Rated 3 out of 5 by David94 SPG elite check-in line is useless here.
Shuttle picked people from every terminal (ABCDE), that's about 50 mins.
Hotel is good, staffs are nice.
August 21, 2016
Rated 5 out of 5 by wolfbabe Fantastic stay as always
I love this hotel from the rooms to the staff, everyone is great! Stayed here many times for business travel and will keep staying here. Thanks!
August 3, 2016
Rated 5 out of 5 by Myra16 Perfect for layover
Flew red eye from SFO to DFW. Stayed one early morning just for a few hours nap, before catching another flight to Paris. Quiet, comfortable and perfect for what we need. Price very reasonable and appreciate the free shuttle to airport. Saw that they served complimentary Starbucks coffee in lobby when we checked in.
July 7, 2016
Rated 5 out of 5 by sqg13 Short but Pleasant Stay
Got upgraded to the club level room, did not expect this, excellent! However, since I arrived late at night and would depart very early for my 6am flight the next day, I did not have a chance to check out the club lounge. The room is bigger than standard king room. The highlights: the shower amenity includes shower gel, shower sponge, shaving gel and a bath robe. The hotel offers 24-hour shuttle to/from DFW, so I could easily schedule a 4:30 shuttle for my 6am flight, super convenient.
July 3, 2016
Rated 2 out of 5 by PS2004 Shuttle service needs to be improved.
I was told shuttle has been dispatched and should be there shortly when I called. 25 minutes later there was still no shuttle so I called and they said 5 mins away but 10 mins later still no shuttle after 3rd call shuttle was finally there after 40 to 45 mins. They could have just said it wa going to take time and I could have done cab.
June 22, 2016
Rated 5 out of 5 by Partagas Great staff
Excellent staff, meeting the needs of a very demanding corporation, flawlessly!
May 7, 2016
Rated 5 out of 5 by DCTravelHound Great Choice by DFW
I arrived at 2am after a lengthy delay, and it was short ride to the hotel (use the complimentary shuttle - a cab is $25 for less than a 5 minutes ride). The desk agent quickly got me off to my room so I could climb into bed and get ready for my meeting the next day.
The room was quiet and comfortable - everything looking for. The room was also clean - something that is very important to me. You could tell the staff takes pride in its work.
The Sheraton Club had a great breakfast spread - and the attendant was very pleasant and helpful. She made sure I had everything I needed to start of my day on the right foot.
The hotel is a great location for anyone who needs to overnight at DFW - I would stay here again!
April 29, 2016
Rated 5 out of 5 by paskilo81 Great service!
I checked in on a Friday and was upgraded to the club floor. The lady at the club lounge was very friendly and helpful. The club lounge computer didn't work very well though, had to call tech support. Decent gym facility, great bar, huge lobby and general posh ambience.
April 27, 2016