Sheraton Pentagon City Hotel

  • 900 South Orme Street
  • Arlington,
  • Virginia
  • 22204
  • USA
  • Landkarte

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Rated 3.9 out of 5 by 270 reviewers.
Rated 4 out of 5 by Nice weekend place We go to visit our daughter nearby. We always get great service and the rooms are clean and priced very respectably. July 21, 2014
Rated 4 out of 5 by Hotel Staff Very Helpful The best part of our stay is that when we did encounter a few hiccups, the staff went above and beyond my expectations to rectify the situation. From housekeeping to front desk staff, all were very accommodating. July 20, 2014
Rated 5 out of 5 by Nice Hotel There is a very nice pool on the 16th floor with a great view of the nations capital - U.S.A. July 16, 2014
Rated 4 out of 5 by Washington, DC The hotel front desk staff was very helpful, knowledgeable and friendly! All of my questions were answered very thoroughly. The shuttles were timely and comfortable. The free airport shuttle was a tremendous bonus because I was only using public transportation while in DC. The room had plenty of space and was comfortable. July 15, 2014
Rated 5 out of 5 by Wonderful Stay Had a fantastic stay at this hotel. Jacqueline front staff clerk was very nice and corteous . We will definetely stay at this hotel again loved the decor. Rugs in the 12th floor in Room 1214 could use some deep cleaning other than that everything was great! July 15, 2014
Rated 3 out of 5 by Butz - RAJIT Our wedding party had a mix up while checking in and ended up getting put in wrong rooms. It was totally our fault due to having the same names on room reservations. I wanted to personally point out one of your employees, RAJIT, who worked so patiently with my grandmother. His professionalism through the entire mix up was refreshing. You have an outstanding employee in RAJIT. Jonathan Butz July 14, 2014
Rated 3 out of 5 Left at airport, forced to take a cab Let me first start by stating, I am a loyal SPG member and patron. But this time, my experience was less than average. My coworker and I were waiting for the shuttle for 30 minutes after arriving in D.C. It eventually showed up and stopped on the farthest lane from the crosswalk. It did not open the doors knowing there were many passengers waiting to get to the hotel. The driver drove to the next stop and did not pick up anyone. The shuttle was empty. We tried to catch the driver but they sped off. We eventually had to take a taxi cab to the hotel, costing us over $20.00. It was a poor experience, especially after traveling for a day and wanting to relax in the hotel room. The staff were not very appreciative when we arrived and were very confused with our issue at the airport. They said they would look into it. Rooms were okay..the bathroom was a little dirty when arriving. Great price for the hotel. We will most likely not stay at this SGP property again. July 14, 2014
Rated 5 out of 5 by Great Hospitality The help staff with our reception and banquet were outstanding. They (staff) worked well at getting our needs met. July 14, 2014
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