Rated 3.9 out of 5 by 212
Rated 5 out of 5 by 15underpar Outstanding customer service
This was not our first stay at the Pentagon City Sheraton and it will NOT be our last. The staff was really attentive to our needs. A special shout out goes to Sevena! She was a joy to interact with. She made us feel really welcome. You can tell she loves her job. Job well done Sevena (I hope I spelled your name correctly).
Rated 5 out of 5 by Kimmer Outstanding!
This was a very special family vacation for my family. CY (manager) learned of this and went out of his way to make sure that our entire stay was special. Not only was my SPG Gold status recognized, but we treated to a suite with a spectacular view of Arlington, the Potamac, and Washington DC. We were also thoroughly spoiled by Emerlita in the Club Level Lounge. The staff were equally helpful and courteous. The pool was great, the view from the pool deck even greater, and the food was very good. With shuttle service to both the airport and the DC Metro, out trip was truly memorable.
Thank you to everyone for an outstanding stay!!
Rated 5 out of 5 by Delta10 Excellent Choice
Every aspect of my stay was great. I'm happy we chose this location.
Rated 5 out of 5 by rockydogz Great Staff, Terrific Management and Convenient Location!!!
This was my first time at this hotel and as a Starwood Platinum, I stay at a lot of Sheraton properties. This is truly a 10!!! The front desk staff is very helpful, the restaurant and bar service are superb. This is a hotel that actually truly cares for their guests and it is quite apparent that the management team takes great care of the customer"s (guest's) satisfaction. The shuttle service is every 30 minutes to the airport or to the Metro. The rooms are first rate. This will be the hotel I recommend for any pleasure or business trips to the Washington DC area. I will have this as one of my favorites!!!
Rated 5 out of 5 by Blackwater Booked room for party on-site
Very comfortable bedding. Spacious room.
Rated 5 out of 5 by Chef This hotel is so close to downtown D.C.
I stayed with my 3 small children and my wife for 4 nights. The accomodations were outstanding! We dined in the Potomic restaurant for 7 meals during our visit as it was convinient with small children. Not only was the food delicious and fresh, the staff went ouit of there way to make my children feel special. Thank you!!
Rated 5 out of 5 by jackieboy14 Excellent Hotel - A Gem
This hotel is a little gem located very close to D.C. Everyone there is top notch.
Rated 5 out of 5 by galdev Thanks.
Your staff was friendly and helpful. From check in through check out we appreciated the way that you and your staff helped to make our stay enjoyable. Thank you.