Rated 4 out of 5 by 213
Rated 5 out of 5 by Dsea308 hotel has great employees making everything great.
I am always pleased to stay at your property. always ready to give us an up grade when possible. The maid that took care of our room was fantastic. Every time that I ran into her she was in a deep sweat cleaning the rooms .Never did I see a person work so hard. Forgot her name .she took care for the front rooms on the 5 th floor. The other person was Alex who took care for the club room in the evening. He is great trying to accommodate every one. Always has a smile and always greets every one. The personal at the front desk were also wonderful and very helpful.
We stay at your property 2 times every year. This year we stayed the longest almost 3 weeks. We had a great time. Always recommend your property to friends who fly into Green from Florida. At one time we met a couple that we recommend to your property.
Again thanks for the great service. It also was a pleasure meeting your asst. mgr. Eric Berlied.
July 21, 2014
Rated 4 out of 5 by Achillesheel A good stay
The hotel is clean and well-kept. The staff is pretty nice and helpful. Everything looks good other than the concierge lounge. The food selection of breakfast is extremely limited in the concierge lounge.
July 21, 2014
Rated 5 out of 5 by vfm1 Mr.
Excellent experience in every facet of my stay.
July 21, 2014
Rated 1 out of 5 by Misty27 This hotel needs new cleaners.
Not able to give a review.
July 20, 2014
Rated 5 out of 5 by tonyHapfrompgh Love the staff
Mike at the front desk goes above and beyond. He is helpful and remembers the details. Megan is doing an excellent job. Alex is the best in the club lounge. Drivers are friendly and prompt.
July 19, 2014
Rated 3 out of 5 by Gosling this hotel needs improvement
I was disappointed because I was given a room that has no view and the air conditioner was in the middle of the window and therefore, you cannot pull the curtains all the way. the air conditioner was loud and there was no fridge in the room.
July 16, 2014
Rated 3 out of 5 by Uffie Upside potential
Food at floor 5 have large upside potential. One morning there was nothing in the refrigerator, no water, no yoghurt, no coke nothing. Bread, no.
July 17, 2014
Rated 4 out of 5 by Melissa45 Came through in a jam! :)
My family stayed at your hotel for 6 peaceful nights. During our first nights stay we realized we forgot to bring our daughters pacifier..it was 10:30 pm and my daughter couldn't sleep and kept crying for her pacifier. In our pajamas, I decided to take my daughter to the nearest drug store to buy a pacifier..when we reached the lobby we were greeted with a friendly staff member who offered us a shuttle ride to the drug store. Thank you SOO much!
July 4th your hotel lost power and the hallways were dark for almost 2 days. My daughter was very scared.
July 10, 2014