Rated 5 out of 5 by blinky Great front desk team
Was greeted as an Ambassador very nice and helpful from desk, you guy and Girl I got in late and they had great attitude
3 aprile 2014
Rated 5 out of 5 by saurabh Awesome hotel!
Sheraton Sunnyvale is an excellent business hotel to stay in Bay Area. Best part about the hotel is its staff, front desk people are very nice and engage in friendly conversations. They changed my room type based on my request, and the room was really big and comfortable. Pool and jacuzzi were good too. Hotel shuttle service was very useful. Internet was actually high speed, which in unusual in the US hotels.
Though hotel is located close to offices, restaurants etc. are not walking distance so that is a concern. One more not so great thing was lack of vegetarian options in the room service menu and in the Faz restaurant. They should address it as many international travelers with varied food preferences stay at the hotel.
Overall very good stay.
2 aprile 2014
Rated 5 out of 5 by Topher31 Thank You!
I had a pleasant stay at your establishment. My last night there, I had a leak in my bathroom, and the staff there moved me into a better room, hassle free.
24 marzo 2014
Rated 5 out of 5 by Purcon Felt like home
From the check in to Sam's hospitality in the Club room, was a great stay. Perfect place to relax when traveling for work.
22 marzo 2014
Rated 5 out of 5 by IndyMrB Great Location and staff
This is an ideal location for our business needs. The hotel is clean, comfortable and the staff have done everything they possibly could do to make our company employees feel valued.
17 febbraio 2014
Rated 5 out of 5 by TNL101 Friendly Hotel Staffs
Staffs at the this hotel are very helpful, and friendly. They go above and beyond to help you with any of your requests or questions. I am grateful that Starwood sets a high bar to train their hotel's staffs. It is very important for you to be able to trust someone, feel safe and can relax when you are away from home. Whether, you are on a business trip or on a leisure, I will recommend this hotel for both groups.
28 dicembre 2013
Rated 5 out of 5 by WestCoastZ Sheraton Sunnyvale stay
3rd time this fall that I've stayed at the Sheraton Sunnyvale. It starts with their reservation folks, fast, efficient, and fun to talk to in the process. They get it! I checked in and the front desk person offered me a pot of tea while they took care of my check in and room readied - it was last minute stay, don't ask. But, yes I did say they made me a pot of tea. The rooms are very comfortable, large, nice HD TV, wireless in the rooms and lobby, etc. Housekeeping was spot on (well they left no spots actually). Dining at the FAZ was fantastic. If you get there at the right time, there's a piano player! Although the dining room is very comfortable and appropriate for a great dinner conversation, there's also the electricity of the close by lounge. Great food, service is 5 star. Check out is easy and the staff even dropped out party off at dinner so we did not have to drive. My bill was delivered via email saving the time and space of dealing with the paperwork. All in all, this is a convenient (right off the intersections of 101 and 237) location, well managed location with a very professional staff. Thank you for the great 3 stays. Mr Z
19 dicembre 2013
Rated 5 out of 5 by BusinessTraveler21 Relief from another Hotel
I came to this hotel after having checked in to another hotel, but found that the quality and condition of the rooms were unacceptable.
The Sheraton was fantastic. Clean rooms, friendly and accommodating staff and an overall great experience. I would recommend the hotel to anyone travel to Mt. View for business.
5 dicembre 2013