Rated 3,7 out of 5 by 508
Rated 5 out of 5 by Carolinabreakers Loved the location
This hotel was conveniently located to most all of the tourist attractions north of L.A. We were very comfortable and the staff and facilities were most accomodating. Our package was a great value and we would recommend this facility to anyone wanting the Studio City and Hollywood experience.
13. April 2014
Rated 5 out of 5 by PatrickK WONDERFUL!
I've had the pleasure of staying at this property twice, so far. Once was in December (2013) for the weekend, and my other time was 4/5/14 for two nights. And during each visit, I had the most wonderful experience!
First, the property itself is gorgeous! From the main lobby to the guest rooms, and everything in between. And every staff member I came across was more than helpful. It was so refreshing to see their genuine smiles and their willingness to help in any way they could. A special thanks to all the front desk staff I came in contact with...you were awesome!!
And if you're going to Universal Studios for the day, or have an annual pass to the Park, this hotel is even more perfect to stay in, because they're so close!
This is definitely my hotel of choice whenever I need to stay in the area. Thank you, everyone, for making my experience so wonderful. =)
10. April 2014
Rated 5 out of 5 by UNCfan2013 Terrific hotel in LA
Great hotel. Everyone at concierge desk was terrific. Not only were they helpful, but always enthusiastic. We took the shuttle to CityWalk for dinner several times. Loved having the metro just down the hill - great way to get around the city. It's a steep walk back up to hotel, but the exercise was good. Upgrade to Executive Suite if you can -- large, comfy room and great food in club lounge. Never had an issue with noise. ONLY complaint is overpriced parking fees.
7. April 2014
Rated 5 out of 5 by js14 great location
the room was quiet to sleep and great location and staff.
5. April 2014
Rated 5 out of 5 by Jrfpf Every hotel employee is definitely professional and so friendly. We felt save and very much enjoyed our stay. Definitely returning back to this hotel.
Lacks good strong wifi service; otherwise every thing was great.
31. März 2014
Rated 5 out of 5 by Coug Universal Studio Location
This is a great hotel for access to Universal Studios. Comfortable hotel with nice amenities.
The club room has the typical oatmeal and fruit breakfast options and fee based alcoholic beverages in the afternoon.
The staff was very professional and committed to assure guest satisfaction.
I found the bathroom in the suite class room to be a bit small, but adequate.
I will be staying at this location again in a few months and am looking forward to that visit.
I have been a frequent Sheraton guest and have experienced a fresh new attitude with employees in the past year. I am now a committed Sheraton customer, as long as they keep on the current course.
28. März 2014
Rated 5 out of 5 by HTEDance EXCEPTIONAL
This hotel continues to meet and exceed my expectations. In the past, I have not frequented many Starwood properties. This, however, is the seventh year I have used this facility and Emily Schwab and Bernadette Galaviz have made returning so easy. Their exceptional customer service and amazing one-on-one customer attention has made me a Starwood man!! KUDOS to these fine professionals, for it is they that bring us back, year after year! Jeffrey
12. März 2014
Rated 5 out of 5 by Texas134 Everyone was so helpful
Everyone we encountered from the front desk to the concierge to the valets were so helpful and nice. We had a very pleasant stay!
6. März 2014