Sheraton Madison Hotel

  • 706 John Nolen Drive
  • Madison,
  • Wisconsin
  • 53713
  • Estados Unidos
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Rated 3.9 out of 5 by 288 reviewers.
Rated 3 out of 5 by Average stay Waited 10 minutes to check in despite the fact that we were in the gold/preferred line and others were being helped before us. It appeared only one person could manage that line. Front desk staff seemed confused and lacking knowledge. Had club level - room key didn't work for club room so had to go back and re-key. Showtime didn't work. Stay wasn't terrible but at the same time not all impressed. July 28, 2014
Rated 1 out of 5 by Below standard I highly advise you avoid this place. Typically I've found that category rankings aren't truly an indicator of quality, this place being the exception. There aren't any other starwood hotels in the Madison area but had I not redeemed points to stay here - I would've stay at a different brand hotel. My stay here was awful from beginning to end. Yours may be different but why take the chance. Ironically there was a lady in front of me at check out that was displeased about her stay as well. Beware July 26, 2014
Rated 4 out of 5 by Enjoyed our stay We attended a convention here and stayed in a king club floor room. The only issue was outlets near the bedside table. We have a travel power strip and so could juggle our electronic needs to some extent ie: sound machine, phone, clock. But an open outlet on each side of the bed would have been better. We like to watch movies on the PC in bed. The hotel had a good convention space which was clean and had all the chairs, water, etc we needed. The club lounge frequently ran out of food causing a wait time, but overall quality was good. Breakfast was far better than evening snacks. Overall a good stay. July 22, 2014
Rated 3 out of 5 by Convention hotel We come here twice a year for a convention. This year we were in the same room for both times. The lights in the bathroom section did not adequately light either time although I did mention it the last time. This one I did not bother. The duvet on one of the beds was stained with something as was the dust ruffle. There was a thick cobweb attached to the ceiling and the curtains. One of the areas rented for the convention the air conditioner was broken and although they tried to fix it is was not fixed. It made the area very uncomfortable to be in. The food was good but overpriced and there wasn't enough wait staff. The lights in the pool area kept going out and coming back on. July 21, 2014
Rated 1 out of 5 by Do not stay here Terrible customer service, beds uncomfortable, noisy hotel. July 27, 2014
Rated 5 out of 5 by Had a great stay Enjoyed just about everything at this Hotel, except could have used a mini frig and microwave.Will be back this winter Jan 29 thru Feb 2 July 26, 2014
Rated 2 out of 5 by Not what you expect as platinum This is an old feeling property. The elevators take really long time and it seems they only run one at a time. Pool deck was closed. No platinum recognition. The rooms are old and worn, with ancient ac units that run super loud. The lounge food is unappetizing with very poor selection, in fact the breakfast didn't even offer any pastries. Will avoid this property in the future. July 25, 2014
Rated 4 out of 5 by House Cleaning Overall, the house cleaning was good, but the last night when I returned to my room at approximately 10pm, the room was half cleaned. The room was slightly picked up, but the bed wasn't made, trash was still in the waste basket. The next morning when I attempted to make coffee, I noticed the used filter was still in the coffee machine and the coffee machine was dirty from the day before. Needless to say, I couldn't make coffee July 21, 2014
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