Sheraton DFW Airport Hotel

  • 4440 West John Carpenter Freeway
  • Irving,
  • Texas
  • 75063
  • États-Unis
  • Carte

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Politique relative à l’âge requis

Les hôtes doivent être âgés d’au moins 21 ans pour réserver une chambre.

Rated 3.7 out of 5 by 271 reviewers.
Rated 5 out of 5 by Outstanding Stay Recently stayed at this hotel for Red Bull Air Race weekend in Dallas/Fort Worth the first weekend of September. First greeted and checked in by Anthony Gammon. Outstanding! Guest Experience and Customer Service superstar right here. Secondly, a delightful Orelia (in housekeeping) attended to our needs during our stay. What a delightful lady with passion for her work and service. An excellent overall stay. Would definitely return when in Dallas/Fort Worth area. Location of hotel is perfectly placed in the middle of both, with Irving shopping and restaurants just around the corner. Well done & Thank You! William Shank Area Manager - PSAV® Northern Virginia September 16, 2014
Rated 5 out of 5 by Staff was wonderful !! Front desk folks were very nice and helpful Loved the hotel staff. great food September 27, 2014
Rated 5 out of 5 by Staff made this Cat 3 better that most Cat 5's As SPG Platinum, I've stayed at many different properties, but have yet to run into a team that worked so hard to make all aspects of my stay so pleasant. Even more remarkable considering that the property was undergoing renovations. Starting from Rodrick the shuttle driver, Irina at check-in and Efraim at the restaurant they all have that go-the-extra-mile attitude that you expect at a Category 5 property, and obviously they all take their cues from their team leader, Tony G, the on-duty manager. August 25, 2014
Rated 1 out of 5 by No wake up call We were catching a flight that was to board at 5:30 am. We arrived at the Sheraton around 8:00 pm. The only request we made was for a wake up call at 4:00 am, which never came. We were nearly late for our flight and started our day off running and irritated. This is not acceptable. The hotel was not busy, just negligent. September 10, 2014
Rated 1 out of 5 by everything was wrong with the hotel -Took forever to warm up my food -My room smelled like smoke -Noise coming from next door -Didnt sleep because of the noise. March 17, 2012
Rated 4 out of 5 by Smoking in a non-smoking hotel... Tonight, I had the unpleasant experience of smelling cigarette smoke in my room. I contacted the front desk and they offered to move me to another room. It was 11:30pm! I told them I didn't want to be inconvenienced, I wanted them to find out who was smoking and take care of it. I was contacted by officer (who knows) of loss prevention who informed me he could not do anything about it unless he saw the smoker with his own eyes! Hello? This is a non-smoking hotel! Find the person violating your policy and do something about it! April 10, 2012
Rated 4 out of 5 by Comfortable updated room Very comfortable stay. Room was very clean. They even vacuumed the couch in my room daily. The bathroom floor was clean and so was the tub. Tony and Jesus were very helpful in making my stay a pleasant experience. I had some maintenance issues not being taken care of and Tony(one of the managers) was able to straighten it out. Would stay here again. However, not convenient to stay here without a car as there are no restaurants within walking distance. August 24, 2014
Rated 1 out of 5 by Sheraton DFW When I first opened the door to my room I found that someone else was already in it. This happened to 4 other members of our party. Food at our meetings ran out and was not replentished timely. A person was stuck in the elevator on 12 floor for a period of time. The bread for toast in the morning had mold. Could keep going. GW November 15, 2013
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