Rated 5 out of 5 by Frank211 This hotel is nice and cozy
The outstanding staff is what makes this hotel a place to visit. The restaurant features ¨Gluten Free¨meals. It has a professional staff from the Mahi Mahi to the good ole Hot dog.
The swimming pool bar has new water mist spray fans which is a must in Aug. in Key West.
If I were the manager I would clean the pool more often than once a week because all that sun block makes for a murky pool. I would also vacuum the outdoor hall way carpets more often. With all the competition around I think we need to go just a little deeper on the outdoor appearances.
Breakfast hours are served too late in the morning for business travelers. Should start at 0630.
August 24, 2014
Rated 5 out of 5 by Czarina2083 Nice hotel, located right across the street from the beach
The room and bathroom were nicely updated. Although the pool was a bit small, those who love the water can venture off across the street to the beach. The only negative thing I can say is that I arrived Tuesday night and stayed until Thursday afternoon (got a late check out with my SPG gold membership) and house keeping didn't come to clean on Wednesday at all. All I wanted were clean towels! Oh and by the way, you better get back to the hotel early cause there's no parking in the lot if you get back to the hotel after 11 pm ( think they are renovating cause there's a bunch of metal containers taking up a bunch of parking spaces.)
July 25, 2014
Rated 5 out of 5 by TravellingOZ short stay w/ family
The Key West Sheraton is an excellent place to stay. We enjoyed the facilities, services, complementary downtown shuttle. There is just one thing which should be fixed - we had an appartment at the back side (2nd floor) of the building complex where the air condition -even if switched off- (probably coming from the central air condition system somewhere in the building) has produced a permanent background noise which made sleeping a challenge. We've been compensated by reducing the overall amount due. When staying there I recommend to explicitly ask for a quiet room. Again - this was the only (but important) disappointing thing there ...
August 17, 2014
Rated 5 out of 5 by mickeytheonion sheraton suites Key west
a good resort which has steadily improved and is hard to beat, clean, large suites, excellent pool and restaurant
August 15, 2014
Rated 5 out of 5 by Merle Nice hotel
Nice hotel in a good place. Hotel is located not far from Downtown, has it's own parking and free shuttle to Key West Downtown. It is very convenient to left you car on the hotel parking and use shuttle to reach center of city.
Hotel has private pool and beach nearby. A lot of grass are in the sea actually but you can do snorkeling for instance.
Breakfasts are good and tasty. On the next my visit to Key West I will definitely stay here again.
August 23, 2014
Rated 5 out of 5 by Fresco24 First time visit to the Sheraton
My first to Key West and staying at this hotel. It was great. Ideally enjoyed sitting outdoors at the bar overlooking the pool. Wished the bar and pool stayed open later though. Despite that it was an enjoyable stay.
August 3, 2014
Rated 5 out of 5 by spanky59 Great place to stay
Hotel was very nice and the staff was outstanding. Great pool and right across the street from the beach. Shuttles were great for getting down to Duval Street. Highly recommend this hotel and will definitely stay here on our next visit.
August 24, 2014
Rated 5 out of 5 by Naia2628 Nice family hotel
Hotel exceeded my expectations.
Restaurant was ok but needs some some attention to detail. Waiter at dinner time was excellent, but my chicken was under cook and during breakfast our table was taken by someone else, hostess did not rush a table, no apology, table was not set with silverware or placemats.Smoothies, Popsicles at the pool were great. shuttle service was very convenient.
August 23, 2014