Rated 4 out of 5 by stevetr Rooms need some update
Overall stay was satisfactory, though the room itself was in serious need of update and renovation. Carpets badly stained. TOilet clogged. Staff was responsive in all regards, but facility is getting old
October 13, 2014
Rated 5 out of 5 by cdnpanda Laval Sheraton
It is always a pleasure to stay here. I feel valued and am recognized by the front desk staff.
I am always satisfied when staying here and look forward to my return visit.
October 7, 2014
Rated 2 out of 5 by devol2014 charging for highspeed internet????
nice hotel, great staff, good food
could NOT believe that there was a charge for hi-speed internet - $10 for 24hrs
Low speed was free and would be OK for email but if you have any work that requires you to load forms or hosted applications you're paying the extra as low-speed won't work!!
October 6, 2014
Rated 4 out of 5 by Krono NICE HOTEL, SOMETHING TO BE IMPROVED
The hotel is nice personally I would recommend to improve:
- air condition in the rooms, too noisy
- noisy coming from the route on the highway side: if you are going to stay for more than 2 nights, better to ask for another view such as toward the mall or the parking, as to sleep quiter during the night
- the lifts need a general maintenance, we were staying at 2nd floor and it was hard to reach as they were always going to other floors.
September 29, 2014
Rated 3 out of 5 by Kawhona If Laval works for you its okay
This hotel is sort of blah. The front desk staff runs hot and cold. Good thing is it is unusally well staffed so no long waits to check in.
The rooms are well worn and really could use a remodel. The restaurant will do in a pinch but, there are plenty of options in the area.
Nothing horrible but, nothing spectacular either so just your average low level starwoods property.
September 17, 2014
Rated 5 out of 5 by Flyingtailor Staying here more and more
This hotel like I said in my last review is out of the way for me but I like it so much I am staying here more and more.
Great location close to dining movies malls and nightlife. The service is always with a smile great job from the young men and ladies.
August 26, 2014
Rated 4 out of 5 by HLP13 Overall. great spot to stay in Laval
The rooms are quite nice, clean, and the bed comfortable.
It would be nice to have a few more food options in the bar/restaurant.
The only negative thing that happened while I was there, was that two of the three elevators were down for a day. This meant up to a five to ten minute wait for the elevator that was working.
August 18, 2014
Rated 5 out of 5 by Flyingtailor Very Impressed
I have not stayed here for some time but I booked this hotel for change of pace and was quit impressed. The front desk staff where very fast professional and friendly. I was upgraded to a beautiful and large suite on the members floor where they have a nice executive lounge. I am sure I missing something but next time I will stay here again for sure.
May 27, 2013