Rated 5 out of 5 by Ace14 Nice holiday stay
Steve, as usual, our stay at your hotel was excellent. We have been staying there since our daughter came here (Ross Business School). We will return in May for graduation.
December 2, 2013
Rated 5 out of 5 by TripCMB looking forward to coming back
...which is not something I say often. I travel alot and am pretty critical of hotels. This hotel appears to have been recently renovated as well as the rooms. The bed was super comfortable.....like Westin Heavenly Bed comfortable. Slept great....which is rare
Staff was always friendly and smiling, I actually felt welcomed here. Nice!
November 20, 2013
Rated 5 out of 5 by Chicago16 Short But Sweet
We arrived very late in the eveing after having a wonderfull meal at the Real Seafood Co. in Ann Arbor...the front desk staff provided EXCELLENT service, the room was spotless and very welcoming...great guest service and the facilities to back it up! WOW!
November 18, 2013
Rated 3 out of 5 by previousgraduate poor front desk service/food service
The front desk made multiple mistakes with our room (s)-re had reserved 5 rooms under 1 name and they were mixed up (in terms of 2 queens vs. 1 king) and 1 room was mistakenly given away. The front desk (Dale) was not apologetic-in fact, Dale was almost "smirking" because he was convinced that the mistake was on our end. This was very insulting and disappointing. Also, we reserved the garden room for 18 people for dinner, and put our orders in advance, but had to wait over 40 mintues for our drinks.
November 13, 2013
Rated 5 out of 5 by FlasherESQ Excellent Hotel
The hotel is excellent for Ann Arbor. Excellent facility with good sized rooms. The bar area is nice for congregating within friends. The club level is a nice ammenity. Overall, I would highly recommend this hotel.
November 11, 2013
Rated 5 out of 5 by hzhou63 great hotel
clean, friendly staff and close to U of M, shopping mall or high way...
November 3, 2013
Rated 2 out of 5 by MikeG51 Mike Stathakis
We have stayed at this hotel many times (6 times) because we are Starwood members. This was our worst experience, We were in room 232 for two nights, right next to the elevator and ice machine. The noises from the elevator and ice machine kept us up all night. We hardly slept for two nights. No one should be put into this room, this is unacceptable. We read other reviews on this hotel and others have complained about the same problem. The walls are so thin you can hear everything in the hallway.
October 21, 2013
Rated 5 out of 5 by Docpeter My favorite in Ann Arbor
Always a great place to stay
October 26, 2013