Rated 5 out of 5 by melanie52 the suite gives me everything i need
love the suite, coffee in the morning and refrigerator for leftovers and pop, huge bathroom with lots of places to put all your stuff, microwave to heat up leftovers. wonderful bed and linens.
October 5, 2012
Rated 5 out of 5 by DWillie Always an Enjoyable Stay
I've stayed at this hotel approximately 30 times. I've always enjoyed my stay. Staff is great. Front Desk staff is very knowledgable abut the area, and alway wiling to assist.
September 25, 2013
Rated 3 out of 5 by Paul20132013 Upgrade?
There were better rooms available for the entire time I stayed there. As an SPG Platinum it would have been nice to have an upgrade offered.
November 11, 2013
Rated 5 out of 5 by deej A great stay in Key West
Hotel is just beautiful and well located. The concierge was so helpful to my son and his wife in planning excursions. Add to that, Key West is a fun place to be. So enjoyable a stay. Thanks.
April 20, 2013
Rated 5 out of 5 by Williams01 Our stay in Key West
This hotel, the staff and the services were great. Loved all our shuttle drivers, they were so nice. We will stay at this hotel again. Thak you for making our wedding and honeymoon special!
November 6, 2012
Rated 5 out of 5 by natebkeywest Stay away from room 333
Had a good stay for Fantasy Fest,but I had some problems with the room. The shower doesn't drain,microwave does not work and the balcony is surrounted by exaust fans from the restaurant.
November 6, 2012
Rated 5 out of 5 by ABCandK Dirty Carpet
My kids were crawling on the carpet, and their hands and feet turned black after a few minutes. After that, I had to put sheets on the carpet, so they wouldn't touch the carpet again.
December 5, 2012
Rated 5 out of 5 by coprstar Fantastic!
Great hotel that's in a great location seaside and pet friendley. Clean rooms and a supurb shuttle service to a hard to park your car area of Key West. Definitely a must go to hotel.
February 21, 2013
Rated 5 out of 5 by BigBob1 Great staff and location
This is our fifth visit in three years. The people who work here are very helpful, the motel is always clean, food is good and the provided transportation is excellent. Thank you!
June 16, 2013
Rated 5 out of 5 by becky by the seahore
Key West was a very interesting place to visit. Sheraton provides a free shuttle to "downtown" every 30 minutes. This makes it easy to see the town without the hassle of parking!
February 3, 2013
Rated 4 out of 5 by Davo426 Nice clean hotel
The only flaw that I could find with this hotel is that the doors on all rooms closed with a bang that woke me up on several occasions......some buffer mechanisms are in order!!!
November 6, 2012
Rated 5 out of 5 by venka excellent staff
Great hotel, very clean, friendly management and staff. Mr.Lynch was very curteous and helpful. Thank you Mr.Lynch. I strongly recommend everyone to stay at this hotel and enjoy.
December 26, 2012
Rated 5 out of 5 by carl07 GREAT LOCATION
I would recommend this hotel to anyone who would like to soak up some sun and have fun on their vacation, The beach was just across the street. I'm ready to go back!
September 9, 2013
Rated 5 out of 5 by Laradicus Another Fantastic Vacation
Smather's Beach is fantastic. We love the resturant and the staff as so attentative. The rooms are perect for a family of four with eveything you'll ned for a great vacation.
June 18, 2013
Rated 5 out of 5 by JenH Hotel has great pool and shuttle service to duval street
Hotel has a great king suite with plenty of room. Also has a great pool, and shuttle service to duval street. If you miss the shuttle it's a $10-$12 cab ride, which isn't bad.
February 7, 2013
Rated 3 out of 5 by lisakae hotel was nice...restaurant not worth it for it being a sheraton
the hotel met all our needs except if I stay there again I wouldnt eat at the restaurant again. My food was raw. Waiter comped my meal but definately wouldnt eat there again
November 20, 2012
Rated 5 out of 5 by steph119 beautiful!
The room, lobby, and grounds are really gorgeous at this hotel. The staff was very accommodating, and the shuttle was convenient to take downtown. Would stay here again.
December 29, 2012
Rated 4 out of 5 by Stephanie357 Nice Staff
Staff was extremely nice and helpfully. I want to thank you for taking the time to ship my sons fishing pole back to him. He was so upset he left it. Had a great time.
September 12, 2012
Rated 5 out of 5 by TD1947 this hotel exceeded my expectations
The hotel shuttle to and from old town was an excellent advantage. the staff was attentive an very helpful in answering any questions and taking care of any concerns.
September 21, 2012
Rated 4 out of 5 by Myke9466 great staff
the staff was great.made me feel very comfortable like I was at home.very clean and updated.breakfest was very good but lunch and dinner was mediocre.
September 20, 2013
Rated 5 out of 5 by Radarboy Weekend Gateaway
Best hotel for Smathers Beach in Key West. Pool is great and the staff were wonderful. Jacuzzi was out of order though. Gym was great!
October 14, 2013
Rated 5 out of 5 by RoDro13 Quiet
Nice and quiet and away from the crowd. Beach is across the street. Shuttle service to downtown was excellent. "Goose" and Anita on the wait staff are excellent!
January 27, 2013
Rated 4 out of 5 by Wakingo First Key West visit
Great accommodations with easy beach access. Lots of simple ways to get to the heart of town when desired and quiet at night. Concierge staff extremely helpful!
April 5, 2013
Rated 3 out of 5 by duser82 room damage
Cracks in walls water damage I realize i am in FL but with the money the hotel cost you would think the damage would be fixed before guests used the room
August 17, 2013
Rated 5 out of 5 by MelMel Key West
One of our favorite locations. The hotel is located off the beaten path and across from the beach. Always treat us well and the hotel is a great place to relax.
November 4, 2012
Rated 5 out of 5 by Mom92 A wonderful experience
Convenient shuttle service, a major plus. Rooms were a pleasant surprise, spacious and very clean. Overall a great experience. Will definitely come again.
August 4, 2013
Rated 4 out of 5 by Susie This hotel was very relaxed and had everything we needed
We thoroughly enjoyed our stay .The location was great .Time and easy access for beach ,pool downtown .We hope to be able to come back next year .Very pleased
February 13, 2013
Rated 5 out of 5 by travelin1 One of the best kept secrets on the island
The Sheraton is one of the best kept secrets for travel lodging on Key West. The price is very competitive, location great, and the amenities are incredible.
May 19, 2013
Rated 4 out of 5 by Sondra Best Hotel for the Beach
a well run hotel with great pool, bar and restaurant facilities on site, and across the street from the best beach in Key West!
October 15, 2013
Rated 5 out of 5 by EllieMae great stay
Hotel was great. Clean, comfy and great location. Ocean and beach right across street. Felt like home (almost)!! Staff was great from check-in to check-out.
October 12, 2012