休斯顿北部乔治布什洲际机场喜来登酒店

  • 美国
  • 得克萨斯州,
  • 休斯敦
  • 约翰·肯尼迪大道 15700 号
  • 邮政编码 77032
  • 地图

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Rated 3.4 out of 5 by 143 reviewers.
Rated 2 out of 5 by Not What I Thought The girls at the front desk were wonderful. Very sweet and helpful. However, for the hotel just being "renovated" it wasn't really updated. Especially not super recently. Popcorn ceilings, older furniture, etc. The room felt dark due to the dark brown carpet and other brown furnishings. The bathroom ceiling was wet from a huge leak. The bathroom countertop was granite and looked recently updated. The bed was only moderately comfortable. The room smelled slightly musty. Just not great at all since I have bad allergies to such things. If you do as well, beware. July 18, 2014
Rated 4 out of 5 by This hotel has a great staff The employees of this hotel were very friendly, The check in staff greated us with a smile, waite staff was very attentive, even the hotel house keeping staff greated us as we passed. The food was great and reasonably priced. Close to international airport. July 17, 2014
Rated 4 out of 5 by Needs better airconditioning This is the 3rd time I am staying at this hotel and the same exact problem. I set the room temperature at 64 F and it is still super hot in the room. I don't think they have good air conditioning at all. July 15, 2014
Rated 3 out of 5 No SPG Platinum status recognition I stayed at this hotel on 21st Jan. 2012. An average property similar to many other of the same category we can find in nay US Airport. I did my check-in around 4 pm with the Front-Desk Supervisor on duty. At the check in time I gave him my SPG Platinum card an somehow I was surprised he didn’t pay any attention to it. Then he didn’t offer me the Platinum welcome amenity. Once I get to my room, I realized that he didn’t up-grade me to a better room and he gave me one of the worst rooms in a hotel… a room with a communication door to the next room, so I can hear everything the guy next room was doing and I know all the details of his private life hearing to the discussion he had with his wife. Probably he is also aware of all I talked with my family !!! So I called the reception stating that I would expect a room up-grade just to hear that I have been given a room at the SPG Floor. When I told him that this is not a benefit since 4 of my colleagues are in the same floor without even not being a SPG members, he responded that he gave me a room in the SPG floor and this is all he can do. I decided to do not argue anymore. Then I tried to connect to the internet and an access code was missing. I called the help-desk to find out that the reception should always give a access code to the Platinum members, so they access internet free of charge. Obviously I didn’t get it at the time of check in. At that time I was really mad with the Front Desk Supervisor. He decided to ignore my Platinum status and do not give me any of the benefits I am entitled for. When I went downstairs I told him that his attitude was extremely unprofessional. He just told me that in his computer screen I didn’t show-up as a Platinum guest. When I show him my card and stated that his valid until Feb 2012…. He keep ignore me and become somehow arrogant. No Up-grade No Welcome Amenity No Free Internet Access Too much for a single stay I give up. January 22, 2012
Rated 4 out of 5 by Sheraton in Summer Approach signage is adequate, parking lot was clean and well-marked. Check-in was efficient (staff member acknowledged me while I waited in line, always appreciated). Reserved a basic business suite -- decent room with a couch but layout a bit tight. Bad musty oder in room. Bedding, bathroom, cleanliness all fine. Was traveling business and staff placed several loud, younger, non-business groups in my hall -- not what I expected for a business suite upgrade. Go earplugs! Restaurant needs vegetarian options -- one veggie pasta item (had it last time, average) and the usual big salads. Just south of the airport entrance and very convenient for my travels -- overall, decent stay, would recommend it if you need a full service hotel near Bush Airport. June 28, 2014
Rated 1 out of 5 by Worst guest service representative After making 3 attempt to tell front desk staff about name change on my reservation they keep on telling me that it's been done but did not happened until I went to check out. They we're wanted to answers the phone so bad that they don't care if guest in front of them have some concern about stay should have been taken care of first. At check out the agent tried to straighten out for me but the girl who check me in was the ones standing next to her and making her more confuse. The girl who checked me in has no knowledge of what she is doing and also conformed me of name change on the reservation which she was not true???? REALLY need to clean the carpet in the room it's SO Dirty that every time I put a step on it it's just make my feet. So dirty that have to wash. Also I did not receive points even thought I have had given my SPG#???? It should have been nice to ask gust how was their stay " no body cares or bother to ask in my 3 night 4 day stay. July 1, 2014
Rated 4 out of 5 by Staff are wonderful at this hotel First time staying here for business. Room was nicely appointed but the bathroom was a little small. Room never did cool down even set at 60* for my whole trip. Bed was comfortable but sheets don't fit the bed and come undone as soon as you are in the bed. Restaurant was really good and accommodating. The servers were extraordinary! So nice and took great care of me. Hotel is fine for business as it's close to our office and airport, but was rather noisy from the airplanes overhead. June 27, 2014
Rated 5 out of 5 by Great stay at Sheraton North Houston. I arrived hungry and tired. Found my room clean and cool. Just what I needed to fall asleep and recover from my day. But before going to sleep I stopped at the club lounge for some drinks and snacks. Prior to my departure grabbed a light breakfast also available at the club lounge. The place was very clean and comfortable. People very nice too. June 29, 2014
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