Rated 3.8 out of 5 by 223
Rated 4 out of 5 by kapz Good option for business travellers
Had a very pleasant stay at the property. The staff was very friendly and accommodating. Food could have been better though.
December 11, 2014
Rated 5 out of 5 by OaklandJrGrizzliesHockey Excellent experience
I recently stayed at the Sheraton Great Valley Hotel with my son's hockey team. First of all the Sheraton accommodated us after another chain accidently cancelled our reservations. Once we were there the experience was excellent. However they went above and beyond the call of duty working out an issue with my hotel room that saved me two days of unused charges. They didn't have to do it but I can tell you that was an excellent investment because we will be back in the Philly area again this season and I will recommend that all our organizations teams stay at this Sheraton. Nathalia Marciniszyn was the individual that went out of her way to get things done. Great experience!!
October 14, 2014
Rated 4 out of 5 by RG68 Excellent Staff and Location
Staff at all levels were responsive and showed concern for the quests. Staff knew how to make quests feel welcomed.
November 24, 2014
Rated 4 out of 5 by Ttom2992 Hotel has great beds
I have now stayed at this property several times and for someone who prefers a somewhat firm bed I have be very pleased with the new mattresses.
November 22, 2014
Rated 4 out of 5 by Dick64 Great room but outside needs attention to detail
My room was excellent. However, I could tell attention to detail in other areas was lacking: a used plate sat in the hallway all night outside a door; a trash can outside an exit door was overflowing; information "boards" in the elevator were very worn and needed repainting/lettering; 2 out of 3 ice machines were out of service - one had a sign that it was not working, but the other one that was not working had no sign.
October 21, 2014
Rated 3 out of 5 by Platinum51 Hotel Stay & Oxford Memorial Luncheon
The hotel rooms need improvement, sheets need to be pressed and they need new pillows. The restaurant breakfast wasn't very tasty, the waitress hardly came around and we were the only ones eating!
But the memorial luncheon provided by Elsie Jewell was above what we expected, the service, food, room just wonderful.
November 13, 2014
Rated 2 out of 5 by Biztraveler2012 Nice staff but...
The hotel staff is great... but the hotel is very antiquated and the rooms are unsatisfactory for a starwood property.
April 17, 2012
Rated 5 out of 5 by Xray0 Well done
Hotel staff is very receptive to requests.
November 12, 2014