Rated 5 out of 5 by soomantha Best hotel I have ever stayed at
Everything was perfect during this stay. The Starbucks coffee and breakfast in the Club Level Lounge was fantastic. All staff we encountered, from check in to check out were friendly and very helpful. The pet friendly amenities were a hit with our dog.
July 6, 2014
Rated 4 out of 5 by Billybob42 Great Hotel
This was my first experience in this hotel. The staff was very friendly and accommodating. I would easily recommend
this to others.
July 3, 2014
Rated 5 out of 5 by MJK1947 it's the people that make the property
Everyone from the front desk to the bartenders(Joe-Melissa)the dining room (mike), they all made me feel like a VIP. That is why I had a great stay.
June 30, 2014
Rated 3 out of 5 by MarkS01 Needs an update
This is the only Starwood property in Madison, so your choice are limited.
The hotel rooms are a little dated, but the staff good, shuttle is handy for running into town or back and forth to the airport.
New carpets would be nice.
Lobby is new, restaurant is ok at best.
June 23, 2014
Rated 5 out of 5 by RaMa1 Great for short get-away
We were offered an enhanced room upon arrival. Room was clean, comfortable and quiet! Biking and walking path right outside the door for easy access. Club room was spacious, clean and good food! Attendants in Club room were very kind and helpful as with the front desk staff, both for arrival and departure. A smile goes a long way! Keep up the good work:)
June 19, 2014
Rated 5 out of 5 by Knut42 Our stay in Madison
The hotel was excellent in every way. We would certainly stay here again.
June 9, 2014
Rated 5 out of 5 by TonyP39 Great Stay. Staff was Excellent
One of my favorite weekends at the Sheraton Madison. Josh at the front desk went above and beyond expecations. Shuttle service to downtown was very nice and easy. Property was clean, updated, and spacious. We loved the pool area. Club lounge had an outstanding breakfast. We will be returning.
June 9, 2014
Rated 5 out of 5 by randy33 Excellent staff
Excellent service, staff very accommodating and friendly. Would definitely stay here again.
June 7, 2014
Rated 5 out of 5 by Water Great Stay For Epic Sessions
The hotel is geared to support participation in Epic programs. Definitely a place to stay while attending sessions at Epic. Hotel services are excellent, professional, timely and friendly.
June 5, 2014
Rated 5 out of 5 by Sorny Excellent stay
Awesome experience and would definitely stay here again if I ever need to head back to this town.
June 2, 2014
Rated 5 out of 5 by Richard1225 Madison Sheraton
Hotel is very clen and the staff equally professional. Club floors are very quiet, however the club room istocked adequately, but nothing special.
May 29, 2014
Rated 2 out of 5 by Maestro8 This hotel needs renovation
The room is in desperate need of renovation. Everything is old. Old tub, old faucet, old toilet. Room maintenance needs to be improved: there was a fly in the room, not acceptable in a four star hotel. Exterior lawn and garden needs to be maintained, also.
May 27, 2014
Rated 4 out of 5 by rcgirl0209 Short Stay
Had two rooms on the 6th floor. Rooms were clean and nicely furnished. Air conditioner (wall unit) was very loud and somewhat disturbing, but otherwise, it was a nicely kept hotel.
May 26, 2014
Rated 3 out of 5 by Meg54 This hotel needs to be updated
Room and hallways were dark and need to be updated. Restaurant food decent but too expensive.
Loved the bike rental outside!
May 20, 2014
Rated 5 out of 5 by JimmyW Great stay
Enjoyed my stay for business. Clean and comfortable. Welcoming staff. Enjoyed the new fitness room and an outstanding and affordable Salmon dinner in the bar.
May 10, 2014
Rated 5 out of 5 by debra7 Great Hotel & Outstanding Customer Service
The Sheraton in Madison is very clean and comfortable and the Staff provides outstanding customer service.
May 9, 2014
Rated 2 out of 5 by susu1 Old and tired
The lobby looks great but the rooms are old and tired. Bathroom sink area about 2.5 feet wide. Furniture seems out of the '70s. Starwood should do much better than this. Lots of far better places to stay in Madison.
May 9, 2014
Rated 5 out of 5 by TM36 Our go to Madison stop for years
Whirlwind stop as always at this time for Great Taste tickets and the start of Craft Beer Week, so we didn't avail ourselves of too many amenities. Did appreciate the attentive van service.
May 8, 2014
Rated 4 out of 5 by Sam5 Staying in Madison
This hotel has many redeeming features. The room is great. Beds and pillows very comfortable. The staff is very accommodating. The speaker system in the meeting halls was terrible.
May 3, 2014
Rated 5 out of 5 by skiscout Excellent Staff
The room was very comfortable and the staff from the maids to the desk clerks were very friendly and helpful.
May 2, 2014
Rated 3 out of 5 by Safelite1 hotel has bad house keeping
Room was still dirty after house keeping service
April 26, 2014
Rated 5 out of 5 by OzzieD Sheraton Madison is a nice place to stay
The bed and pillows were fantastic. I liked that the HVAC fan could be set to stay on the whole time. The room was quiet. I stayed on the Club floor and had access to snacks and breakfast. While the eve snacks were fair, the breakfast was very good with several options.
April 25, 2014
Rated 2 out of 5 by JH215 needs repair
This hotel needs a lot of repairs like the outlet if you plug something in the plug falls out the music that the they play out side you can hear in your room the water pressure is very bad
April 19, 2014
Rated 5 out of 5 by StopsColic This hotel was quite and great bed
Loved the room and staff at the Madison Sheraton. Will be back!
April 18, 2014
Rated 5 out of 5 by Lydia51 I received extraordinary service
Every year, we come in for the annual horse fair. With hundreds of guests coming and going, the Madison Sheraton continues to deliver the highest level of service. THey have a smile on their face and always figure out how to make you comfortable- from picking us up downtown when we call to asking what type of pillow we like! Thank you for another terrific experience!
April 14, 2014
Rated 4 out of 5 by JRP04 Enjoyable Stay
A nice location with a friendly, helpful staff. My only mild criticism was the Club Room attendant appeared to be a bit overwhelmed - food was not being placed out and they had run out of some of the basics (eggs and tea).
April 13, 2014
Rated 3 out of 5 by FriedEarthMom Wheelchair
If traveling in a wheel chair, there are challanges. I recommend parking at the back of the building and entering along the walkway beside the resturant entry. It is much less steep and much easier to find a hc parking space.
The doors into the individual rooms are extremely heavy. Make sure you set the brakes or as you push the room door open, it will actually close and push you into the hall.
The elevators are not large = just enough room to turn the chair around if no one else is in there.
A hc room was not available when I checked in.
April 12, 2014
Rated 5 out of 5 by ChicagoMe Great staff and excellant service
The staff was very friendly at check in. We used the shuttle to and from downtown an excellent service. The location of the hotel also is really good for my needs.
April 11, 2014
Rated 4 out of 5 by Laura127 It was OK
I stayed on the upper level club floor for this trip. It was quiet (which was good for a business traveler), but I would have expected a bit more from the room for the price to be quite honest. The main light switch in the room didn't work, the floor lamp was broken, the room and bathroom was "dated" and when getting ready in the morning there wasn't a hair dryer. I called to get one, but I didn't have enough time to wait for it to be delivered and make it to my meetings in time and ended up leaving with wet hair.
April 10, 2014
Rated 5 out of 5 by jeannnno Hotel has wonderful convenience to Alliant Center!
We stay here every year for WWF Wrestling State and the convenience is unbeat! We do however wish the double rooms offered queen beds. Always very clean and hospitable!
April 1, 2014