Rated 4 out of 5 by BigWill17 Have Business in Malvern? Stay here!!
Excellent staff here that will do anything to make your stay more comfortable. There is a shuttle available to take to you and from locations be it work or a meal.
This is my home away from home when I travel to the area for business.
April 22, 2016
Rated 4 out of 5 by BigWill17 Sheraton Great Valley
I stay at this hotel a couple times a month when I'm in the area for business and it's my go-to location to book a room. The Sheraton Great Valley has been recently renovated and continues to make improvements to make your stay more comfortable. The staff there (especially Eric, Asia and Brooke) go out of their way to make you feel welcome!
April 22, 2016
Rated 2 out of 5 by elfou812 Not worth the price
I have had multiple stays over the past 3 months. This last was the most disappointing. No hot water at 7 am. Not sure why or what happened and that is part of the problem. At checkout, the problem, though wide spread was not acknowledged. When I mentioned the lack of hot water, the response from the front desk was "yep". No apology or explanation offered.
Though I did not eat here this stay, I did so for my stay in March. The price point for low quality buffet food with little to choose from was a complete disappointment. At this cost, there should be at minimum an omelette station.
Very little selection of low sugar content foods (cereal and yogurt especially). I have had better eggs and potatoes at McDonalds and I stopped eating there years ago.
On top of this, the wait staff hinted strongly at a tip. For what, handing me a bill? It is a buffet.
April 21, 2016
Rated 5 out of 5 by JWGW Great Experience - Will be back!
From the caring and hospitable staff to the great accommodations - Great experience all around!
March 28, 2016
Rated 5 out of 5 by MS45 Home away from home
Personal working at this hotel is nice, friendly and caring. Starting at the front Desk, where friendly stuff remembers your name and your preferences, to the Club Room manager where with the morning coffee you will get a friendly smile. Staying at this hotel makes frequent travel not as lonesome Thank you.
January 29, 2016
Rated 1 out of 5 by Mnwill78 Cost exceeds value
For the price paid nightly you would think the heat could be adjusted, the mattress would be comfortable and the bathroom would not be rusty/moldy! Will not stay there again and most certainly would not recommend.
January 23, 2016
Rated 3 out of 5 by Taf27 Staffing issues
Needless to repeat what others said on this already. However, Lauren (?) at the SPG Club lounge (the senior citizen) made a difference. I stayed at this property for 10 days and Lauren was the best staff here - very professional, very welcoming. She made the morning trips to the lounge something to look forward to
January 13, 2016
Rated 1 out of 5 by 204569826 Booking policy is terrible
The booking policy at this location is terrible. I have had to go through AMEX as the staff can not comprehend that I only stayed one night and they continue to charge me a full night stay for a non documented cancellation. AMEX will handle. As a platinum member since 1999, may brand loyalty will not waiver. I will NEVER stay at this property again.
November 22, 2015