Rated 5 out of 5 by PMP21 Great Location
Hotel is only two miles away from all the attractions in DC. The shuttle service and drivers were always on time and very accommodating. Front desk was very courteous and helpful. It has a great restaurant and excellent bar tender.
August 18, 2014
Rated 5 out of 5 by Cosmogo Great Hotel To See DC
I never stay in Downtown DC- This hotel from the shuttle to great views to the VIP Lounge was a great option- We went into DC 8 times in three days- Never an issue with transportation etc.. The hotel pool was staffed and the balcony was just adjacent. The rooms and staff and may I say again the staff were excellent- I hope that they make some adjustments to their in-house restaurant to accommodate young families both in feature and food. I have already recommended this particular hotel to family members who are headed out to DC this fall- The view (city side) of the hotel was worth the upgrade and the lounge area was a bonus that I am now addicted to-
PS - The shuttle drops you off at an impressive shopping district-
August 12, 2014
Rated 5 out of 5 by Psher Close to Arlington Cemetery, staff particularly helpful!
The reception staff was particularly helpful!
August 22, 2014
Rated 5 out of 5 by Shailj Clean, comfortable hotel, very nice staff
I enjoy staying here. The free shuttle is one of the selling factors for me as the location, while close to the city, is not the most convenient when you don't have a vehicle.
August 19, 2014
Rated 2 out of 5 by Billy1973 Dissappointment
Overall dissappointed with this Sheraton for several reasons. Check in staff were not rude, but unwelcoming. Asked for adjoining room at check in as I had booked 2, but staff were dismissive. They gave us rooms that faced each other. By stroke of luck as I was walking into the one room, maid was just finishing up the adjoining room. Called the front desk, and they seemed reluctant but gave us adjoining rooms, as long as I came down to the desk to exchange keys myself.
Having a shuttle at this hotel is a must, and great that they offer it ( hotel location is just odd) the problem is the shuttle is small a always full . Two nights in a row we had to wait for an hour for the shuttle after dinner, since it would come by the pick up location already full to capacity. Management needs to rectify this recurrent issue.
The room carpets were unacceptably stained in both rooms. The facilities overall needed updating. Just disappointing , and doesn't deserve the star woods name.
August 14, 2014
Rated 5 out of 5 by rockydogz Great Staff, Terrific Management and Convenient Location!!!
This was my first time at this hotel and as a Starwood Platinum, I stay at a lot of Sheraton properties. This is truly a 10!!! The front desk staff is very helpful, the restaurant and bar service are superb. This is a hotel that actually truly cares for their guests and it is quite apparent that the management team takes great care of the customer"s (guest's) satisfaction. The shuttle service is every 30 minutes to the airport or to the Metro. The rooms are first rate. This will be the hotel I recommend for any pleasure or business trips to the Washington DC area. I will have this as one of my favorites!!!
June 16, 2013
Rated 5 out of 5 by AloysiusJr Stay
Excellent Staff, accommodations, club lounge and breakfast buffet.
August 8, 2014
Rated 2 out of 5 by Bcnignasi Below Sheraton's average
This hotel needs an urgent renovation, BIG TIME¡¡ it is old, looks old and dirty (It is not dirty, just looks dirty) The bathroom is small and non practical.
The Lounge is pathetic, it was full of kids, the coffee machine didn't work properly and the variety of food was just not enough.
Not a good experience at all
August 6, 2014