Rated 4 out of 5 by 156
Rated 5 out of 5 by Podo One of the best
This is one of the best Sheraton's I've stayed in from the moment we stepped into the lobby. The rooms were quite comfortable and roomy. The staff everywhere couldn't have been nicer or more accommodating. The only down side is that it's in Ann Arbor , Michigan. I'm not sure when I will be back there. Almost worth the trip.
Rated 5 out of 5 by JYCBC Jack
Excellent !!! Excellent !!! Excellent !!!
Rated 5 out of 5 by buckgoblue Awesome Stay during very busy time
We stayed here the night before the UM OSU football game. Even with tons of people at the hotel, they managed to make our stay enjoyable. They dropped us off and picked us up at Chrisler for a BB game and helped us get a ride on AA bus the day of the game. I would definitely stay here again.
Rated 5 out of 5 by RandyLehey22 Honest employees are worth it!
First stay since the renovation happened. The overall look is nice and the gym equipment seems much improved. It was very cold outside and there was a pretty noticeable draft leaking in from the AC/Heat unit, but the room was still comfortable.
My main reason for the review is the staff! They took good care of me with a taxi to the airport. They also ended up calling me after I returned home because they found a phone in my hotel room. Luckily it wasn't mine, but I can't say enough about how important it is to have honest staff like that.
Keep up the good work and treat these employees well so they stick around!
Rated 5 out of 5 by Missy55 Very nice hotel overall
Have stayed here several times. Each time was a great experience. The staff was very friendly and professional. The location of this hotel is a plus.
Rated 5 out of 5 by JimF12 Nice place in Ann Arbor
This is the nicest place I have stayed in Ann Arbor so far; the only suggestion I had for staff was regarding our toilet, the seat did not stay up when put in that position, and when you flushed it would "attack" your knee (men, this is). Otherwise, a good stay all around.
Rated 5 out of 5 by Ace14 Nice holiday stay
Steve, as usual, our stay at your hotel was excellent. We have been staying there since our daughter came here (Ross Business School). We will return in May for graduation.
Rated 5 out of 5 by TripCMB looking forward to coming back
...which is not something I say often. I travel alot and am pretty critical of hotels. This hotel appears to have been recently renovated as well as the rooms. The bed was super comfortable.....like Westin Heavenly Bed comfortable. Slept great....which is rare
Staff was always friendly and smiling, I actually felt welcomed here. Nice!