Sheraton Universal Hotel

  • 333 Universal Hollywood Drive
  • Universal City,
  • California
  • 91608
  • United States
  • Map

Rooms & Rates

Close

Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with valid photo identification to reserve a room.

Rated 3.7 out of 5 by 569 reviewers.
Rated 2 out of 5 by Not good experience I am a gold member of SPG. When I booked I was told they put me in the newest remodeling room and also may upgrade my room or give me access to club level/ launch. Not only they did not upgrade my room, I was given room which the toilet was broken!! July 23, 2014
Rated 2 out of 5 by Surprised And disappointed I was surprised and disappointed with the condition of the Universal Studios Sheraton. Upon arriving, I waited over 20 minutes to check in and encountered a rude front desk employee. The carpets in the hallway were rippling so badly I couldn't roll my luggage. In the room, the headboard and chair were cracked and peeling, the faucet was coming apart and there were no towels or blowdryer upon check-in. Very dilapidated for the price. I wouldn't stay there again. July 21, 2014
Rated 2 out of 5 by Hotel was disappointing Came to hotel with 3 kids to go to Universal Studios. Requested adjoining rooms - didn't get 2nd room until after 7pm. No kids channels on TV even though they were listed on the guide in the room. When I called front desk, they said we would receive free movies for kids. Then the movies were unavailable. Disappointing! July 21, 2014
Rated 5 out of 5 by Great LA Location! This hotel, the Sheraton Universal, was key in the success of my children's first visit to Universal Studios. The comfort of the room, the revamped pool with cabanas, superb customer service, food, and shuttle to and from Universal City Walk, not to mention Highway 101 access, makes this hotel the "go to" for our Southern California experience! July 16, 2014
Rated 1 out of 5 by i would not recommend this hotel We showed up for our reservation and there was a public hair on the toliet seat. Not cool at all, especially when paying $300 a night June 30, 2014
Rated 3 out of 5 by Universal Studios Around the Corner This Sheraton has Universal Studios around the corner therefore is a prime location for visiting the park. Parking is ample and next to the hotel. The bell staff is over worked and stressed and unfriendly and when the concierge was asked to help with something, he was rude, defiant and apathetic. The elevator was the slowest on the planet with waits up to 10 minutes each time needed. The room was spacious and comfortable. And was in the summer and the beautiful pool was not open for guests. Really a shame! The Club Lounge was nice and had a friendly staff and ample food for breakfast. You are paying for location here, but the staff friendliness needs a lot of work. June 15, 2014
Rated 5 out of 5 by Great Property Very nice Property. The new pools is really something. I had a room with two beds which was great because one of the beds needed to be replaced. It leaned to one side. Not sure why. The second bed was perfect. I go to LA once a month for business and will stay here again. July 12, 2014
Rated 4 out of 5 by Vacation Close proximately to Universal Studios and other attractions. Only drawback is air condition unit in room (#619) could not figure out to keep a constant temp. It cooled room down to 60 by morning, but was set at 75. July 12, 2014
2 3 4 5 ... 20 next>>