Rated 4.5 out of 5 by 26
Rated 2 out of 5 by PS2004 Shuttle service needs to be improved.
I was told shuttle has been dispatched and should be there shortly when I called. 25 minutes later there was still no shuttle so I called and they said 5 mins away but 10 mins later still no shuttle after 3rd call shuttle was finally there after 40 to 45 mins. They could have just said it wa going to take time and I could have done cab.
June 22, 2016
Rated 5 out of 5 by Partagas Great staff
Excellent staff, meeting the needs of a very demanding corporation, flawlessly!
May 7, 2016
Rated 5 out of 5 by DCTravelHound Great Choice by DFW
I arrived at 2am after a lengthy delay, and it was short ride to the hotel (use the complimentary shuttle - a cab is $25 for less than a 5 minutes ride). The desk agent quickly got me off to my room so I could climb into bed and get ready for my meeting the next day.
The room was quiet and comfortable - everything looking for. The room was also clean - something that is very important to me. You could tell the staff takes pride in its work.
The Sheraton Club had a great breakfast spread - and the attendant was very pleasant and helpful. She made sure I had everything I needed to start of my day on the right foot.
The hotel is a great location for anyone who needs to overnight at DFW - I would stay here again!
April 29, 2016
Rated 5 out of 5 by paskilo81 Great service!
I checked in on a Friday and was upgraded to the club floor. The lady at the club lounge was very friendly and helpful. The club lounge computer didn't work very well though, had to call tech support. Decent gym facility, great bar, huge lobby and general posh ambience.
April 27, 2016
Rated 5 out of 5 by Avant0626 Excellent
Love staying here.. my husband and i try to stay here anytime we can get away.. but just full and can get noisy.. so i try to book room early and get room assigned away from elevator.
April 24, 2016
Rated 5 out of 5 by DFW2ndhome Great Hotel and Staff
As always, Sheraton has the most comfortable bedding and beds, welcoming staff, very clean and beautiful hotel. Thank you for all your hard work in providing a great night's sleep near the airport.
March 24, 2016
Rated 5 out of 5 by Terry16 Great Plat Recognition
Had a wonderful stay at the Sheraton by the airport. I arrived quite late and was pleasantly surprised to have a delightful suite waiting for me. The shower was lush and the view wonderful. Staff could not have been nicer both arriving and departing. It was the highlight of the trip.
February 29, 2016
Rated 5 out of 5 by JEFF28 excellent hotel for a getaway
I am employee of starwood and on occasion I have business that I need for someplace to stay the Sheraton has always meet or exceeded my needs I would recommend it to anyone convient shuttle very good room service excellent staff always welcomes you.
February 29, 2016