Sheraton Providence Airport Hotel

  • 1850 Post Road
  • Warwick,
  • Rhode Island
  • 02886
  • United States
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See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 4 out of 5 by 255 reviewers.
Rated 4 out of 5 by very convenient The front desk staff were very professional and nice... the only thing I would recommend is to ask the clients if they need any help with the luggage I grabbed the bell cart (which was fine) and did my own bellman work. Again other than that it's a nice hotel April 29, 2014
Rated 1 out of 5 by Not Clean Stained sheets, dirty carpets, June 30, 2014
Rated 3 out of 5 by Nice staff, but dogs are annoying Both nights I stayed there, I had to listen to little yapping dogs in nearby rooms and in hallway. 10:15 PM on a Thursday night on club level, and repeated barking across the hall. That is not what a business traveler should deal with. Will make me think twice of going back to this hotel July 1, 2012
Rated 5 out of 5 by Perfect for SPG members This my second stay at this hotel and both times I have used points and been upgraded to the Club Level (5th floor). Really nice staff, good pool and good food at the Club Lounge, so I will come back. May 22, 2014
Rated 5 out of 5 by Love the staff the staff is friendly and always knows my name..From Lisa's Wednesday nights in the club lounge to Olga at the front desk, to Alex and Doreen and Melissa they all do a great job making us comfortable . I can speak for the other regulars that we feel like home when we stay there. April 18, 2012
Rated 5 out of 5 by Excellent Service I highly recommend this property based on its location and well trained staff. The rooms are larger than average and the front desk, restaurant and club lounge staff are very good. The staff are as good here as any of the Starwood properties I have stayed at around the world. April 27, 2012
Rated 5 out of 5 by The staff were amazing! We stayed here 5 nights and were treated wonderfully from the beginning. A special shout out to Charlie the shuttle driver whose friendliness is unparalleled, Doreen in the club lounge for her extraordinary assistance, and Agnes at the front desk for her exceptional service. March 4, 2012
Rated 3 out of 5 by Cleaning service needs work The room was clean when I first checked in, but after I had stayed one night and came back to my room the following day the kleenex box was empty, and the room wasn't cleaned or picked up. The bed was made and the towels were replaced, but other than that it wasn't cleaned. July 30, 2012
Rated 5 out of 5 by Another great stay My second time at this location. Just like the first time everything was great. When in the area again will stay here as everything is first class, what you expect from Sheraton. May 20, 2014
Rated 2 out of 5 by Fire? I purchase a AAA club rate, but was still roomed in the basement and had to bring the club status to the clerk's attention. The fire alarm rang and we all evacuated, but no one from management spoke to anyone to update us. At 3am we got a note under the door. October 3, 2013
Rated 5 out of 5 by The Layover My flight was unexpectedly canceled due to weather. As a Starwood member I booked the Sheraton Providence expecting an average airport hotel. I was pleasantly surprised to fine a superior hotel with a great staff, fair pricing, and a faultless shuttle service. December 19, 2012
Rated 5 out of 5 by Thank You Extra lamps (dark spots) for NIGHT blind guests, TDD for deaf guests, all day long restaurant, easy to drop off rented cars a few blocks away without having to go thru PVD first, several computers available for use in lobby rather than 1 or 2 at other hotels. February 26, 2013
Rated 1 out of 5 by Many reasons not to return!! As a SPG Platinum member, this property was very disappointing!! 1) First my wine glass was dirty and it took me about 10 minutes to see anyone to help me. 2) The entrée of beef tenderloin was terrible! I ordered is as medium well and it came from the kitchen barely seared and seeping of blood. Under done x3 and full of grizzle. The plate came back the second time with blood and still laced with a heaping dollop of garlic. I had to ask for a clean plate. Extremely disappointing indeed and I question that this $25.00 meal was actually tenderloin. Jason my waiter was very accommodating and I felt bad for him to have to serve that meal. 3) The AC didn’t work properly. When I set it on high, it worked for a short period of time and then it switched to auto so as a result, my sleep was disrupted many times. 4) This property even though close to the airport needs improvement and I will never be returning. 5) Finally, I had to call the property because the 500 Platinum points were not credited to my account. Incredibly disappointing. May 8, 2013
Rated 5 out of 5 by Why stay anywhere else My advice, why stay anywhere else. The staff is the best in teh business. helpful, friendly and anticiaptes your needs. Teh facility (room, Gym, restaurant) all rate at the top of the list. I stay at least 60 nights per year in hotels. This one is a gem November 2, 2011
