Rated 5 out of 5 by Jks1390 Good stay.
Visited family in the area. The staff here did a wonderful job and was very welcoming.
August 18, 2016
Rated 4 out of 5 by Kim1217 Hotel staff
Freddy the front manager was excepitonal in accomodating mr amd my son when I thought I had a reservation But did not. I was driving do from north of boston when I found out there was no reservation. The hotel was full but he kindly opened a room that was closed for painiting the next day and allowed me to stay there at my spg rates. Hospitality is fabulous!!! Thanks Freddy I cannot thank you enough and we are coming back for 2 week stay.
August 13, 2016
Rated 4 out of 5 by Bobby0 Staff is great/ waiting for renovations
Just returned from Sheraton Airport hotel. I agree that the hotel is in need of the upcoming renovations, but didn't find as much to grouse about as others.
We were visiting colleges in the area and it was a good base of operations. Beds were very comfortable and room was clean. price was right considering the choices in the area and time of year.
Did not eat in the restaurant or use the pool( it was clean and warm enough) Just didn't have time.
The staff was excellent. Check in and check out were smooth. Everyone was ready to help.
The person who I spoke to the most was Freddie. I would've taken more of his time, but didn't want to interfere too much with work time.
Promote him soon. He's a great asset
August 3, 2016
Rated 5 out of 5 by Hill19 Room very clean and staff very friendly at check in
The front desk agent can't remember her name was very nice and assisted me with my phone charger
August 2, 2016
Rated 4 out of 5 by Paul317 Sublime staff, okay facility
as the title stated, this place has one of the most Professional and nice staff. Unfortunately, I couldn't say the same for its facility.
The hotel itself definitely needs a remodel. Carpet is old, hardware is old, everything is pretty much old.
July 15, 2016
Rated 1 out of 5 by dm12 Tired Property - Rennovation Required!
This hotel is far below other Starwood hotels in their standards. I found the hallway carpets spotted and marks and dirt on the walls. Dirt clumps on the hallway carpet remained for two days. My room had soiled spots on the carpet. The bathroom had fixtures in need of repair. The furniture was nicked and the desk lamp was bend and tilted. The staff themselves were very attentive (minus the forgotten wake-up call one day & and a lazy cleaning crew for the hallway cleanliness.) This is a property sorely in need of renovation!
June 28, 2016
Rated 5 out of 5 by davidfromAlexandria A Great Stay at the Sheraton Providence Airport
Thank you for a wonderful stay. The rooms were well appointed, Awesome Beds! and in top notch condition. Every convenience in a convenient location. I will stay again! Thank you!
June 27, 2016
Rated 5 out of 5 by LawTraveler Great for Rhode Island ComicCon
I stayed here on points for Rhode Island Comic Con in Providence. It was wonderful! I was upgraded to the Club Level (one of the main attractions and appeals of Sheratons), I took full advantage of the Club facilities and I was in a comfortable, sizable room with a great big bed. I had a delicious dinner at the Blue Fire Grille and the bartender accommodated serving me at a late hour (I'm sorry I missed her name!) The hotel was also quite convenient to Providence and I-95. My fellow guests were an awesome group. Next time, I'll have to check out more of the facilities. I hope this hotel sticks around for a while! It should be an anchor in Rhode Island. :)
June 6, 2016