Sheraton Suites Key West

  • 2001 South Roosevelt Boulevard
  • Key West,
  • Florida
  • 33040
  • USA
  • Landkarte

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Mindestalter

Bitte beachten Sie, dass das Mindestalter zur Anmeldung im Hotel 21 Jahre ist.

Rated 4.2 out of 5 by 481 reviewers.
Rated 5 out of 5 by One of the best kept secrets on the island The Sheraton is one of the best kept secrets for travel lodging on Key West. The price is very competitive, location great, and the amenities are incredible. May 19, 2013
Rated 5 out of 5 by great stay Hotel was great. Clean, comfy and great location. Ocean and beach right across street. Felt like home (almost)!! Staff was great from check-in to check-out. October 12, 2012
Rated 4 out of 5 by Furniture The hotel grounds were nice. Staff very friendly. The furniture in the room was uncomfortable. The cushions on the sofa were ripped and zippers were broken October 17, 2012
Rated 5 out of 5 by A wonderful experience Convenient shuttle service, a major plus. Rooms were a pleasant surprise, spacious and very clean. Overall a great experience. Will definitely come again. August 4, 2013
Rated 4 out of 5 by Another chance This was my 3rd stay at this property this year. I was excited to again impress my other group of Italian visitors with a nice hotel. The 1st time was amazing. 2nd time just met expectations. 3rd somewhat disappointing. I'm a bit scared to experience a fourth. Here's the breakdown of my most recent experience: Booking was easy on the website. Just note that rate on app is cheaper than that of the website (yes it surprised me too). My query about matching the lower rate is still unanswered. Called and sent an email and all I got was an automated 'we will review and respond in 24-48hrs...7 days later? (still waiting). Check-in was a breeze. Front desk attendants were friendly, but too formal (relax and smile a bit! It's Key West). Room clean and fresh. Poor bar staff unfriendly and cold. Pool bar area was crammed. Happy hour drink prices differed from one day to the next. Ask what's included before you order. Food and drinks mediocre. Room attendants amazing and polite. Facility was somewhat clean, but I've seen it cleaner. It's still a nice value for a family or group of friends, but I'm not sure they've convinced me this time to give up on Marriotts that are more consistent. I'm here researching my next visit to Key West, although the Sheraton is still on the list, at the moment I'm hesitating big time to make that booking. June 4, 2014
Rated 3 out of 5 by room damage Cracks in walls water damage I realize i am in FL but with the money the hotel cost you would think the damage would be fixed before guests used the room August 17, 2013
Rated 4 out of 5 by Met my expectations We were elated to actually stay in a hotel where the hotel photos matched the facility. Our suite was welcoming and clean. The kids had a wonderful time. August 21, 2012
Rated 4 out of 5 by great staff the staff was great.made me feel very comfortable like I was at home.very clean and updated.breakfest was very good but lunch and dinner was mediocre. September 20, 2013
Rated 5 out of 5 by Great Stay This hotel was wonderful. It was clean, spacious, and well maintained. The staff was freindly and accommodating. I would definitely stay there again. June 20, 2013
Rated 5 out of 5 by Great Place A great place to relax and enjoy life, Every staff member was friendly and polite. We could of not asked for anything more. A return trip is a must. March 1, 2013
Rated 5 out of 5 by Great location, awesome service We thoroughly enjoyed our stay. Had one "concern" and manager addressed it immediately. Will recommend this hotel and staff to family and friends. May 5, 2013
Rated 5 out of 5 by Great Service This is one of the best SPG properties I have stayed. Great Locaiton. The staff makes the hotel., Very friendly and helpful. I will come back. March 26, 2013
Rated 5 out of 5 by Nice hotel. Shuttle service was great. The hotel met our standards. We would come again. May 7, 2014
Rated 3 out of 5 by Upgrade? There were better rooms available for the entire time I stayed there. As an SPG Platinum it would have been nice to have an upgrade offered. November 11, 2013
Rated 5 out of 5 by Wonderful... This place was amazing. We absolutely loved our stay here. It was clean and everyone was extremely freindly. The shuttle was a very big plus. February 4, 2013
Rated 5 out of 5 by Excellent Staff The entire staff at the Sheraton Suites Key West makes you feel welcome and truly understands the importance of excellent customer service. February 13, 2013
Rated 5 out of 5 by great time, friendly staff We met friends and family, and has a great time. The hotel staff were friendly and helpful and rooms were clean and I love the bathrooms. April 23, 2013
Rated 5 out of 5 by Weekend Gateaway Best hotel for Smathers Beach in Key West. Pool is great and the staff were wonderful. Jacuzzi was out of order though. Gym was great! October 14, 2013
Rated 3 out of 5 by Key West Nice room, but could have had more in room ammedities like toaster and wine opener and silverware and real cups instead of paper cups. April 28, 2013
Rated 2 out of 5 by Needs Good Leadership There seems to be an systemic issue starting at the top in this location. The attitiude, attentiveness, and overall pride is lacking. October 17, 2012
Rated 5 out of 5 by This hotel is a class A establlishment Excellent, superb...bottom line, a 5 star resort. May 1, 2014
Rated 5 out of 5 by Very happy with this hotel Very friendly stuff. Beautiful and quite sand beach across a street. Convenient downtown shuttle. Very nice swimming pool and spa. June 1, 2013
Rated 4 out of 5 by Best Hotel for the Beach a well run hotel with great pool, bar and restaurant facilities on site, and across the street from the best beach in Key West! October 15, 2013
Rated 5 out of 5 Great Hotel We really enjoyed our stay, great location and facilities, we will definately come back and recommend your hotel to others. November 19, 2012
Rated 4 out of 5 by Nice Vacation Good location. Nice facilities. The staff goes out of their way to make it a pleasant stay. Great Platinum SPG benefits. September 7, 2012
Rated 5 out of 5 by Customer service The hotel's location is perfect for us. We have stayed here before and both times have been very pleased with our visit. February 24, 2013
Rated 5 out of 5 by Delightful Stay, Wonderful Time We just left a nice 5 day stay at the Sheraton Key West. What a lovely hotel with plenty of room for a family of 5. The room had two double beds and a nice pull out sectional that fit us well. Really loved having the mini fridge in the room for drinks and snacks. The grounds are beautiful and my kids loved chasing lizards around the grounds. The staff was very nice. One day they even brought popsicles out to all the kids (and adults) at the pool. Speaking of the pool. What a great place for our three kids to swim while we could catch the basketball scores and have a nice cocktail poolside. The concierge had a long list of recommended activities and restaurants that we took use of. The hotel is on the beach and the Hawaiian ice truck across the street is not to be missed. We were glad we had our car to go to the main part of the city in the evenings. We found parking very easy and the two times we paid was cheap. I think trying to use the shuttle with 5 people would have been hard. We all had a blast - my kids are 3, 7, and 9 and they LOVED Key West. The hotel was a great place for us. Would highly recommend this trip and this hotel. It was perfect for our family. March 23, 2012
Rated 5 out of 5 by Great room Great room for the money. Wish the shuttle wouod run more often during the day. Staff was very helpful' Glad we stayed. November 5, 2012
Rated 3 out of 5 by A bit Disapointed After a 9 hour drive down there we were looking forward to the Jacuzzi and it was broke the entire time we were there. October 18, 2013
Rated 5 out of 5 by Concierge and food Great concierge services. Food was underwhelming, unless you like to wait for the food and then eat cold French fries February 25, 2013
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