Rated 4 out of 5 by George5412tina Fire alarm went off
Friday....at 2 AM....the fire alarm went off....after that my sleep was not good....was not offered any compensation.
So what do you offer ?
Thanks Tim in Lloydminster
November 15, 2014
Rated 3 out of 5 by USGECOT Conferences
For the price, the expectations are higher than achieved. While the sales and banquets staff are great, the guest rooms, the restaurants and the Club Lounge are no longer meeting expectations.
November 12, 2014
Rated 5 out of 5 by Orr24 King Room Club Floor
The gentleman that checked us in was friendly and helpful, as was the parking attendant. Our room was the first one in the hallway, so we did hear noise from the Club Floor doors as people went to use the Club Room, but it wasn't so bad that we couldn't sleep.
November 3, 2014
Rated 4 out of 5 by KP59 Second visit
Front desk people were attentive, it was a quiet hotel and clean.
November 3, 2014
Rated 2 out of 5 by rak68 No hot tub or shower
I liked my room and the restaurant. Very good.
My room door did not automatically close so need to make sure to check that. Also on check in, there was refuse in the recycle bin in the closet. Not upset, just don't like other peoples trash left in new room.
Main issue was pool & hot tub. I saw they were not available on an email. But was disappointed they had no shower or change room to go to other than my room after my workouts. If hotel is not offering full service, why is room rate full cost? I would hope in future if things are in maintenance or broken, why should full price be charged when I don't have access to full services of the hotel?
October 17, 2014
Rated 2 out of 5 by Ryyn13 I expected more :(
I thought I would give some feedback on my stay here this past weekend as I like to let hotels know what they can do to improve their service to prevent any uncomfortable stays from future guests. I won a trip to Saskatoon and a 2 night stay at any hotel in Saskatoon so I thought I would give Sheraton a go since I have 2 kids and Sheraton water park had good reviews. Booking the room didn't go good, I was on hold for along time and also hung up on. The waterpark I rate was 9/10 and the room 6/10. Water park was a lot of space and fun for the kids and offering a few pools and 2 different waterslides. The room we got was next to the elevator so every morning all you would hear is the elevator and also the AC vent was rattling every morning so you would wake up early to both noises. Be aware that the fridge is full or alcohol and locked so you cant even use the fridge for your own goods and a 2 night stay a fridge would have been really handy. I found out that there were some renos being done so the room service menu was limited which was another upset. Our food was over priced and cold and barely anything on the plate, we had a nacho platter that had nothing on it, I have seen more toppings on a microwave pizza lol. I did let the guest services agent know about my concerns the first night and he said he will look into it, nothing got done. I would also recommend getting at least 42 inch tvs as the tv is too small to have that far away from the bed and you have to squint to see the TV. Staff though were very friendly. I don't know maybe renovations were to blame for some of the issues??,,, Anyway I wasn't too impressed and not sure If I would go back or recommend, (except waterpark), I know a lot of people have their different expectations, to me first impression means a lot to me.
September 8, 2014
Rated 5 out of 5 by Brent64 Best Hotel in Saskatoon to stay in
I stay at many hotels for work and holidays, over 100 nights a year. The Sheraton Cavalier is my favorite hotel to stay while in Saskatoon. The staff is always professional and friendly when I am there. There are many staff that have been there a long time. The hotel has been renovated and it looks great, from the lobby to the rooms. I feel very comfortable there, with the comfort of the room, staff is always attentive and willing to help me if I have a problem. They really make you feel like you belong there so I would not stay anywhere else when I go to Saskatoon. Looking forward to experiencing their new restaurant-Scarlet that will be opening soon.
August 6, 2014
Rated 4 out of 5 by Donthaveone Recent Stay
Twelve 6 restaurants needs better service
October 13, 2014