Rated 4 out of 5 by rwg1981 Excellent Staff
This hotel is staffed by competent, friendly staff who make guests feel welcome and valued. I thought the bartenders could be better with guests but everyone else was great. Wonderful environment and excellent food.
April 22, 2013
Rated 5 out of 5 by Traveller Excellent Experience
I got the room with my starwood membership - got bumped up automatically to club - it was a great experience.
Best part indoor pool for my kids
Just the hotel itself - have to see
February 18, 2013
Rated 5 out of 5 by starregular007 Can't beat the staff
The hotel of course meets typical starwood expectations but the staff is what sets it apart. You can't ask for a more helpful, happy and welcoming group of people to make your stay away from home more enjoyable.
February 11, 2014
Rated 3 out of 5 by travel18 disapointed
I had not stayed here since the opening and had high expectations. This was not met. The houskeeping was slopy and un reliable, room was not up to standard and most requests / complaints were not delt with
June 25, 2012
Rated 5 out of 5 by Tavis35 Quality Experience
A high quality experience for the amenities and cost.
September 9, 2014
Rated 4 out of 5 by dear extra room charge
the hotel is great except that I was billed for an extra room and saw the problem in the email receipt, called the hotel to correct it. next day another email showed the correction. no apology given.
April 28, 2014
Rated 4 out of 5 by Robert30 Spacious Rooms
Oberall an above average Sheraton property with friendly staff. Most notable were the spacious common areas and guest rooms. Dining options were limited however, and the dishes on offer somewhat mediocre.
September 13, 2013
Rated 5 out of 5 by Bennie1 Spacious and comfortable
Big room, liked the sofa, beds very comfortable
September 9, 2014
Rated 4 out of 5 by laur99 great hotel
Only complaint is that they charge for a refrig, and no microwave in room, good for a weekend away, we have done that numerous times but not for a week, prices for restaurant too high to stay extended.
December 31, 2012
Rated 3 out of 5 by KC2013 My stay
Though the hotel was nice, I did not appreciate being put in a handicap accessible room; I feel such rooms should be saved for those with handicaps. I also felt the pillow were extremely uncomfortable.
May 23, 2013
Rated 5 out of 5 by Janeybird Pleasant stay!
My recent stay at the Sheraton in Parsippany was very pleasant. The staff was attentive and my room was comfortable with tasteful decor. The meeting rooms were a high standard, and the meal was good.
September 20, 2012
Rated 4 out of 5 by Joanie Valentine's Surprise
Beautiful hotel with an awesome gym and pool... Restaurant prices were a little higher than expected... Way to many children running around the hotel unsupervised ...
Otherwise, good for the money...
February 17, 2013
Rated 4 out of 5 by hojomich Celgene Party Staff
We attended the Celgene Christmas Party, and the entire hospitality and serving staff was excellent. I am not sure of the caterer, but the food was also excellent, as was the musical entertainment.
December 15, 2013
Rated 4 out of 5 by Chazz Parsippany Sheraton
This hotel would be perfect if the service were quicker. It seems like they are understaffed at the check-in desk and in the restaurant. They service is very slow and the food is over priced.
April 13, 2014
Rated 5 out of 5 by Spencer5 Exceeded Expectations
The facilities at the Sheraton Parsippany greatly exceeded my expectations. The staff was highly accommodating and showed wonderful hospitality. Would not hesitate to stay again in the future.
November 30, 2013
Rated 5 out of 5 by Gerald59 Great Service
Great people at the front desk
September 8, 2014
Rated 5 out of 5 by BobbyG201 Great Hotel
Terrific in every way. Our business conference room was great and the service personnel moved in and out with a disruption to our meeting.
Minor peeve...toss the water saver shower heads.
October 14, 2012
Rated 4 out of 5 by mckfla Better than usual Sheraton
Great rooms, good location, nice grounds (park and extensive area for dogs)
Club level breakfast and room assignment merely OK for platinum level. But all and all a fine one night stay.
September 30, 2013
Rated 5 out of 5 by henry55 Top notch
As a "regular" at this Hotel, I am always highly satisfied with the level of service and friendliness of the staff. A really nice, comfortable place to stay with a great pool for kids.
December 6, 2012
Rated 5 out of 5 by Susan23 experience our stay
always when we come to sheraton my husband and i always has great experience there.
we will be back again and will go no other place.
service great and people who work there.
May 19, 2014
Rated 5 out of 5 by Ralf18 Unforgettable Experience
The hotel had everything we needed. My boyfriend and I wanted to get away just for a night. The room was very clean and the bed was very comfortable. The price was more then worth it!
December 8, 2013
Rated 2 out of 5 by MFM2014 Needs improvement...
Towels were scratchy, air conditioning was loud, tea and coffee was not replenished as I had selected to not have linen changed. Shuttle was very convenient and appreciated.
May 18, 2014
Rated 2 out of 5 by Musicgirl100 Great location
Very bad staff. The physical space is quite nice but hallways and rooms very poor upkeep and unclean. Elevators seem ready to breakdown anytime. Property and employees need some TLC
March 13, 2013
Rated 5 out of 5 by Peg58 The staff was extremely friendly
From a speedy checkin to a chaotic rushed checkout to escape Superstorm Sandy, the staff was unfailingly pleasant, polite and patient during that stressful time. Hats off to them!
October 31, 2012
Rated 5 out of 5 by JONJOHNSON The best of the best hotel
It was a wonderful experience staying at this hotel. The front desk staff especially VANESSA, was very helpful, very warm and very professional. I'll surely come back next time.
February 12, 2014
Rated 2 out of 5 by Rich Sheraton Parsippanny
I was very disappointed with the conference support we received, the staff were far from helpful and not courteous at all this was evident at check in and throughout the 3 days.
May 9, 2013
Rated 4 out of 5 by WhoKnows OK for visits, but banquet food terrible
The banquet food we had for lunch each day for four days, one week and four days the subsequent week, was absolutely terrible. The cookout we had by the pool was much better.
August 2, 2013
Rated 2 out of 5 by Mrs78 Fair
I requested a king bed, however, only two doubles were available. My room had a foul odor and the sheets/bedding smelled funky. Lighting very poor with one light not working
August 3, 2012
Rated 4 out of 5 by d544 A couple of Issue
Housekeeping was slow to deliver perhaps because it was a weekend.
AC/heating system kept switching between hot/cold. Room got hot ac seemed to kick in and the air smelled
January 14, 2013
Rated 4 out of 5 by edpspeaks Family friendly meets business class
Good for business meetings and family gatherings. The scenic walking trail around the lake is a great feature to accompany the other great amenities that this hotel offers.
July 7, 2013