シェラトン・ヴァージニアビーチオーシャンフロントホテル

  • アメリカ合衆国
  • 23451
  • ヴァージニア州,
  • ヴァージニアビーチ
  • 3501 Atlantic Avenue
  • マップ

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Rated 4 out of 5 by 392 reviewers.
Rated 5 out of 5 by Friendly Staff We were very impressed. Last year we stayed in a neighboring hotel for the same conference and we like the Sheraton much better. The rooms were nice and the staff was very friendly and accommodating. November 24, 2014
Rated 5 out of 5 by Holiday Party and overnight stay 1st time using this hotel to host our ships holiday party. Everything starting from the view during cocktail / hors d'oeuvres hr to the ballroom for dinner was breath taking. The food was amazing & the staff were outstanding. We also spent the night, check in / check out was very pleasant. Valet parking was a huge plus. Hotel very clean & friendly. Already our ship is planning on returning, booking our holiday event for next yr. November 22, 2014
Rated 5 out of 5 by Renovation is causing some problems We are sympathetic to the disruption caused by the major renovation going on. This is a lovely hotel with an incredibly good front desk. The jackhammer noise was unpleasant but understandable and we tolerated it with a smile. Our light dinner at the bar was quite good. What was most surprising to us was the very, very poor breakfast we were served at a premier property like the Sheraton Oceanfront. Pancakes dry and edges curled up. Otmeal dry and crusted on top. Smoothie done with little fruit and crushed ice. Croissant made from bread dough--nothing delicate about it. Generally AWFUL! And a staff that cared only minimally. Just not even close to Sheraton standards. February 13, 2012
Rated 3 out of 5 by Okay But Not Woth The Money The staff was very pleasant and helpful. The hotel decor was very nice. We were traveling with our pet and the pet friendly room we statyed in had a very bad dog odor! The air conditoner in our room was VERY loud and took over 6 hours to cool our room. We purchased the breakfast voucher and the breakfast was cold including the coffee and was overly priced. The hotel did not have a soda machine but an over priced gift shop. We were unable to enjoy the indoor pool because the chlorine smell was very strong. There is no ventaliation in the indoor pool area and the windows do not open. October 20, 2014
Rated 3 out of 5 by Service not up to par for a SPG hotel We have stayed in this hotel multiple times over the past few years because it is the only SPG hotel in this location (Ocean front). Every stay has resulted in anything from minor disappointment to major inconvenience or frustration. Problems include: lessor room than promised. Never a free upgrade (we are gold members). Lack of maid service on multiple days. No solution for barking dogs left in rooms for hours on end. Apathetic and artificially cheerful staff that do not solve problems or compensate for them. We should not have to go on vacation to make our own beds, beg for dry towels or put up with barking dogs and other noisy disruptions! February 16, 2012
Rated 5 out of 5 by Excellent location, Dog and Family Friendly We have stayed here twice before and are planning a return vacation for June. We are thrilled that this is such a pet and child friendly hotel with an unbeatable location. They try to keep the dogs contained to a couple floors, as to not disturb other guests but still make us all feel welcome. And, while we are usually forced to sacrifice something to bring the dog, this place is clean, well-maintained and offers everything we could want for a family vacation. I'm looking forward to seeing what the renovations bring - the kids loved the old zero-entry outdoor pool and the indoor pool was great for cool or rainy days. The staff is usually responsive but not necessarily proactive (they are skimpy with room towels but will bring more if you ask and don't offer spg extras/upgrades, etc.). If you have a dog, it can be challenging to arrange for maid service - it would be great if they offered to set an appointment time for cleaning pet rooms. And, it would be nice if they honored some of the other starwood rate specials, especially for extended stays. Everything considered, for the price, location and amenities, we haven't found a better hotel in Virginia, Maryland or Delaware that better meets our family's needs for a great beach vacation. We are looking forward to our next visit. April 18, 2012
Rated 5 out of 5 by Newly renovated room with view of beach. This specialty room had two queen beds and the decor was so restful that my guests and I wished we could stay longer. Since it's right on the beach, it's a perfect location for biking, rollerblading, etc. Although construction continued, it did not interfere with our enjoyment. We did not eat at the main dining room so cannot comment on the food. The fitness center was still under construction. April 18, 2012
Rated 3 out of 5 by Memorial Weekend 2012 I want to begin by saying that the entire staff at this Sheraton was awesome! From the janitor, restaurant staff, front desk, parking attendant, etc. They go out of their way to make you feel comfortable, truly beyond exceptional staff! However the hotel itself lacks what the Sheraton name stands for. We stayed in a newly renovated Oceanfront room. The bathroom is very cheaply made and barely enough room for one person. The beds were comfortable and the sheets were crisp and quite clean but watch out for that balcony! The handrail is very scary! May 29, 2012
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