Rated 3.8 out of 5 by 336
Rated 5 out of 5 by deejbean BEST HOTEL STAFF EVER
This is my second stay at this hotel for a conference, and I have yet to see a staff as kind, capable and enthusiastic as the individuals working at the Sheraton Madison. In advance, they checked with me regarding room preferences, met my needs and interacted with the conference attendees and organizers with enthusiasm and professionalism. Well done!
May 4, 2015
Rated 1 out of 5 by NKRc Issues within the house keeping staff
The house keeping staff were yelling at each other in the main alley of the floor
April 27, 2015
Rated 4 out of 5 by ShaggyMEB Quick But Enjoyable Stay
Spent a night here as part of a whirlwind Midwest tour on the way up to Green Bay for some football. Chose this hotel because we were able to get a free night thanks to Starpoints from SPG. The hotel is clearly an older property, but seemed well maintained for its age. We enjoyed a night out in Madison, then returned in time for a brief hot tub soak before turning in. The room was comfy and served us well. Enjoyed breakfast at the Sheraton Club the following morning. All in all, we enjoyed our brief stay here.
March 9, 2015
Rated 2 out of 5 by hollywood34 not staying until pool area is fixed and updated not going to disappoint my 3 year old again
Was looking forward to swimming with my 3 year old Friday and Saturday hanging out at the pool would have got wet from the dripping water and it was freezing cold in there had to get in water because it was warmer then the air temp no working hot tub we made it 20 minutes before it was just to cold picture on website don't match what it is like had a very disappointed 3 year old as well as us if traveling with kids find a different hotel with a much better pool area
March 1, 2015
Rated 1 out of 5 by Autojoe Poor customer service
After a night of traveling from a canceled flight. I requested an early check in. The staff said it should be about an hour to get a room ready. After waiting just over an hour I went back to the counter and spoke with Fernando Vizcana he did not show me any type of quality customer service. What he did was keep repeating that check in time is 3:00. Than I heard that the entire hotel needed to be flipped and they need more housekeeping staff. As a platinum member I would think they would try to help me. Also when I went to the coffee counter I was greeted with I'm closed.
February 21, 2015
Rated 4 out of 5 by chcik bar does not get channel 15 or nbc
My wife and I had planned to watch the super bowl at your bar but we couldn't watch the game at the bar because management refuses to fix the TV at the bar. What a disappointment! Fix the TV st the bar so that it gets channel 15. The is for the madison location.
February 1, 2015
Rated 5 out of 5 by buttons613 Awesome Stay
This hotel exceeded my expectations on all levels. We were warmly welcomed and our son was given an activity bag for kids. The dog was greeted too! It is a very nice hotel and so thankful that they are kid and pet friendly!
January 26, 2015
Rated 4 out of 5 by espresso101 Club Room
No espresso machine in club room. Starbucks wasn't even open in the afternoon in the lobby. No bread rolls with dinner. Recommend the beef. Room was clean and comfortable. The shuttle service was very helpful.
January 8, 2015