Sheraton Providence Airport Hotel

  • 1850 Post Road
  • Warwick,
  • Rhode Island
  • 02886
  • États-Unis
  • Carte

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Pour réserver une chambre, les hôtes doivent être âgés de 21 ans ou plus et doivent présenter une carte d’identité avec photo.

Rated 4 out of 5 by 242 reviewers.
Rated 5 out of 5 by best staff in industry “The staff is always great but this week went above and beyond. they recognized my birthday with several very nice thank yous. They knew my favorites and really surprised me with every one of them. A special thank you to Mike (who always goes out of his way to ensure all is well)and Barbara at the front desk, Alex in the lounge is the best, the drivers even knew it was my birthday. All of this doesn't happen without great management and Rob and Susan run a terrific operation. I stay there quite a bit and always tell my friends and colleagues about my stays.” September 13, 2014
Rated 2 out of 5 Room Smelled Musty-Showed lots of wear and tear The hotel is old. The room had a nice bed and was comfortable, but had an unpleasant, musty smell upon entering. Also, there was a lot of wear and tear showing. The shower head was loose and cap had pulled away from the wall, and the floor board over the carpets was letting loose from the wall. Hotel is close the airport and main road, so very loud. September 15, 2014
Rated 4 out of 5 by Friendly Service The staff at this hotel, from front desk to club room attendees, is wonderful. They are friendly and accommodating, and very welcoming. September 12, 2014
Rated 2 out of 5 by Very tired hotel My first and last visit to this hotel. Very nice staff but very old facilities. My room was very. Old, very small gym, Sheraton club very poorly designed and tired. I was very disappointed with the maintenance and how tired this hotel shows. I would not come back. September 10, 2014
Rated 4 out of 5 by Sheraton Providence Airport Hotel is a great spot! I was very pleasantly surprised at this Providence Airport hotel. The beds were very comfortable, the Club Lounge was nicely appointed and met my needs for breakfast. Nice to have a Jura Espresso machine that is easy to operate. Everyone at the hotel is very nice and helpful beginning at the front desk. September 9, 2014
Rated 3 out of 5 by Not bad, but less than I expect Having stayed frequently at many area hotels, this one is below expectations. The rooms are a bit worn, rugs are stained, lamps a bit rickety. Restaurant service can be a bit sluggish but food is decent. The TV has remarkably few channels, especially compared to several nearby hotels that have many more channels including 5 or 6 premium channels (HBO, Showtime) compared to one at this hotel (just main Showtime channel). Staff is courteous and pleasant. August 30, 2014
Rated 2 out of 5 by Disappointed with this hotel. The staff was very nice and asked us what room we would like to stay in, so we chose the room with the king size bed. This room should not have been offered to anyone. It was musty and dirty. The rug was covered with large stains and the corners of the room had inches of dust and filth. We immediately went to the front desk and they quickly changed our room to one on another floor. It was much cleaner but the bottom of the shower curtain was stained because it was too long and picked up scum from previous guests showers. Yuck. We had a hard time sleeping because there was a large group of young men partying in the hallway and using foul language for hours. In the morning there was vomit in the hallway that had not been cleaned. Our opinion of this hotel was validated by every person in our group. We will never book a stay again. The only positive comment : The young men at the front counter were very pleasant and tried to be accommodating. They were very sharply dressed and would be a nice representation for any hotel. Unfortunately this hotel did not live up to the expectations of any of the guests in our group. September 1, 2014
Rated 5 out of 5 by Redefining customer service I stayed at this hotel because my job had moved me to the area and I was looking for a place to live. From the minute I got there, the staff welcomed me and made me feel right at home. They were great with recommendations on areas to live and things to see in Providence, RI. After a few frantic days of house hunting, I was finally able to find somewhere to live and was getting ready to leave the hotel. Two of the guest ambassador's had heard I found a place to live and sent a bottle of Champagne to the room to celebrate. It was truly a touching act of kindness that made me feel like a valued guest. It was such a nice thing to do and I can't recommend this hotel enough! August 17, 2014
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