Rated 1 out of 5 by Adrian60 Awful hotel
Old, outdated, mattress very uncomfortable, could not regulate room temperature, no refrigerator in the room, shower head not working well, rusted toilette paper holders, poor choice for breakfast (breakfast at the club was awful, and the one in the restaurant had very few choices, plus nasty waiter).
When we came back to the room on Saturday around 6:00 p.m. room was not done.
May 24, 2015
Rated 2 out of 5 by Adrian60 Very bad hotel
Hotel needs renovations.
Mattress was awful (could not sleep well), there is no refrigerator in the room, room temperature could not be regulated (or it was too cold or too hot)
Toilette paper holders in the bathroom were rusted, paper came out in little pieces.
Shower head worked bad, top part was loose.
Breakfast in the club was very bad (frozen bagels, no fruit)
Had breakfast with coupon in restaurant, very poorly served, server was nasty, there was no fruit and very poor choice of food.
Very upset and disappointed. Worst Sheraton hotel ever!
May 24, 2015
Rated 4 out of 5 by scotD convenience, location, staff excels
Older property, but well maintained, good recognition of platinum status, excellent accommodating staff on checkin/checkout. Cindy at front desk Rocks ;)
May 9, 2015
Rated 2 out of 5 by matt224 Needs Updating
I recently stayed at this establishment. It was very interesting first walk in only because it was out dated. The front desk in the late afternoon was great. Getting to my room on the other hand, the place feels very old. The carpet, walls, and furniture needs a serious make over. Compared to other Sheraton stays, I did not get that "We want to welcome you to our establishment" feel. Fire alarm went off around 9:00PM the night before I had to work. I think what makes me really want to write this is I called recently to receive a receipt through email and I am still waiting for my email. A sense of "not so urgent" is coming to mind. I was told they were going to do renovations this year. Hope it builds up the quality of the establishment.
April 23, 2015
Rated 4 out of 5 by WineAdvisoryGroup Good SPG Value Hotel
This place is a good choice for those, especially families, who are looking for a reasonably priced hotel in the Ft. Lauderdale area. Inland, but accessible to a lot of places. An older hotel but well maintained. Staff is efficient and aims to please. SPG benefits are nice. Our most recent stay was fine... all 3 rooms were located together and worked well for our family.
April 2, 2015
Rated 1 out of 5 by sidsyS Staff doesn't recognize SPG platinum Member
This is probably the first SPG property where staff fails to recognize SPG platinum members. To begin with, I ordered a breakfast omelet by dialing 140 and it never showed up in the morning. Then, there was no water in my room and when I was walking by the front desk, I thought to remind the young lady at the counter to get some bottles placed in my room. Not only she handed over the bottles to me right there and asked me to carry it myself but also, she told me that she would charge $8 for the water. I obliged and asked her to put the charge on my hotel bill but this has never happened at any Starwood property ever. I AM A PLATINUM MEMBER, I STAY AT SPG PROPERTY 3 NIGHTS EVERY WEEK AND THIS IS NO WAY TO TREAT A VALUED CUSTOMER. TRULY HORRIBLE EXPERIENCE!!!!!!!!!!!!!!!
April 1, 2015
Rated 2 out of 5 by opolil Good location, poor facilities
Good location close to airport, but facilities look like they have not been updated in many years. Inconsistent housekeeping as well, like one bed missing a bedskirt. Bathroom was ok but lights had issues.
March 30, 2015
Rated 1 out of 5 by Bobsreview Room Was Very Poor
Room 117: Carpet threadbare, stained & cigarette burns. Vinyl baseboard loose (water damage?) Bent electrical conduit by closet. Ancient alarm lock with wire hanging out. Furniture old and nicked up. Desk chair badly stained. Feedback card given to desk clerk on way out - no comment offered by staff. No contact from Sheraton office to this date.
March 28, 2015