Sheraton Pentagon City Hotel

  • 900 South Orme Street
  • Arlington,
  • Virginia
  • 22204
  • USA
  • Landkarte

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Rated 3.9 out of 5 by 290 reviewers.
Rated 5 out of 5 by Great Hotel To See DC I never stay in Downtown DC- This hotel from the shuttle to great views to the VIP Lounge was a great option- We went into DC 8 times in three days- Never an issue with transportation etc.. The hotel pool was staffed and the balcony was just adjacent. The rooms and staff and may I say again the staff were excellent- I hope that they make some adjustments to their in-house restaurant to accommodate young families both in feature and food. I have already recommended this particular hotel to family members who are headed out to DC this fall- The view (city side) of the hotel was worth the upgrade and the lounge area was a bonus that I am now addicted to- Cheers PS - The shuttle drops you off at an impressive shopping district- August 12, 2014
Rated 2 out of 5 Dissappointment Overall dissappointed with this Sheraton for several reasons. Check in staff were not rude, but unwelcoming. Asked for adjoining room at check in as I had booked 2, but staff were dismissive. They gave us rooms that faced each other. By stroke of luck as I was walking into the one room, maid was just finishing up the adjoining room. Called the front desk, and they seemed reluctant but gave us adjoining rooms, as long as I came down to the desk to exchange keys myself. Having a shuttle at this hotel is a must, and great that they offer it ( hotel location is just odd) the problem is the shuttle is small a always full . Two nights in a row we had to wait for an hour for the shuttle after dinner, since it would come by the pick up location already full to capacity. Management needs to rectify this recurrent issue. The room carpets were unacceptably stained in both rooms. The facilities overall needed updating. Just disappointing , and doesn't deserve the star woods name. August 14, 2014
Rated 5 out of 5 by Stay Excellent Staff, accommodations, club lounge and breakfast buffet. August 8, 2014
Rated 2 out of 5 by Below Sheraton's average This hotel needs an urgent renovation, BIG TIME¡�� it is old, looks old and dirty (It is not dirty, just looks dirty) The bathroom is small and non practical. The Lounge is pathetic, it was full of kids, the coffee machine didn't work properly and the variety of food was just not enough. Not a good experience at all August 6, 2014
Rated 4 out of 5 by Check-In Procedure First room I was given (1122) was already occupied. Went back to front desk and was given room 1112. I am a lifetime platinum member and tried to get into lounge on Sunday evening but key would not work. Had to get front desk to re-key. Lounge attendent was very attentive and professional. Great hotel. August 6, 2014
Rated 5 out of 5 by The place to be The room the staff and food are second to none. I plan on returning in the near future August 6, 2014
Rated 4 out of 5 by Needs updating Check-in fast and front desk clerk accommodating to SPG member. Room was dated and carpet stained. Unaware of shuttle to Metro until I read the sign on my last day. Food was average in restaurant, but the tables needed a good cleaning.. My napkin was stuck to the table. Check-out fast and smooth. August 4, 2014
Rated 5 out of 5 by GREAT STAY The hotel has great staff member that really care for the people they serve .They make you feel as if you are in paradise. The pool and fitness center were very clean. restaurant has great food and serve . I cannot Thank you all enough August 4, 2014
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