Rated 4 out of 5 by Deano29 This hotel should have better parking
The parking structure was one of the hardest to get in/out of and the amount of space to park was minimal.
September 16, 2014
Rated 5 out of 5 by ThunderHeart Home Away From Home
Beginning with check-in, the Sheraton Syracuse was a wonderful experience. All staff members were friendly and professional, especially Josh and Janet from the front desk. The room was pristine and well appointed and extremely comfortable. I heard no outside noise, and no sounds from the hallway or adjoining rooms. The reception for SPG members was awesome, with several selections of hot and cold appetizers, soft drinks, wines, and spirits. Check out was a breeze. The front desk had my cab waiting for me at the appointed time. This is a first class, very well run hotel. I can't say enough good things about the Sheraton Syracuse. Staying there was a wonderful experience.
August 30, 2014
Rated 5 out of 5 by DaveTV Two-night stay
Hadn't stayed at the property since 2005. Was very comfortable and very clean. Able to set room climate easily and correctly. All staff -- including housekeeping -- we came in contact with was very friendly.
August 25, 2014
Rated 3 out of 5 by biscuit111 nice hotel - but, water pressure is awful
Beautiful hotel, lovely room and beds. But they use glasses instead of wrapped plastic cups which 60 min did an episode on stating maids do NOT bring glasses down to kitchen for proper washing. So how are they being cleaned? also, the water pressure in the shower is terrible...my friends and family in other rooms stated the same problem. Takes forever to get your hair wet.
August 23, 2014
Rated 5 out of 5 by luvtovisitsu syracuse drop off
great location to college
August 24, 2014
Rated 5 out of 5 by SUalumni87 Perfect
This property is staffed and managed by outstanding individuals that consistently over deliver. The staff always has a smile, a hello by name, are thoughtful and incredibly helpful with any and all of a guests needs.
Thanks for another great stay @ the SU Sheraton.
August 22, 2014
Rated 5 out of 5 by RHB1 Exceeded expectations
While dropping our freshmen student off this property was not only convenient but the rooms, the amenities and in particular the staff were outstanding and attended to all our needs.
August 19, 2014
Rated 5 out of 5 by Biker1 Excellent visit
Very friendly to motorcycles and bikers.
September 4, 2014