon
November 18, 2012
Rated 4 out of 5 by hanzie Great location
My room was not ready at 3:00, even though my confirmation e-mail said check-in was 2:00. I was moved to a tiny room on the second floor. There was no discussion about reduced rate. My wife was unable to join me, at the last minute, or else we would have been quite cramped for space.
November 14, 2012
Rated 4 out of 5 by KDOttawa Excellent staff
From facilitating my earlier than usual check in through to booking my 3:30am cab on check out, I was very impressed with the staff.
The level of service, recommending resturants, greeting and opening doors, and general eagerness to please was far better than I expected.
November 6, 2012
Rated 4 out of 5 by Lanie Oct 2012 stay
the rooms and service were great and accommodated our conference with professionalism and great service. The phone handset was not working in my room and I requested it to get fixed which it never did. but the quality of the hotel and service made the stay very comfortable.
October 23, 2012
Rated 3 out of 5 by mb1952 hotel good conference facility
Hotel ok a bit run down esp bedroom and bathroom. Very basic toileteries. Otherwise ok.
October 21, 2012
Rated 5 out of 5 by northwestbound Wonderful!
Loved the room. Housekeeping was great! Front desk staff, great! Would liked for the Starbucks to have had more variety in quick foods. The brownies were awesome but the cinn. roll was a bit stale. Did not visit the pool, spa or fitness center, thus cannot comment on it. All the people we met in Saskatoon were very friendly, in and out of the hotel. Will definitely visit Saskatoon and stay at Sheraton Cavalier again.
October 15, 2012
Rated 5 out of 5 by McLeay People make the difference
A great place to stay and great people make the difference! Thank you Alex ! Your awesome ...
October 10, 2012
Rated 5 out of 5 by Debbie62 Location, Friendly Staff
The location of this hotel is prime - close to downtown and the river. the staff is super friendly and courteous
October 3, 2012
Rated 5 out of 5 by hockey49 Renovated rooms
A pleasure as always. Was able to enjoy newly renovated room. 8th floor through SPG booking allowed us to enjoy the club lounge. Will return.
October 2, 2012
Rated 3 out of 5 by MRRP Good features, customer service needs work
Pros: freindly staff, great fitness centre, great downtown location, decent food.
Cons: room cleaning occured late in the day and for 2 days no cleaning at all, staff arrived after 4pm, cleaning declined
No water for 3 hours, without advanced notice. When discussing with front desk, abruptly (and incorrectly) told that a letter expalining the outage had been left in room.
October 1, 2012
Rated 5 out of 5 by Sheena82 Outstanding Service
Service provided by all staff exceeded all my expectations.
September 26, 2012
Rated 5 out of 5 by Jackie64 The food was excellent in both restaurant
I stayed in the renovated room, so that was very nice,
September 21, 2012
Rated 5 out of 5 by Juanita409 Excellent location and waterpark
Hotel has friendly atmosphere overall. Staff were very helpful. Hotel has excellent waterpark.....my grandkids enjoyed it a lot.
Hotel closed to everything...park, shoppings, restaurants. Price and service are excellent.
September 6, 2012
Rated 5 out of 5 by Iris2 great service
We were greeted with great ewnthusiam and check-in was fast, friendly, $ painless, Check-out was also as stated above, Clean, busy , centrally located. great staff restaurant - top quality. Can't say enough about this property. LOVELY, STRESS-FREE, pool a little smal( I swim everyday ) but a nice relaxing complex, anyway. Well-maintained.
September 5, 2012