Rated 4.3 out of 5 by 250
Rated 5 out of 5 by CollegeVisitor Excellent Service
The hotel was very accommodating. We planned to arrive very late and I called the hotel to let them know and to make up the rollaway bed. Our room was ready for us to just go to sleep when we got there. We were up and out early -- my daughter left her phone charger in the room. When we went back, the maid had the charger and a favorite T-shirt she didn't even realize she'd left. They were returned with no problem. The hotel made our quick stay very smooth!
October 19, 2014
Rated 4 out of 5 by 2SUMOM Nice Staff and Always clean
We visit our sons at Syracuse and also try to stay at the Sheraton. The staff is always very polite and willing to help. The rooms are always clean and comfortable.
October 20, 2014
Rated 5 out of 5 by Nicky61 A great place to stay
We look forward to our stay at the SU Sheraton every time we go to Syracuse. It is simply one of the most convenient and friendly hotels we frequent. Service is excellent, the rooms are very comfortable (especially the beds) and it can't be beat in its location on the campus.
October 7, 2014
Rated 5 out of 5 by Tom333 Wonderful experience!
Love this hotel! It's not only wonderfully convenient when visiting our SU student son but it's beautiful, clean, and staffed with friendly professionals, from reception desk to bar & restaurant. Thanks to all who work to make each stay so memorable!
October 6, 2014
Rated 4 out of 5 by S5922 Good hotel
Very well located and good SPG recognition, as well as a decent club lounge.
October 5, 2014
Rated 5 out of 5 by JHWo SHORT STAY
Only 3 days/2 nights but I was impressed.
October 3, 2014
Rated 4 out of 5 by Jackie15 Thank you for your kindness!
I'm not sure how this happened but my reservation was actually for the wrong night. When I arrived, I was told that my reservation was for the night before! Jane, the manager, was wonderful! She said "No problem" and found us a king room and a rollaway (we were 3 people and needed two beds) on the club level. It was very comfortable and our college visit went along as planned. Thank you, Jane!
September 29, 2014
Rated 5 out of 5 by xxxx67 Clean and well kept facility
A well maintained hotel. Very friendly and helpfull staff. Pleased that all the elevators are working all the time. The matress needed attention however. In all a good week away from home.
September 23, 2014