Sheraton Pentagon City Hotel

  • 900 South Orme Street
  • Arlington,
  • Virginia
  • 22204
  • United States
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Rated 3.9 out of 5 by 225 reviewers.
Rated 4 out of 5 by Hotel Stay Comfortable and Convienent I stayed here for 2 nights with my son while visiting 2 colleges in DC, the staff was wonderful and the room met all our needs. I would definitely stay here again! The shuttle service to the Pentagon City METRO was always on time, would suggest adding extra's shuttles during peak hours. April 16, 2014
Rated 4 out of 5 by The hotel location is great The hotel is close to the metro station and a shuttle bus to the metro. It was great for going in to DC but far enough away to not have to be a part of the city. The first breakfast that I had for the conference was awful! April 16, 2014
Rated 3 out of 5 by Alternate room, noisy neighbors, broken thermostat I arrived at 8pm and my room wasn't ready, so I was placed in a comparable room. It wouldn't have been an issue were it not for the paper-thin pass-through doors that enabled me to hear my neighbor's calls all night, including those of the other person on the phone. Different neighbors the next night, but just as loud. Thermostat was off quite a bit. When my wife called to have it fixed, the solution from maintenance was just to increase the temperature on the thermostat by about 10 degrees (set to 80-something degrees). The carpet by the door had some noticeable wear and tearand is due for a cleaning. Aside from that, the bed was really comfortable. April 4, 2014
Rated 3 out of 5 by The Hotels Location is nice in regards to DC but CONSTRUCTION is horrible nearby. Title says it all. Rooms are not very private. Neighbors can be heard easily as if they were in your room. Beds are very firm. Breakfast is overrated. Parking fee is high. April 10, 2014
Rated 5 out of 5 by Army Special Event First of All, I want to give thanks to the following outstanding employees that met my every need and while doing so always called me by my last name as I approached the front desk. Ms. Sevena was superb to say the least. From the time I walked in she was accommodating and welcoming. Her front desk knowledge and professionalism was quick, honest and genuine. Ms. Sura also met the same expectations and work ethics. The Shuttle drivers were awesome and on time and were always willing to help. I really enjoyed this hotel along with 23 other family members. Your staff made our stay and Washington experience amazing. March 31, 2014
Rated 3 out of 5 by Good exempt for a few minor things This is a nice hotel with a convenient shuttle that drops you off at the airport or the nearby mall & metro station. There were a few minor things that could have been better: The doors to the hotel rooms slam loudly unless one shuts them carefully. I know this is probably a security thing, but it is also really annoying when one is trying to sleep and is woken up by several doors slamming at 6am. There was no ironing board in our room (#423), which was fairly annoying when we pressed for time to get out the door. We did not contact the management because we were in a rush to get ready. Several of the outlets in our room were faulty. The one in the bathroom didn't work at all and two others were too loose preventing things from staying plugged in (annoying again). On the positive side, the beds were pretty comfortable and the facilities kept up except for these minor issues. It would be nice if there was a complimentary breakfast and a hot tub. April 8, 2014
Rated 5 out of 5 by Great Experience in DC The hotel staff were efficient and friendly even when our flight put us in at 4:00 am. We enjoyed our stay very much. April 8, 2014
Rated 5 out of 5 by Outstanding Staff Member Ms. Denise Hodge is an outstanding member of your staff !!! April 5, 2014
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