Rated 3 out of 5 by 14Kt Not as nice as last year
Disappointed with Club room. Last year the club room had a better selection of food and nice dinners. This year club room only offered appetisers. Food often ran out and was cold.
April 23, 2013
Rated 4 out of 5 by elizabeth1019 Lovely hotel; great location
Everything was fine, except for sound in meeting room and creamers in room and at breakfast: very clumpy and unappetizing. Breakfast service POOR. Front desk service: EXCELLENT
September 10, 2012
Rated 3 out of 5 by super73 Service and cleanliness
The bathroom looked like it had mold growing on one of the ceiling tiles. The change in the shuttle service was most disappointing. It proved to be a real thorn in my side.
June 13, 2013
Rated 5 out of 5 by barbie104 VIP Treatement
I am more than pleased with all of the accomocations. The staff was very pleasant and willing to help. I wanted to change floors and that happened with no questions asked.
September 6, 2012
Rated 5 out of 5 by justinschr Total Comfort
We were upgraded and it was amazing. The bedding was so comfortable and the room was very clean. The continental breakfast was so nice to have on our floor.
September 13, 2013
Rated 5 out of 5 by Norm8 Great night Sleep
Best pillows of any hotel--stiff neck from arthritis didn't bother me all night. Shuttle service to downtown makes the Sheraton a great option over other hotels
August 15, 2013
Rated 3 out of 5 by Marymath Room Issues
Room had several flies that I combatted with. Also, TV stations only had less than 10 digital, NBC was not available. Other stations were analog and came in fuzzy.
September 10, 2012
Rated 3 out of 5 by howietr rooms
You need to have a fan adjustment for the air. It only blows on high. Outside curbs should slope for pulling suitcases. Josh at front desk is very helpful.
July 21, 2013
Rated 5 out of 5 by Salsabass The staff went beyond their duties to serve graciously
Front deask people were friendly and welcoming. The facilities were clean and accomodating. It has everything you need when away from home.
September 30, 2013
Rated 5 out of 5 by DBART Very relaxed atmoshere
Evening front desk manager JOSH was very helpful in making my stay comfortable- THANK YOU!!!
November 17, 2013
Rated 5 out of 5 by MathGeek Super Staff!
The staff was exceptional! Could answer all questions and help out when needed. It felt like one big family working together. That made the stay delightful!
August 21, 2012
Rated 5 out of 5 by w102 Excellent service
I have stayed at the Sheraton multiple times in the past year and have had a wonderful experience each time. The staff was great.
October 12, 2013
Rated 5 out of 5 by Deb6out7 wish every stay while on business was like this!
Checked in by Britney and must say she was perfect and placed me in a good room. My stays in Madison will always include the Sheraton. See you next month!
January 9, 2013
Rated 3 out of 5 by Vegastraveler Came in for football game
Great location and hotel for a football weekend. Would stay here in the future. Only issue was the shower only had cold water.
October 14, 2013
Rated 5 out of 5 by amelia This hotel is very convientent in many ways
This hotel was very convienent because I could walk or take the shuttle across the road to my destination. My room was on 2nd floor very fast to get to.
April 22, 2013
Rated 5 out of 5 by jojo this hotel was excellent BUT
the restaurant was severely understaffed. half of our party ate elsewhere. All others features nice staff nice. would like to have had coffee in lobby
May 28, 2013
Rated 5 out of 5 by w102 Great Staff
The staff at the Sheraton are great! They were friendly, attentive and quick with every request.
November 10, 2013
Rated 3 out of 5 by Trainer1234 Adequate for the weekend
The room was clean. View was not very attractive. Lounge was good, except the computer was very slow. The breakfast in the lounge was very average.
November 7, 2012
Rated 5 out of 5 by DAillinois Amazing hotel in Madison
This hotel is close to so much including walking/biking trail to the park and lake. Rental bikes available here too! Friendly staff - Great room.
June 7, 2013
Rated 5 out of 5 by Bud7447 Oasis
A great place to stay for business travelers. It's quiet, comfortable, clean, convenient, and the food it the restaurant is easily four stars.
February 9, 2013
Rated 5 out of 5 by Beljude Very accommodating
I have stayed at the Seraton in Madison several times. The location is great as are the rooms. Staff is friendly and helpful. Love the WIFI.
December 3, 2012
Rated 5 out of 5 by MikeD68 A very nice hotel
The hotel itself was very nice. The bed was not as comfortable as I would have liked. The ac/heater unit ran constantly and was noisy.
February 11, 2013
Rated 4 out of 5 by tikkanen Sheraton, Madison, WI
I stayed for 4 nights and was very pleased. The entire staff from shuttle drivers, front desk, restaurant/bar and Katie meet my needs.
May 16, 2012
Rated 4 out of 5 by Amy0819 Very nice stay
My family stayed one night and we were comfortable and very pleased with the amenities. Loved the free breakfast with healthy options!
July 30, 2012
Rated 3 out of 5 by Tipper51 30 degrees in Madison
Great hotel needs to be updated. Mattress was old and not comfortable. I expected the new Sheraton Sweet Sleeper.
Staff was great.
December 13, 2012
Rated 2 out of 5 by super73 This hotel is in need of upgrading the cleanliness of the facility.
The new shuttle policy is for the convenience of the hotel, not the guests. Very disappointed in the behavior of new management.
June 20, 2013
Rated 3 out of 5 by Heling12 not impressed overall!
irritating dog, showers hot and cold, staff only moderately helpful, would not stay there again. the pool was really nice.
August 20, 2012
Rated 3 out of 5 by mattmi01 interesting experience
Overall, our stay was fine and we will probably be back to stay during next years Art Fair On The Square. The shuttle service offered to guests is fantastic and the location is nice since it's only a 2 mile walk to downtown. Everything was clean and new looking. Our room was nice. However the beds were very hard and neither me nor my husband slept well. We also didn't care for the lighting in the hallways. The light bulbs they use gave off a seedy blueish glow and it wasn't warm or inviting at all. Lastly, the strange part about our stay was that while we were the there, there was an X-rated Adults-only "fun"fest being held there, and we felt very uncomfortable knowing what was happening on the floor below us all day and night. The hotel was swarming with these people wearing their badges declaring that they were attending this conference, and many were dressed in leather and wearing interesting contraptions around there ankles. Did it ruin our stay? No, and we do at least have something funny to go home and tell our friends about. However I question a hotel that chooses to agree to host such an event when there are families with children staying at the same place.
July 15, 2013
Rated 5 out of 5 by sludge1962 Nice Place
Very comfortable hotel. Great rates. Nice and quiet.
November 12, 2013
Rated 4 out of 5 by AppleBoy Better than we thought it would be!!
In the past The Sheraton had a reputation of being run down and dated. We found it to be very nice and very clean.
August 8, 2012