Sheraton Parsippany Hotel

  • 199 Smith Road
  • Parsippany,
  • New Jersey
  • 07054
  • USA
  • Landkarte

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Rated 3.8 out of 5 by 289 reviewers.
Rated 4 out of 5 Nice for families with children, great pools We (wife & husband, 4 kids ages 11, 9, 2 & 3 months old) stayed at Sheraton Parsipanny Sat into Sun with 2 other families/friends with children just as a getaway & for the children to enjoy the pool. I had difficult time reserving through the 1-800 # - they kept telling me they could not accomodate family of 6 & I had to book 2 rooms which was ridiculous. When I called the hotel main # I spoke with Chris who was very nice & said they did have rooms to accomodate 6 - 2 queen beds & a pull out but room had to be booked through 1-800 which kept telling me those rooms did not exist. Due to fire code/amount of people I had to get this type of room even though baby 3 months old. I finally emailed hotel - Justin got back to me via email & called me - he was great & assisted me with reserving the room. 2 very nice pools indoor & outdoor - clean, lifeguards were good - ran out of towels one day but someone came immediately with clean towels. Room was very nice although I thought they could have done a little better with cleaning dust & making the beds (comforter all wrinkled looked very sloppy) - also a folded washcloth in bathroom looked like someone had wiped there lipstick or makeup with it. Food expensive at hotel so we ordered take out. Kids really enjoyed themselves - hotel looks like a castle. Basketball court outside which we were unaware of otherwise kids would have brung basketball. I kept mentioning being SPG member but I felt like it didn't really make a difference. They did give me a small fridge free of charge which was nice for milk, water, juice for kids. Overall, nice getaway & we would go again. July 21, 2014
Rated 5 out of 5 by This hotel was beautiful and inviting The Hotel was beautiful and inviiting. The rooms were spacious, well kept and the bed was very comfortable June 24, 2014
Rated 4 out of 5 by issues Limited meal choices in restaurant and service was slow Difficult to communicate with some members of front desk staff July 18, 2014
Rated 4 out of 5 by The Hotel Bar Needs Updating I usually find the bar areas in most hotels a nice place for re-energizing, unfortunately the golf inspired bar in the Parsippany, NJ Sheraton was not up to par. I found the bar to be dark, and the music darker. I'm not sure if the "mood music" is chosen by the bar staff or selected by corporate, but this past Thurs, Fri, and Sat evening's selections made me want to gouge my eyes out! Please update this othewise great hotel's bar scene and mood. July 7, 2014
Rated 5 out of 5 by Short Stop I enjoyed my short stay after traveling down from Boston late in the day. We were greeted by a cordial staff member at a very late hour. Accomodations were very comfortable and clean. In the busy morning, the staff took the time to ask about my stay and check me out with undivided attention. June 12, 2014
Rated 1 out of 5 by this hotel is very very BAD 1) the room wasn't ready 2) the staff are very nasty and the hotel manager is and stupide and tough too many polices you cant even move July 9, 2014
Rated 4 out of 5 by Serviceable room, outstanding service! My room was ok...it met my needs, was clean and had the standard amenities...but the staff..wow. From the front desk to the restaurant, absolutely perfect. I left my charging cable for me iPad...no problem. The front desk guys were more than happy to get one and have it sent to my room. I had questions on an entree or a beer...no problem. Thomas the bartender let me try what I wanted and helped make my selections. Everyone I encountered here had service down to a T. The hotel is fine...nothing that will surprise you good or bad, the people here will keep you coming back. March 27, 2014
Rated 5 out of 5 by Beautiful property We attended this property for a wedding. All events were timely and the banquet staff was the best I have ever seen. My only comment would be a map possibly of the hotel as our events were scattered and when I asked the front desk agent I was told we don't have any but I could tell you. That was helpful but a property map with room names would be very helpful. July 7, 2014
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