Sheraton Pentagon City Hotel

  • 900 South Orme Street
  • Arlington,
  • Virginia
  • 22204
  • Estados Unidos
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Rated 3.9 out of 5 by 337 reviewers.
Rated 5 out of 5 by Best Hotel I was in DC for a class and the others were paying more with less benefits than what this hotel gave me. The staff was nice and helpful. The food was good and the drinks were worth the price. It had a shuttle that took me right to the metro and picked me up each day. December 2, 2014
Rated 4 out of 5 by Great location, and excellent service I booked this location as a last-minute deal (great cyber Monday sale). It is a great location to enjoy the view of DC skyline, Pentagan & Arlington cemetary. The qualiyt of service is better than expected, and I will definite visit it again. December 2, 2014
Rated 4 out of 5 by Nice hotel & location I am a frequent Sheraton visitor, and even own with Sheraton. I stayed overnight this weekend for an event being held there. The hotel staff was marvelous as usual. My boyfriend and I were in room 2318 and at some point during the middle of the night there was an unnerving disturbance in the hallways on our floor. There was a lot of screaming/ yelling, and beating on the door of the room next to us. At some point it sounded as though there may have been some fighting within the halls or even the room. We called the front desk to complain, I'm not sure if they came to check out the disturbance or not, this went on for at least an hour and then eventually quieted down. I love the Sheraton brand and will continue to stay here, this may have been one hiccup in my otherwise wonderful experience. December 1, 2014
Rated 3 out of 5 by If you are a family coming to DC, this is for you. (SPG, please don't hide this review at the bottom, like the ones I missed) I had never been to DC, and we had the family in tow (2 kids). I didn't know the area at all and guessed that this Sheraton would be sufficient. First the good: GM Paul L. and his front desk staff were great. We had a very nice upgraded room. Now just the facts: 1) This is NOT the hotel to stay in if you want to be close to DC. It is a shuttle ride to the Metro, then a Metro ride to DC to get to the sites. If you don't mind this, you will be fine but it will eat up 2-3 hours of your day. 2) It is in a bad area with nothing nearby, not any type of restaurants or even a convenience store to grab necessities. 3) As far as info about the hotel specifically; The pool was not very nice, lifeguard guy was nice. The restaurant was great in the AM, but at night we had a few issues that revolved around them serving us after 9-10PM. The shuttle service was spotty, one night leaving us waiting at the shuttle stop by the mall for 45 minutes at 11PM with the kids. We left this hotel half way through our trip and moved to one in DC and it changed our trip and our entire impression of DC. To each his/her own, and if budget is tight this hotel will do, but if you can afford and have never been to DC— stay closer to the city. July 23, 2012
Rated 4 out of 5 by Good Value Near Family We have been to this hotel on many occasions. My only gripe is with the ventilation and pillows. It is difficult to control the room temperature with the outdated system. The pillows are too soft and either need to be replaced or give the gusts extra, which should be kept in the closet. Overall we like this place as it is <2 mile from my family in the area. November 30, 2014
Rated 5 out of 5 by Great Staff, Terrific Management and Convenient Location!!! This was my first time at this hotel and as a Starwood Platinum, I stay at a lot of Sheraton properties. This is truly a 10!!! The front desk staff is very helpful, the restaurant and bar service are superb. This is a hotel that actually truly cares for their guests and it is quite apparent that the management team takes great care of the customer"s (guest's) satisfaction. The shuttle service is every 30 minutes to the airport or to the Metro. The rooms are first rate. This will be the hotel I recommend for any pleasure or business trips to the Washington DC area. I will have this as one of my favorites!!! June 16, 2013
Rated 5 out of 5 by This Hotel is a n Excellent Choice The Staff Manager Name "CY" and "Grace" were extremely wonderful. Extremely Helpful, great listeners, and very informative about the area. December 1, 2014
Rated 5 out of 5 by Self Parking Fee $20 I stayed at the hotel on February 2nd and was not told the parking fee was $20 for self parking. I went online and the website just says it is self parking. The assistant manager who checked me in stamped my parking ticket so I could get out. I feel that the Sheraton could make guest more aware of the charge before they see it on their credit card. February 7, 2012
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