Rated 4 out of 5 by d544 A couple of Issue
Housekeeping was slow to deliver perhaps because it was a weekend.
AC/heating system kept switching between hot/cold. Room got hot ac seemed to kick in and the air smelled
January 14, 2013
Rated 5 out of 5 by Seattle456 Great service
Staff was extremely friendly and made every effort to accommodate my needs. I was more than satisfied with the service and pricing. Would stay here again when in the area.
March 16, 2013
Rated 4 out of 5 by Beachmama623 Nice rooms beautiful hotel
This hotel is beautiful and the staff are great the rooms are comfortable BUT the heat/air condtioner unit is very loud and kept me up all night. Beds are not the best!
December 24, 2012
Rated 4 out of 5 by auty Not for the family
very nice hotel ... however the pool and fitness center is open to members. The pool was full of senior citizens when my family was there. It was very uncomfortable.
April 9, 2013
Rated 5 out of 5 by josrad Exceeded Expectations
Everythign about this hotel was much better than expected. The room was fresh, clean and comfortable, and the bed was wonderful. My new favorite hotel in Parsippany.
April 18, 2013
Rated 5 out of 5 by Susan23 Our stay in June
Wonderful place all around. Mary in the club room was unbelievable service a beautiful women and so great with us . Just her alone I will be back just to see her..
July 3, 2012
Rated 4 out of 5 by Raygun163 This hotel has great features
Had a great time. The room was clean and had a view. I would like to thank the staff at the news stand who had everything we needed. Look foward to our next stay.
November 29, 2012
Rated 4 out of 5 by mmw2012 M&M Wedding
Reservation was for 2 beds but room only had 1 bed. Staff changed room for us promptly and efficiently.
Room rate was very reasonable for area and holiday season.
December 25, 2012
Rated 5 out of 5 by G0mez A GREAT PLACE TO STAY
GREAT STAFF, Everyone was super helpful. I think the Manager Matt? was very nice. He has a great staff. I can tell everyone knows what "hospitality" means.
December 1, 2013
Rated 5 out of 5 by RTC25 Needs a mini-fridge
The room itself was sufficient, however the closet size was a little small. I also think that a room of that caliber should offer a mini-fridge as well.
January 30, 2013
Rated 4 out of 5 Nice Big Rooms, Sub Par Food
The rooms are very large and nice. In room wi-fi is not usable. The food is really bad and the food service staff in the resturant were terribly slow.
January 31, 2013
Rated 4 out of 5 by SharonLCH Shower drain
Everything was neat and clean however the tub drain was not installed thankfully I am a shower person
May 22, 2014
Rated 5 out of 5 by NICK12 Wilson
I was very happy to stay there , easy to do the reservation on my phone , the room and bed very confortable and a good price , be there soon again
September 25, 2012
Rated 5 out of 5 by Lyndze92 Amazing
The staff was amazing.... Especially the managers Matt and Kelly I love this hotel the pool and gym out of this world.... Best hotel in New Jersey
April 22, 2013
Rated 5 out of 5 by ChicagoVisitor Outstanding workout facilities / great staff
This is no ordinary hotel gym. It truly is a small gym with everything you could want.
Staff is very attentive and friendly. I stay here often.
March 8, 2013
Rated 4 out of 5 by lexusomar my stay
I enjoyed my stay there... Very modern & clean... They should acomadate late comers who check in after 9 pm....& give them late check out...
November 26, 2012
Rated 4 out of 5 by 500NightsLifetime Good Sheraton except for the pub food
Pub food was sub-par. Tried it several nights, but no hope.
June 10, 2014
Rated 4 out of 5 by Shemey32 Beautiful Hotel
This hotel is absolutely beautiful. I love the living room lounge... My mom loves the carpet in the room. We will definitely return ASAP!
December 4, 2012
Rated 5 out of 5 by HumbertoZ Confort and extras that make it better
The Club floor rooms are just perfect and with that little plus that makes your stay better for sure.
Awesome staff at the front desk.
October 10, 2012
Rated 5 out of 5 by Golfnutta Front desk
All working the front desk were excellent ,answered all questions in a professional manner.Juan ,the manager,was better than excellent
July 30, 2012
Rated 5 out of 5 by Wilber27 Bathrooms could use work
Bath tub stained and drain mechanism is pulled out of drain. Shower head is too low for taller people. Water pressure could be better.
February 23, 2013
Rated 5 out of 5 by cedubu Comfortable feeling
Hotel is great looking, staff is friendly & accommodating, rooms are nice and the beds make it tough to get up.(very comfortable.)
November 13, 2012
Rated 5 out of 5 by minister Great Location
Hotel is situated on Interstate 80. Easy access to New York City or NY Metropolitan area. Area around hotel is not busy.
June 11, 2013
Rated 4 out of 5 by Brad76 The hotel is good, but needs a facelift
The hotel rooms kept having the keys reset. I was not the only one that had this issue. I had to redo it about 3 times.
July 28, 2013
Rated 5 out of 5 by Tipper51 Returning to the Castle
This is a good property with great staff. My room had one of the new Simmons Sweet Sleeper Beds and they are great.
January 10, 2014
Rated 5 out of 5 by Mosmo12 Amazing customer service
The staff at this hotel are extremely helpful and friendly. Nyron went above and beyond to help accomodate our needs.
October 25, 2012
Rated 5 out of 5 by shiseido the hotel gives 5 star service
was a 5 star experience...staff is amazing from checking in to checking out
May 11, 2014
Rated 5 out of 5 by su50 Excellent!
Great stay. The gym and pool were wonderful. The only thing negative was charging for drinks in the club lounge,
February 23, 2013
Rated 4 out of 5 by crack25 The castle
The hotel is great in all by service and its clean environment. Breakfast variety just needs to be improve.
September 15, 2012
Rated 5 out of 5 by SummerLei Just right
Your hotel afforde me the comfort and relaxation that I was looking for while on business in New Jersey.
March 15, 2013