Rated 3 out of 5 by Average Experience I found this hotel to be average in nature. Good for a one night stay. I have stayed in many other Starwood hotels that are much more impressive than this. The meeting rooms were very nice, so a one night stay for a meeting at the hotel is good. January 18, 2014
Rated 4 out of 5 by This hotel will accommodate your reservations Stayed here 3x like the facility close to downtown. Had problems with reservation special but they finally honored the rate I was quoted. Hotel price is really cheap if you use the points from your SPG account. Join it if you haven't already. July 17, 2012
Rated 4 out of 5 by Front desk staff was exceptional A great stay...The front desk staff was very friendly .There was fresh lemon cool water in the lobby area ,and at one point WATERMELLON slices. The wait staff was friendly...,and, Phil won the British Open....What will The Sheraton do next?? July 23, 2013
Rated 5 out of 5 Con stay The convention that we ran was successful in no small part due to the hotel and its staff. The facility was excellent and everyone was very accomodating. Issues that arose were resolved quickly. We look forward to using the facility again. August 19, 2013
Rated 5 out of 5 by It's all about the Staff at this Sheraton The staff personnel at this Sheraton property were amazing. I have to say they were the most amazing staff of any Starwood property I have visited. I will be writing an email to General Manager to be more specific and give more details. May 28, 2013
Rated 5 out of 5 by The best place to stay Erik was very helpful. Melissa was the agent who checked us in. We were upgraded to the club floor which we thought was nice. The food was great in the restaurant. We love your property. April 25, 2014
Rated 5 out of 5 by Staff The staff was friendly, helpful and very engaging. June 11, 2014
Rated 2 out of 5 by Needs Improvement I reserved two rooms - each with two double beds. Instead of this, I was forced to stay in one room with a King and the other with a single Double. When I walked down the hall, there were many rooms with two double beds! Seemed like I was placed in these rooms because I was using points. I have stayed over 70 nights this year and have a little experience with club lounges. I was a little shocked that the Sheraton Club Lounge charges for Beer and Wine. This defeats the purpose of a Club Lounge. Why nickel and dime me when I bring thousands of dollars to SPG almost every week. There were two phones in my room - Neither worked. The hair dryer was so filthy and full of dust that I decided not to use it. I would have asked for a new one but my phones did not work. I forgot my razor - they offered to sell me one through the convenience store. As a platinum member, this felt weird as these are usually free. (even at four points) The only items that exceeded my expectation was that the gym was relatively remodeled/clean and that King Size room was spacious. September 7, 2012
Rated 4 out of 5 by Great staff The staff truly make this hotel a great spot. I've never encountered so many friendly, attentive employees...our first time staying in Rhode Island, so maybe we are just not used to this??? Overall, a very nice Sheraton property. June 23, 2013
Rated 5 out of 5 by Hotel was amazing The staff was very professional and went out of their way to make sure my stay was the best possible. Also the room was very clean. May 19, 2014
Rated 4 out of 5 by Good Stay MY time at the Sheraton was really nice had a few personal issues and Felicia of the front desk was open to hearing what I had to say and continue to smile and be courteous eveytime I saw her even with other guest. February 25, 2014
Rated 5 out of 5 by Exceptionally friendly staff! I was pleasantly surprised for an airport hotel and found everything met my needs. The hotel staff here went out of their way to make sure my stay was personalized and comfortable. The gym was much larger and had nice windows. March 4, 2013
Rated 3 out of 5 by Older but Nice Hotel Near Airport Hotel is older and in a blah location by the airport. Platinum upgrade to club level, which was a nice space but food is lacking and they charge for adult beverages. Room was fine; service was great. I would stay here again. July 24, 2013
Rated 5 out of 5 by Tracy was a great fill in for Alex Just wanted to say Tracy did a nice job at the club lounge while Alex was out. We all missed Alex but Tracy was attentive, funny and the guests seemed to really enjoy her company. Hope to see her around in the future November 1, 2013
Rated 3 out of 5 by Good Hotel Excellent Airport Location. Staff very accommodating. Good computer center right in the lobby. The phones in our room did not work. We were offered to change rooms but we did not want to bother. The food needs help. October 14, 2013
Rated 4 out of 5 by Convient and Comfortable Didn't care for the way the lone housekeeper would have 4 or 5 rooms in process but left the doors open for all the rooms while she was inside one room not being able to keep an eye on who went into the open rooms. September 19, 2012
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